Self-hosted support platform offering multi-inbox management, smart automation, AI-assisted responses, granular permissions, macros, BI tools integration, SLAs, and command bar functionality.
Free Self-Hosted Freshdesk Alternatives
Freshdesk is not available as a self-hosted solution but there are some alternatives for power users and business that want to host a solution on-premise. The best free Self-Hosted alternative is Libredesk, which is also Open Source. If that doesn't suit you, our users have ranked more than 50 alternatives to Freshdesk and seven of them are free and available as a self-hosted solution so hopefully you can find a suitable replacement. Other interesting free Self-Hosted alternatives to Freshdesk are FreeScout, osTicket, Zammad and Chatwoot.
Alternatives list
48 Libredesk alternatives
122 FreeScout alternativesFree open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.
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122 osTicket alternativesLightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.
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47 Zammad alternativesZammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails.
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38 Znuny alternativesZnuny is a fork of the OTRS Community Edition - The main goal is to be compatible to previous versions, so that users can reuse their addons and configurations. The feature set is the same and will be extended in the future.
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