Gleap icon
Gleap icon

Gleap

Gleap, your AI software team. Connect customer support, feedback and coding agents so customer reports become fixes your team reviews and ships.

Gleap is one platform with an AI team for support, product and engineering. Kai answers customers. Kai Resolve investigates hard tickets. Kai Code turns approved work into a pull request. Kai PM recommends priorities. Your team decides what gets built and reviews every change.

Cost / License

  • Freemium (Subscription)
  • Proprietary

Application type

Platforms

  • Android
  • iPhone
  • React
  • JavaScript
  • Angular
  • Software as a Service (SaaS)
  • React Native
  • Vue.js
  • Flutter
  • Online
  • Windows
  • Mac
A customer reports an issue. Kai replies right away, and Kai Resolve investigates next to the conversation. It finds a likely cause, explains the impact and offers to hand the work to Kai Code. Your team chooses whether to ask for changes or start the fix.
Once the work is approved, Kai Code picks up the investigation and plans the change. The ticket shows each handoff, so support can see where the fix stands without asking engineering.
+5
Kai Code opens a pull request with the change and a regression test. Your engineers review and merge it. After a teammate confirms the fix is live, Gleap sends the update on the original ticket: the customer hears back in the same conversation where they reported the bug.
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Features

Properties

  1.  Privacy focused
  2.  AI-Powered

Features

  1.  Marketing Automation
  2.  Kanban Board
  3.  Real time collaboration
  4.  Support for @mentions
  5.  Ad-free
  6.  Hierarchical Structure
  7.  Dark Mode
  8.  Reminders
  9.  Bug reporting
  10.  Issue Tracking
  11.  Team Collaboration

 Tags

Gleap News & Activities

Highlights All activities

Recent activities

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Gleap information

  • Developed by

    AT flagGleap GmbH

  • Licensing

    Proprietary and Freemium product.

  • Pricing

    Subscription that costs up to $999 per month + free version with limited functionality.

  • Alternatives

    12 alternatives listed

  • Badge

    Get an embeddable badge for Gleap

  • Supported Languages

    • English
    • Azerbaijani
    • Chinese
    • Czech
    • Danish
    • French
    • Dutch
    • German
    • Spanish
    • Ukrainian
    • Russian
    • Polish
    • Norwegian
    • Arabic
    • Hindi
    • Italian

AlternativeTo Categories

Business & Commerce, Office & Productivity, Social & Communications, Development, Remote Work & Education

Apple AppStore

  •   Updated 
  •   4.4 avg rating
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Gleap was added to AlternativeTo by Isabella Salzmann on and this page was last updated .

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Official Links

AppStores & Other Links

Download from Google Play Store
Download from iPhone App Store

What is Gleap?

Gleap is your AI software team: one platform connecting AI-native customer support, feedback and coding agents. It helps software teams turn customer feedback into shipped software.

Kai answers customers using your connected knowledge and tools. Kai Resolve investigates hard tickets with session evidence, read-only code and connected data, then prepares coding tasks for confirmed bugs. Kai PM analyzes requests, finds duplicates and recommends priorities. Kai Code plans changes, runs checks and opens pull requests.

Your team stays in control. You decide what gets built, your engineers review and merge each pull request, and once the release is confirmed, the customer gets an update on the original ticket. The customer conversation, bug reports, feedback and pull requests all live on one shared record.

Start with support and connect the rest as you need it. Gleap is trusted by 4,500+ teams and rated 4.6/5 on G2. Kai Resolve, Kai PM and Kai Code are included on Pro and Enterprise, and AI usage is billed separately through prepaid credits.