Get Satisfaction Alternatives

Get Satisfaction is described as 'Community platform that helps companies create engaging customer experiences by fostering online conversations about their products and services at every stage of the lifecycle' and is a popular customer feedback manager in the business & commerce category. There are more than 100 alternatives to Get Satisfaction, not only websites but also apps for a variety of platforms, including SaaS, Android, iPhone and Windows apps. The best Get Satisfaction alternative is Discourse. It's not free, so if you're looking for a free alternative, you could try Discourse or Freshdesk. Other great sites and apps similar to Get Satisfaction are Zendesk, UserVoice, UseResponse and Typeform.

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Alternatives list

  1. Nolt icon
     27 likes

    Nolt is a beautiful, collaborative place for all your user requests – no more outdated spreadsheets or chaotic Trello boards. Give your customers a voice and gain priceless insights. Everything for just $29 board/month.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  2. Featurebase icon
     35 likes

    Featurebase is a free customer feedback tool that lets you create public feedback boards to capture, manage and organize your feedback, feature requests and bug reports. Capture unlimited feedback for free, no trials. Changelogs and roadmaps as well!.

    78 Featurebase alternatives

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
     
  3. JitBit Helpdesk icon
     33 likes

    Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.

    117 JitBit Helpdesk alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
    • Android
    • Android Tablet
    • iPad
     
  4. Sleekplan icon
     11 likes

    Embedded customer feedback management made for SaaS - The most sleek solution to collect and manage user feedback, keep a changelog and know your customers' needs.

    Cost / License

    • Free Personal
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  5. Provider of a customer experience management platform. Our powerful and cost-effective solution drives customer retention using Net promoter System.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
     
  6. Trengo icon
     3 likes

    One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
     
  7. FeedBear icon
     4 likes

    The easiest way to manage user feedback. Public roadmap, feedback boards, changelog, and powerful integrations in one, simple package.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Intercom
    • Software as a Service (SaaS)
     
  8. IdeaScale icon
     2 likes

    IdeaScale is comprehensive innovation software that helps organizations identify great new ideas and bring them to life.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • iPhone
    • iPad
     
  9. Survicate icon
     36 likes

    Collect feedback at any point in the customer journey, use drag-and-drop survey creation, consolidate multi-source feedback, analyze results via AI and dashboards, automate recurring surveys with advanced targeting and partial response capture, and integrate with connected tools.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
  10. ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.

    184 ProProfs Help Desk alternatives

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  11. GetFeedback icon
     6 likes

    Let your users give feedback anywhere, anytime. With our solution, you can install a custom feedback button on your site and our screenshot functionality allows your users to simply select the part of your website they want to give feedback on.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  12. Eloquant icon
     1 like

    ELOQUANT provide a comprehensive software solution that can manage interactions and feedback while integrating in one tool your professional services for front office and customer satisfaction.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
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