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PhaseWare Alternatives

PhaseWare is described as *'Tracker, Event Engine, Self Service, and Live Chat:

Offer 24/7/365 customer support. Communicate with your customers through multiple channels. Never let another incident fall through the cracks.

Take control of your incident management process with PhaseWare.

Pha'* and is a Help Desk app in the business & commerce category. There are more than 25 alternatives to PhaseWare, not only websites but also apps for a variety of platforms, including iPhone, Android, Windows and Self-Hosted solutions. The best alternative is Zendesk. It's not free, so if you're looking for a free alternative, you could try Engati or Helpy.io. Other great sites and apps similar to PhaseWare are Trengo, Raiseaticket, Zendo and Usedesk.

PhaseWare alternatives are mainly Help Desk Apps but may also be Customer Support Tools or Customer Feedback Managers. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of PhaseWare.
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PhaseWare Tracker, Event Engine, Self Service, and Live Chat:

Offer 24/7/365 customer support. Communicate with your...

Learn more about PhaseWare

  1. Zendesk icon

    Zendesk

    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
    233 alternatives to Zendesk 

    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.

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  2. Trengo icon

    Trengo

    • Mac
    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
    182 alternatives to Trengo 

    One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

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    Features
    1.  Multiple Account supportTrengo support multiple accounts without the need to logout and login
    2.  VoiP CallsTrengo allows you to make voice calls over Internet using the Voice over Internet Protocol (VoIP).
    Trengo team inbox
    Assigning and tagging


  3. Engati icon

    Engati

    • FreemiumProprietary
    • Android
    • iPhone
    • Zapier
    • Google Calendar
    • Software as a Service (SaaS)
    • Salesforce.com
    • Google Drive - Sheets
    207 alternatives to Engati 

    Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.

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  4. Helpy.io icon

    Helpy.io

    • Mac
    • Windows
    • Linux
    • Online
    • iPhone
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)
    155 alternatives to Helpy.io 

    Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.

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  5. Raiseaticket icon

    Raiseaticket

    207 alternatives to Raiseaticket 

    Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.

    Screenshot


  6. Zendo icon

    Zendo

    • Online
    584 alternatives to Zendo 

    Zendo is a Client Portal software that lets businesses handle customer requests in one place. Zendo helps sell bespoke services online; saves time by reducing context switching, manual and repetitive tasks, or managing customer communications..

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    Features
    1.  Real time collaborationMultiple users can work together in Zendo simultaneously.
    One Click Payments
    Easily Customizable
  7. Usedesk icon

    Usedesk

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Chrome OS
    353 alternatives to Usedesk 

    Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.

    Screenshot
  8. AzureDesk icon

    AzureDesk

    • Online
    • Chrome OS
    • Self-Hosted
    173 alternatives to AzureDesk 

    The only helpdesk software with all the "must have" features of enterprise class systems offered to all businesses at minimal cost to users. Don't spend a fortune on helpdesk solution. Try AzureDesk today for a 14 day trial.

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  9. Deskero icon

    Deskero

    • Online
    • Android
    • iPhone
    • iPad
    138 alternatives to Deskero 

    With an innovative user interface, studied to offer a completly streamlined experience, Deskero takes care of the clients in the most simple and straight forward way, through both the traditional channels (mail and web) and the newest social media.

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  10. Enchant.com icon

    Enchant.com

    • Online
    121 alternatives to Enchant.com 

    Simple customer support for growing teams. It's like gmail on steroids!

    Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer.

    To your customers, it's just email. They will never see a ticket number and will never have to.

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Showing 10 of 32 alternatives
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