The best open source alternative to Freshdesk is Libredesk. If that doesn't suit you, our users have ranked more than 50 alternatives to Freshdesk and eight of them is open source so hopefully you can find a suitable replacement. Other interesting open source alternatives to Freshdesk are FreeScout, osTicket, Zammad and Chatwoot.
Self-hosted support platform offering multi-inbox management, smart automation, AI-assisted responses, granular permissions, macros, BI tools integration, SLAs, and command bar functionality.
Libredesk is the most popular Self-Hosted alternative to Freshdesk.
Libredesk is the most popular Open Source & free alternative to Freshdesk.
Free open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.
FreeScout is the most popular Mac & Linux alternative to Freshdesk.
Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.
Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails.
Znuny is a fork of the OTRS Community Edition - The main goal is to be compatible to previous versions, so that users can reuse their addons and configurations. The feature set is the same and will be extended in the future.
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