Engati Alternatives

Engati is described as 'Is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website' and is an app in the ai tools & services category. There are more than 100 alternatives to Engati for a variety of platforms, including Web-based, Windows, Android, iPhone and Mac apps. The best Engati alternative is FreeScout, which is both free and Open Source. Other great apps like Engati are HubSpot, Freshdesk, osTicket and YourGPT .

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Alternatives list

  1. UseResponse icon

    UseResponse

     132 likes

    UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Online
    • Self-Hosted
    Help Center of UseResponse
     
  2. Help Scout icon

    Help Scout

     29 likes

    Help Scout offers scalable customer support with a personalized email-like experience. Enjoy a clutter-free interface, excellent reporting, knowledge base, integrations, a robust API, and iPhone app support, allowing teams of all sizes to maintain customer focus.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    Help Scout screenshot 1
     
  4. Zammad icon

    Zammad

     37 likes

    Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails.

    53 Zammad alternatives

    Cost / License

    • Free
    • Open Source

    Application type

    Platforms

    • Linux
    • Self-Hosted
    Zammad screenshot 1
     
  5. Ad
    Screenshot
    HubSpot icon
    HubSpot

    HubSpot centralizes tools for marketing automation, sales, service, and operations. Features include free CRM, AI content, and a drag-and-drop site builder, offering a comprehensive business solution that unifies customer data ac...

    https://www.hubspot.com
    Learn More
  6. ServiceNow icon

    ServiceNow

     5 likes

    Streamline your enterprise workflows with the ServiceNow AI Platform—empowering both customers and employees in every corner of your business.

    103 ServiceNow alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    ServiceNow screenshot 1
     
  8. Krayin - Laravel CRM icon

    Krayin - Laravel CRM

     2 likes

    Krayin is a Free & Opensource Laravel CRM solution for SMEs and Enterprises for complete customer lifecycle management. It automates your organization’s Sales and Marketing Operations, as a result, exponential growth in sales.

    Cost / License

    • Free
    • Open Source (MIT)

    Application type

    Platforms

    • Self-Hosted
    Krayin - Laravel CRM screenshot 1
     
  9. Tender Support icon

    Tender Support

     11 likes

    Tender Support is a customer support software that centralizes customer care functions. It includes help desk functionality, community forums, a knowledge base, and email support. It functions like an email system, allowing you to receive notifications, reply on the move, and...

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Online
    Tender Support screenshot 1
     
  10. Deskero icon

    Deskero

     16 likes

    Deskero is an all-in-one, multi-channel helpdesk software designed to simplify customer service management across various communication platforms. It enables teams, even small ones, to efficiently handle customer requests from email, chat, social media, web forms, and more—all...

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
    • Mac
    Deskero screenshot 1
     
  11. Solarwinds Web Help Desk icon

    Solarwinds Web Help Desk

     19 likes

    SolarWinds Web Help Desk is a web-based platform for help desk ticketing and IT asset management. It offers a user-friendly interface for managing service tickets, automating help desk tasks, and can be adapted for small and large organizations, as well as Managed Service...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • iPhone
    • Google Chrome
    • Safari
    • iPad
    Solarwinds Web Help Desk screenshot 1
     
  12. Supportbench icon

    Supportbench

     2 likes

    Top-rated B2B helpdesk with AI capabilities providing dynamic SLAs, native integrations with Salesforce and ChatGPT, it streamlines workflows for efficient support and enhances customer relationship management as businesses scale.

    111 Supportbench alternatives

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Software as a Service (SaaS)
    Communication Hub
     
  13. Deskpro icon

    Deskpro

     17 likes

    Deskpro is a help desk platform that uses AI technology for multi-channel communication. It offers security, compliance, and data privacy features. Users can deploy the platform on a private cloud, on-premise, or in sovereign data centers.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Self-Hosted
    • Software as a Service (SaaS)
    Deskpro screenshot 1
     
  14. HelpDesk 3 icon

    HelpDesk 3

     3 likes

    Provides integrated live chat and SMS services alongside a sophisticated support ticket system supporting email, SQL IMAP, cron jobs, and unlimited operators. Features mobile optimization, client dashboards, customization options like CMS, billing alternatives, and a responsive, user-centric interface.

    109 HelpDesk 3 alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Self-Hosted
    HelpDesk 3 screenshot 1
     
  15. Saufter.io icon

    Saufter.io

     4 likes

    Saufter is a Customer engagement platform that automatically studies your user behavior and their journey stages to make campaign related recommendations. You receive fully drafted marketing emails in your inbox and you simply have to approve for the campaign to go live.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    One view of all tickets
     
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