Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Mac
- Windows
- Online
New Zealand

Get Satisfaction has been discontinued. One of the most popular alternatives is Discourse, which is open source and free for personal use. Other popular alternatives are Freshdesk, UserVoice, Zendesk and Typeform. You're spoiled for choice with Customer Feedback Managers like Get Satisfaction: we list more than 100 alternatives for Android, iPhone, Windows, self-hosting and iPad.

Brisk support gives you the tools you need to seamlessly resolve customer inquiries. Our complete help desk ticketing system is the ultimate solution for increasing productivity and making happier customers.


FeedbackCore helps take the guesswork out of building a product that customers love by listening to what they want.


Best Support System,best by name, best by nature, best by features, it’s is self-hosted support ticket application.It handle support ticket, manage email ticket, collect any payment by PayPal. It has easy installer so no need any programming skill.




Ticketed support and e-mail management
If you are looking for an easy to use yet extremely powerful service to help you manage desktop and mobile customer requests then eStreamDesk may be just what you are looking for. eStreamDesk is a hosted helpdesk and ticket tracking service.

Changing the face of market research, allowing anyone, anywhere to give and get answers to practically any question.Welcome to the future.




SmarterTrack 7.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues. Businesses can manage employees and company communications at distributed locations around the world from...

Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.




We at Casengo believe that dissatisfied customers care about one thing only: direct action. If they have a question – and they usually do – they want the right answer right away. That’s why we built Casengo: adjustable and affordable social customer support software with great...
Build your product roadmap by allowing your customers to suggest and upvote features they want to see in your product. Customers add suggestions without signing up for an account. Anyone can upvote an approved suggestion with a single click.



Feedier is an intelligent and interactive platform that entices customers to submit feedback by gamifying the experience.




Idea Informer is a idea forum similar to uservoice or getsatisfaction. Individual forums are created as subdomains of idea.informer.com and there is a widget to include a feedback overlay that the web page users can use without leaving your site.