Build your product roadmap by allowing your customers to suggest and upvote features they want to see in your product. Customers add suggestions without signing up for an account. Anyone can upvote an approved suggestion with a single click.
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Get Satisfaction Alternatives
Get Satisfaction is described as 'Community platform that helps companies create engaging customer experiences by fostering online conversations about their products and services at every stage of the lifecycle' and is a popular customer feedback manager in the business & commerce category. There are more than 100 alternatives to Get Satisfaction, not only websites but also apps for a variety of platforms, including SaaS, Android, iPhone and Windows apps. The best Get Satisfaction alternative is Discourse. It's not free, so if you're looking for a free alternative, you could try Discourse or Freshdesk. Other great sites and apps similar to Get Satisfaction are Zendesk, UserVoice, UseResponse and Typeform.
Alternatives list
ImproveLoop allows people to create "Loops" to gather feedback from users or customers. It can be used for existing apps, websites, podcasts and more.
Cost / License
- Pay once
- Proprietary
Application types
Platforms
- Software as a Service (SaaS)
GetSmily’s software allows companies to measure the emotional engagement of their stakeholders (customers, partners, visitors) right from their websites thanks to a widget collecting user feedback and web analytics.
Helps SaaS companies reduce their customer churn rate. Retain their more important customers, saving revenue and increasing their brand perception.
Cost / License
- Subscription
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
+1
PHPBack is a web application made with PHP/MySQL that you can easily implement into your website. It gives your customers a way to communicate their ideas to improve your products. User feedback has proved to be really effective even if you have a community project or a...
+1
Pigeonhole Live facilitates interactive Q&A, polling, and audience engagement during events, webinars, and corporate meetings.
Cost / License
- Freemium (Subscription)
- Proprietary
Application types
Platforms
- Online
- Software as a Service (SaaS)
+2
HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.
Cost / License
- Subscription
- Proprietary
Application types
Platforms
- Online
- Windows Mobile
- Android
- iPhone
+8
DiamanteDesk is an independent support ticket system which is designed to listen to your customers and quickly react to satisfy their needs. Currently, it can be easily integrated into the Oro platform but in the short run it will be available for other CRM systems.
+6
Say goodbye to boring surveys and forms. Our Platform will allow you to create something more than just a regular survey. It will enable you to collect more responses and the legible results will make it possible to draw conclusions quickly.
+1
HelpSumo Help Desk Software is a powerful, affordable web help desk . Enhance customer support by our help desk software via ticket support, live chat, email-ticket and self-service knowledge base.
+1
Timely and efficient customer support is criticial to building and maintaining strong customer relationships and satisfaction.
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