Apps tagged with 'Customer Support' Page 20 of 22

All apps in Apps tagged with 'Customer Support' category. Use the filters below to narrow down your search. 
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  1. Inline Manual icon
     2 likes

    With Inline Manual in your app, guide your users to success with flexible tours, tips, and tutorials to reach their goals and get results.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Self-Hosted
    WYSIWYG authoring tool. Point and click to select elements. Guide users through your application.
    Automate messages to user segments.
    29 alternatives
  2. smbot icon
     Like

    smbot builds an AI chatbot for your small business in minutes. Paste your website URL and smbot automatically scans it, suggests FAQs, and creates a chatbot trained on your business. Embed it on your site with one line of code. No coding, no agency, no technical setup required.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    smbot screenshot 1
    4 alternatives
  3. Gleap icon
     Like

    Gleap, your AI software team. Connect customer support, feedback and coding agents so customer reports become fixes your team reviews and ships.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Android
    • iPhone
    • React
    • JavaScript
    • Angular
    • Software as a Service (SaaS)
    • React Native
    • Vue.js
    • Flutter
    • Online
    • Windows
    • Mac
    • AT flagAustria
    • European Union flagEU
    Gleap is one platform with an AI team for support, product and engineering. Kai answers customers. Kai Resolve investigates hard tickets. Kai Code turns approved work into a pull request. Kai PM recommends priorities. Your team decides what gets built and reviews every change.
    A customer reports an issue. Kai replies right away, and Kai Resolve investigates next to the conversation. It finds a likely cause, explains the impact and offers to hand the work to Kai Code. Your team chooses whether to ask for changes or start the fix.
    Once the work is approved, Kai Code picks up the investigation and plans the change. The ticket shows each handoff, so support can see where the fix stands without asking engineering.
    +5
    Kai Code opens a pull request with the change and a regression test. Your engineers review and merge it. After a teammate confirms the fix is live, Gleap sends the update on the original ticket: the customer hears back in the same conversation where they reported the bug.
    12 alternatives
  4. HelpFred icon
     Like

    HelpFred is an AI-first autonomous support agent that handles email inboxes automatically. It learns brand voice and policies from existing data to draft or send 24/7 responses.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • DK flagDenmark
    • European Union flagEU
    HelpFred screenshot 1
    12 alternatives
  5. Mevrik icon
     Like

    Mevrik, a cutting-edge and state-of-the-art AI-powered All-in-one Platform, has been meticulously crafted and engineered with the overarching goal of seamlessly helping you Connect, Engage, and Delight Customers across an extensive array of digital and social channels, thereby...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Mevrik dashboard
    54 alternatives
  6.  Like

    Deskulu is an oensource helpdesk built by Taskulu and based on Drupal. It inherits all Drupal's flexibility and plethora of modules that allow you to add more functionality.

    Cost / License

    • Free
    • Open Source

    Application type

    Platforms

    • Self-Hosted
    • Drupal
    • TR flagTürkiye
    Deskulu screenshot 1
    Deskulu screenshot 1
    Deskulu screenshot 2
    25 alternatives
  7. Free customer support software with live chat, a shared email inbox, web forms and an AI agent that answers customers from your own docs.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • FR flagFrance
    • European Union flagEU
    miniDesk.ai screenshot 1
    miniDesk.ai screenshot 1
    miniDesk.ai screenshot 2
    +4
    miniDesk.ai screenshot 3
    94 alternatives
  8. Cuoral icon
     Like

    Proactive customer success and engagement. We help you reduce customer churn and increase retention and revenue by giving teams enhanced visibility into platform performance and user experience.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    • NG flagNigeria
    Cuoral screenshot 1
    Cuoral screenshot 1
    Cuoral screenshot 2
    41 alternatives
  9. Sociocs icon
     Like

    Sociocs is a customer communication tool for your business.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    Sociocs overview
    10 alternatives
  10. Bug Snapshot icon
     1 like

    Bug Snapshot is the best way to get quality user feedback, available as a simple plugin or widget for your site. All plans offer all you can eat user feedback, with unlimited screenshots, pages views and feedback.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Android Tablet
    • iPad
    • Kindle Fire
    9 alternatives
  11. WorkHub Tasks is a single ticketing system for better collaboration and smartening up your daily workflow by streamlining your resolution rate with pre-made canned responses. It performs bulk actions and addresses multiple similar customer tickets from a list in a single batch.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    WorkHub Tasks screenshot 1
    WorkHub Tasks screenshot 1
    WorkHub Tasks screenshot 2
    +1
    WorkHub Tasks screenshot 3
    5 alternatives
  12. Simply add inline help tips to your website or webapp. Add a small button anywhere on the page that pops open a tooltip, a side pane or a dialog box containing essential information for your users. No coding skills required.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Online
    Sidekick Studio screenshot 1
    Sidekick Studio screenshot 1
    Sidekick Studio screenshot 2
    +2
    Sidekick Studio screenshot 3
    75 alternatives
  13. Softcery Platform is a no-code AI agent builder that assists businesses in creating and deploying conversational agents. Users can upload knowledge bases via files, URLs, or text, which the platform processes and indexes automatically.

