Cost / License
- Free
- Proprietary
United StatesPlatforms
- Online
- Android SDK
- JavaScript
- Software as a Service (SaaS)
- Custom iOS
- Wordpress
Get Satisfaction Alternatives
Get Satisfaction is described as 'Community platform that helps companies create engaging customer experiences by fostering online conversations about their products and services at every stage of the lifecycle' and is a popular customer feedback manager in the business & commerce category. There are more than 100 alternatives to Get Satisfaction, not only websites but also apps for a variety of platforms, including SaaS, Android, iPhone and Windows apps. The best Get Satisfaction alternative is Discourse. It's not free, so if you're looking for a free alternative, you could try Discourse or Freshdesk. Other great sites and apps similar to Get Satisfaction are Zendesk, UserVoice, UseResponse and Typeform.
Alternatives list
Hubert.ai is a conversational insights platform utilizing true AI in both feedback collection and in the integrated text analytics engine. Every response is analyzed in real-time and the best way forward is dynamically determined depending on information density and sentiment.
Cost / License
- Freemium (Subscription)
- Proprietary
Application type
Platforms
- Mac
- Windows
- Linux
- Online
- Windows Mobile
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Software as a Service (SaaS)
Simple customer support for growing teams. It's like gmail on steroids!
Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer.
To your customers, it's just email. They will never see a ticket number and will never have to.
Copiny is a customer community platform that allow companies to have dialogue with their customer on the site. Using our platform companies reduce support cost up to 20% and get x15 times more customer feedback.
+3
Modern multi-language enabled survey software allows you to create forms to collect data using advanced metrics like NPS, CSAT, CES and integrate with any existing data store like CRM, Databases. Source code available and can be self hosted.
Cost / License
- Free Personal
- Proprietary
Application type
Platforms
- Online
- Self-Hosted
- Software as a Service (SaaS)
+2
Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.
Cost / License
- Freemium (Subscription)
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
Responsly is a comprehensive platform designed to enhance the customer, employee, and user experience. It features a user-friendly and robust visual editor that allows you to create engaging surveys and forms. Our advanced algorithms analyze feedback to provide valuable insights.
Cost / License
- Freemium (Subscription)
- Proprietary
Application types
Platforms
- Online
+1
SurveySparrow lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.
Cost / License
- Freemium (Subscription)
- Proprietary
Application types
Platforms
- Online
+3
An open source ticket management & help desk solution. A freshdesk alternative.
+1
Complete online help desk that allows you to consolidate all communication -- issue tracking, emails, live chats, calls and call logs -- in one convenient location. Available as either a hosted service or on-premise installation.
Cost / License
- Pay once
- Proprietary
Application type
Platforms
- Windows
- Online
- Self-Hosted
+4
Simply add inline help tips to your website or webapp. Add a small button anywhere on the page that pops open a tooltip, a side pane or a dialog box containing essential information for your users. No coding skills required.
Cost / License
- Subscription
- Proprietary
Platforms
- Mac
- Windows
- Online
+2
