PhaseWare Alternatives
PhaseWare is described as *'Tracker, Event Engine, Self Service, and Live Chat:
Offer 24/7/365 customer support. Communicate with your customers through multiple channels. Never let another incident fall through the cracks.
Take control of your incident management process with PhaseWare.
Pha'* and is a Help Desk app in the business & commerce category. There are more than 25 alternatives to PhaseWare, not only websites but also apps for a variety of platforms, including iPhone, Android, Windows and Self-Hosted solutions. The best alternative is Zendesk. It's not free, so if you're looking for a free alternative, you could try Engati or Helpy.io. Other great sites and apps similar to PhaseWare are Trengo, Raiseaticket, Zendo and Usedesk.
PhaseWare alternatives are mainly Help Desk Apps but may also be Customer Support Tools or Customer Feedback Managers. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of PhaseWare.- Paid • Proprietary
- Help Desk App
- Customer Support Tool
233 alternatives to Zendesk- Online
- Android
- iPhone
- iPad
- Android Tablet
Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
- Paid • Proprietary
- Customer Support Tool
182 alternatives to Trengo- Mac
- Online
- Android
- iPhone
- Software as a Service (SaaS)
One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.
Features
- Freemium • Proprietary
207 alternatives to Engati- Android
- iPhone
- Zapier
- Google Calendar
- Software as a Service (SaaS)
- Salesforce.com
- Google Drive - Sheets
Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.
- Freemium • Open Source
- Help Desk App
- Customer Support Tool
155 alternatives to Helpy.io- Mac
- Windows
- Linux
- Online
- iPhone
- iPad
- Self-Hosted
- Software as a Service (SaaS)
Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.
Features
- 207 alternatives to Raiseaticket
- Free • Proprietary
- Help Desk App
- Software as a Service (SaaS)
Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.
Features
Zendo is a Client Portal software that lets businesses handle customer requests in one place. Zendo helps sell bespoke services online; saves time by reducing context switching, manual and repetitive tasks, or managing customer communications..
- Paid • Proprietary
- Customer Support Tool
- Help Desk App
- CRM System
353 alternatives to Usedesk- Mac
- Windows
- Online
- Android
- iPhone
- Chrome OS
Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.
- Paid • Proprietary
- Customer Support Tool
- Help Desk App
173 alternatives to AzureDesk- Online
- Chrome OS
- Self-Hosted
The only helpdesk software with all the "must have" features of enterprise class systems offered to all businesses at minimal cost to users. Don't spend a fortune on helpdesk solution. Try AzureDesk today for a 14 day trial.
Features
- Paid • Proprietary
- Customer Support Tool
- Help Desk App
- Customer Feedback Manager
138 alternatives to Deskero- Online
- Android
- iPhone
- iPad
With an innovative user interface, studied to offer a completly streamlined experience, Deskero takes care of the clients in the most simple and straight forward way, through both the traditional channels (mail and web) and the newest social media.
Simple customer support for growing teams. It's like gmail on steroids!
Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer.
To your customers, it's just email. They will never see a ticket number and will never have to.
Features