FermiAI is described as 'Fermi AI is a customer chat as a service which does not burn a hole in your pocket. Fermi AI is designed for business teams of all sizes' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to FermiAI, not only websites but also apps for a variety of platforms, including iPhone, iPad, Android and Windows apps. The best FermiAI alternative is Libredesk, which is both free and Open Source. Other great sites and apps similar to FermiAI are FreeScout, HubSpot, Freshdesk and osTicket.
Self-hosted support platform offering multi-inbox management, smart automation, AI-assisted responses, granular permissions, macros, BI tools integration, SLAs, and command bar functionality.
Libredesk is the most popular Self-Hosted alternative to FermiAI.
Libredesk is the most popular Open Source & free alternative to FermiAI.
Free open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.
FreeScout is the most popular Android, Mac, iPhone, Linux, iPad & Android Tablet alternative to FermiAI.
HubSpot centralizes tools for marketing automation, sales, service, and operations. Features include free CRM, AI content, and a drag-and-drop site builder, offering a comprehensive business solution that unifies customer data across teams and integrates with external apps.
HubSpot is the most popular Web-based alternative to FermiAI.
Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.
Freshdesk is the most popular Windows alternative to FermiAI.
Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.
Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.
Zendesk is the most popular commercial alternative to FermiAI.
Centralizes and transforms customer feedback into actionable insights, fostering continuous innovation with customizable roadmaps and efficient real-time tools, enhancing engagement and prioritizing impactful features for dynamic product evolution.
UserVoice is the most popular SaaS alternative to FermiAI.
GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.
ProProfs Knowledge Base is knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple...
Produkt.so is a sleek, Notion-inspired help center platform built for tech startups and small teams. It offers a fast, block-based editor to write articles, organizes content into collections, and supports attachments up to 50 MB.
UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
Front is an email management software that facilitates team collaboration by integrating with existing tools. It assigns messages to team members, allows internal comments, sets reminders for responses, offers templates for common questions, and has a collision detection feature...
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