Get Satisfaction Alternatives

Get Satisfaction is described as 'Community platform that helps companies create engaging customer experiences by fostering online conversations about their products and services at every stage of the lifecycle' and is a popular customer feedback manager in the business & commerce category. There are more than 100 alternatives to Get Satisfaction, not only websites but also apps for a variety of platforms, including SaaS, Android, iPhone and Windows apps. The best Get Satisfaction alternative is Discourse. It's not free, so if you're looking for a free alternative, you could try Discourse or Freshdesk. Other great sites and apps similar to Get Satisfaction are Zendesk, UserVoice, UseResponse and Typeform.

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Alternatives list

  1. Mila icon
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    Mila is an marketplace that lets users find, book and rate services in their neighborhood. Crowdsource Customer Service.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  2. idea.informer icon
     18 likes
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    Idea Informer is a idea forum similar to uservoice or getsatisfaction. Individual forums are created as subdomains of idea.informer.com and there is a widget to include a feedback overlay that the web page users can use without leaving your site.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
     
  3. SupportBee icon
     96 likes
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    The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add everyone in your team to your helpdesk.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
     
  4. AzureDesk icon
     1 like
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    Helpdesk software that can be used by companies to provide smooth delivery of customer support with 5$ per agent per month.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Chrome OS
    • Self-Hosted
     
  5. Copy a direct link to this comment to your clipboard

    Brisk support gives you the tools you need to seamlessly resolve customer inquiries. Our complete help desk ticketing system is the ultimate solution for increasing productivity and making happier customers.

    Cost / License

    • Freemium (Pay once)
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  6. Upinion icon
     1 like
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    Changing the face of market research, allowing anyone, anywhere to give and get answers to practically any question.Welcome to the future.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
     
  7. Copy a direct link to this comment to your clipboard

    Best Support System,best by name, best by nature, best by features, it’s is self-hosted support ticket application.It handle support ticket, manage email ticket, collect any payment by PayPal. It has easy installer so no need any programming skill.

    Cost / License

    • Pay once
    • Proprietary

    Application type

    Platforms

    • Online
    • Self-Hosted
     
  8. eStreamDesk icon
     1 like
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    Ticketed support and e-mail management

    If you are looking for an easy to use yet extremely powerful service to help you manage desktop and mobile customer requests then eStreamDesk may be just what you are looking for. eStreamDesk is a hosted helpdesk and ticket tracking service.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
     
  9. Copy a direct link to this comment to your clipboard

    SmarterTrack 7.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues. Businesses can manage employees and company communications at distributed locations around the world from...

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Windows
     
  10. Helpy.io icon
     10 likes
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    Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.

    Cost / License

    • Freemium (Subscription)
    • Open Source (MIT)

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • iPhone
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)
     
  11. Feedier icon
     9 likes
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    Feedier is an intelligent and interactive platform that entices customers to submit feedback by gamifying the experience.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
     
  12. Casengo icon
     3 likes
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    We at Casengo believe that dissatisfied customers care about one thing only: direct action. If they have a question – and they usually do – they want the right answer right away. That’s why we built Casengo: adjustable and affordable social customer support software with great...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
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