Get Satisfaction has been discontinued. One of the most popular alternatives is Discourse, which is open source and free for personal use. Other popular alternatives are Freshdesk, UserVoice, Zendesk and Typeform. You're spoiled for choice with Customer Feedback Managers like Get Satisfaction: we list more than 100 alternatives for Android, iPhone, Windows, self-hosting and iPad.
CustomerSure is simple, web-based customer feedback software to help turn feedback into profitable growth. It's specially designed for small to medium sized businesses. CustomerSure is different because feedback is primarily customer-to-company rather than...
United Kingdom
UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.
Russia
Helprace is a personalized help desk system. Email ticketing, self-service, docs, feedback and community. Fully integrated together and easy to use. Only pay for what you really need.
United States
Create Online Forums and Communities for Customer Support, Gathering Ideas and for Close-Group and for Intranet Collaboration
India
Rapidr is a modern customer feedback management software that helps you capture & manage feedback in an organized way.
United States
Canny is a simple way for your team to collect and manage user feedback. Keep track of what your users want so you can inform what you build.
United States
Our online help desk is so much more than “just another ticketing system.”
Most support software only supports one-to-one communications with your customers and you lose visibility at the customer level. TeamSupport gives you visibility of the entire customer so you can be proac.
United States
Booklet is a asynchronous discussion forum as an alternative to chat. It sends calm, automated summaries to everybody so that they stay informed and engaged - without having to stay logged in.
Tender Support is a customer support software that centralizes customer care functions. It includes help desk functionality, community forums, a knowledge base, and email support. It functions like an email system, allowing you to receive notifications, reply on the move, and...
United States
Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widget. Create knowledge bases easily.
Slovakia
EU
Astuto is a free, open source, self-hosted customer feedback tool. It helps you collect, manage and prioritize feedback from your users. You can self-host your own instance or rely on a paid cloud subscription.
UserReport is a free online service that enables website owners to make quick and fun online surveys and collect user feedback with the online feedback button and forum.
DenmarkEU