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • EE flagEstonia
    • European Union flagEU
    Softcery Dashboard
    Softcery Knowledge Base
    Softcery Branding & Preview
    +1
    Softcery Conversations
    22 alternatives
  14. Max HelpDesk icon
     1 like

    Live Support Chat, Support Tickets, Email to Tickets, Attachments in Chat, Tickets and Emails are pulled in nicely and secure, a complete content management system with file and image manager, multi language ready throughout, FAQ articles, Blog system with comments, custom...

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    Dashboard
    10 alternatives
  15. ChatCreate is a chatbot platform built together with customer support and sales teams. With ChatCreate you can build and manage a chatbot that is able to handle predictable support queries, as well as increase website sales and customer-engagement.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    9 alternatives
  16. PhaseWare icon
     Like

    PhaseWare Tracker, Event Engine, Self Service, and Live Chat:

    Offer 24/7/365 customer support. Communicate with your customers through multiple channels. Never let another incident fall through the cracks.

    Take control of your incident management process with PhaseWare.

    Pha.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • US flagUnited States
    PhaseWare Tracker Incident Management Screen
    Support Manager Dashboard
    31 alternatives
  17. pagergpt icon
     1 like

    No-code AI agents automate support, sales, refunds, ticketing, lead qualification, and bookings with task automation, multi-channel deployment, and 95+ languages.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • US flagUnited States
    Knowledge & Data Source Connectors
    Live Chat Escalation & Unified Shared Inbox
    AI Insights & sentiment analysis
    +5
    Automate support with Integrations
    23 alternatives
  18. Meerlume icon
     Like

    Meerlume is a no-code chatbot builder for creating and deploying customer-facing chatbots without complex workflows, drag-and-drop editors, or heavy configuration.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • AM flagArmenia
    Describe your workflow in plain language
    Review and refine the generated flow
    Connect your Telegram bot in two taps
    +2
    Let your bot answer for you
    18 alternatives
  19. Sarrai icon
     Like

    Sarrai is a customer support service platform that automatically learns from the conversations your customer service representatives are having with your customers, so the AI can handle them autonomously later.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • BE flagBelgium
    • European Union flagEU
    By setting your status to Available, the AI can transfer conversations to you.
    By completing contact information for every customer you come into contact with, the reporting can later show you which customers generate a lot of tickets.
    The expert channel is a back-channel for commucation between the AI and your product expert(s). This allows the AI agent to double check information with an expert before sending it to a client, without the client ever knowing an expert was involved. The expert can write in shorthand and the AI will rewrite to a customer friendly message.
    +11
    With the 'Available for AI-agent' toggle you can control which help desk articles can be used by the AI to generate answers for a customer
    7 alternatives
  20. BDLP Desk icon
     Like

    BDLP Desk is a shared email helpdesk that turns Gmail and IMAP inboxes into assignable support tickets, helping teams manage customer communication efficiently without per-user mailboxes.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • ZA flagSouth Africa
    Ticket View
    Single Ticket View
    Client Management
    +8
    Connect Mailboxes (GMail & IMAP)
    20 alternatives
  21. ChatterMate is an open-source AI-powered customer support chatbot platform built for businesses that want smart, automated customer interactions without sacrificing control. It features a visual no-code workflow builder, seamless human handoff when conversations need a personal...

    Cost / License

    Application type

    Platforms

    • Online
    • Self-Hosted
    • Software as a Service (SaaS)
    • Docker
    7 alternatives
  22. ChatThing icon
     Like

    ChatThing is a no-code platform that allows you to build and deploy custom AI chatbots trained on your unique business data. With ChatThing, you can upload documents, connect your website, or use various data sources to teach your bot about your products, services, or company...

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    ChatThing screenshot 1
    15 alternatives
  23. Jatana icon
     Like

    Jatana is a deep learning based Saas solution that integrates directly with your help desk software of choice to automate processes related to customer service on Zendesk.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    • Zendesk
    Jatana screenshot 1
    7 alternatives