Deskhero is an AI email support platform that connects to Gmail or Outlook and suggests contextual replies using customer history, knowledge base content, and Shopify data.
Sweden
EU
+5
BDLP Desk AlternativesHelp Desk Platforms and other similar apps like BDLP Desk
BDLP Desk is described as 'Shared email helpdesk that turns Gmail and IMAP inboxes into assignable support tickets, helping teams manage customer communication efficiently without per-user mailboxes' and is a Help Desk platform in the business & commerce category. There are more than 10 alternatives to BDLP Desk for a variety of platforms, including Web-based, Android, iPhone, iPad and SaaS apps. The best BDLP Desk alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try Freshdesk or HESK. Other great apps like BDLP Desk are Zendesk, Front, Teamwork.com and HelpCrunch.
Alternatives list
100 Freshdesk alternativesOffers automated ticket management, multichannel communication, SLA tracking, analytics, customizable workflows, self-service, collaboration tools, AI-driven automation with live translation, knowledge base, proactive insights, secure access, and customer feedback features.
Cost / License
- Freemium
- Proprietary
Application types
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Workspace
+8
278 Zendesk alternativesWeb-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
+1
24 HESK alternativesHesk simplifies customer support with powerful yet incredibly intuitive help desk software trusted by thousands of SMBs worldwide.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Windows
- Linux
- Online
- Software as a Service (SaaS)
+3
Front is an email management software that facilitates team collaboration by integrating with existing tools. It assigns messages to team members, allows internal comments, sets reminders for responses, offers templates for common questions, and has a collision detection feature...
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Windows
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
+4
71 Teamwork.com alternativesComprehensive platform for managing client work operations with features like project management, communication facilitation, resource management, and time tracking. It ensures profit optimization, efficient task planning, and decision-making through data, while preventing burnout by balancing workloads.
Cost / License
- Freemium
- Proprietary
Application types
Platforms
- Mac
- Windows
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Google Chrome
- Software as a Service (SaaS)
+6
Platform centralizes live chat, in-app messaging, automated email marketing, and ticketing with personalized, targeted campaigns, feedback collection, integrations such as WordPress and Shopify, and unified multi-channel support for web and mobile customer engagement.
+9
153 Help Scout alternativesHelp Scout offers scalable customer support with a personalized email-like experience. Enjoy a clutter-free interface, excellent reporting, knowledge base, integrations, a robust API, and iPhone app support, allowing teams of all sizes to maintain customer focus.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
+2
Manage customer requests efficiently with intelligent ticket management. Automate ticket assignment and keep track of all open requests.
+4
57 HelpDesk alternativesStreamlines customer communication with an AI-powered ticketing system and automation, providing tools for collaboration, integration, data safety, and analysis. Offers customizable email templates, canned responses, and 24/7 support to ensure efficient operations and customer satisfaction improvements.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Online
- UNIX Web Browser
- LiveChat
- Software as a Service (SaaS)
+3
Deskero is an all-in-one, multi-channel helpdesk software designed to simplify customer service management across various communication platforms. It enables teams, even small ones, to efficiently handle customer requests from email, chat, social media, web forms, and more—all...
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Online
- Android
- iPhone
- iPad
- Android Tablet
- Mac
+2
Deskpro is a help desk platform that uses AI technology for multi-channel communication. It offers security, compliance, and data privacy features. Users can deploy the platform on a private cloud, on-premise, or in sovereign data centers.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Self-Hosted
- Software as a Service (SaaS)
+1
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United Kingdom
