Alternatives to PhaseWare for all platforms with any license

Zendesk

Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software...

Commercial Web Android iPhone Blackberry iPad
Knowledge base Add a feature

53 Like
Helpy.io

A modern, open-source and multi-lingual helpdesk, including email tickets, knowledgebase and community forums.

Freemium $ $ $ Open Source Mac Windows Linux Web iPhone ... iPad Self-Hosted
Support for Bootstrap Knowledge base Multiple languages Add a feature

9 Like
Enchant

Simple customer support for growing teams. It's like gmail on steroids! Enchant is a powerful helpdesk that helps your team deliver awesome support to each and...

Commercial Web
CRM Add a feature

17 Like
Deskero

With an innovative user interface, studied to offer a completly streamlined experience, Deskero takes care of the clients in the most simple and straight forward way...

Commercial Web Android iPhone iPad
Customer feedback CRM Customizable Add a feature

15 Like
Inforobo

Inforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution for sales, customer service, live...

Commercial Web
Chat Bot Knowledge base Natural Language Processing Text to Speech Add a feature

2 Like
Trengo

One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

Commercial $ $ $ Web Android iPhone
Helpdesk ticketing Multiple Account support Twitter integration Voice Call Add a feature

1 Like
SupportBee

The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add everyone in your team to your helpdesk. ...

Freemium $ $ $ Web
No features added Add a feature

96 Like
Zent.io

Zent.io is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be answered from a single interface. The...

Commercial $ $ $ Mac Windows Linux Web
Call recording Knowledge base Real time collaboration Add a feature

32 Like
Trakdesk

Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support...

Commercial Mac Windows Linux Web Windows Mobile ... Android iPhone Chrome OS Android Tablet Windows Phone iPad PlayBook Kindle Fire
Customer feedback Gamification Knowledge base Add a feature

25 Like
HappyFox

HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from...

Commercial $ $ $ Web Windows Mobile Android iPhone
Customer feedback Email tracking IT Asset Management Add a feature

15 Like
Helpdesk Pilot

Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge...

Commercial Web
Auto responder Knowledge base Add a feature

1 Like
SupportPal

SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It...

Commercial Web Self-Hosted
On-premises software Add a feature

1 Like
eStreamDesk

Ticketed support and e-mail management If you are looking for an easy to use yet extremely powerful service to help you manage desktop and mobile customer requests...

Freemium Web
No features added Add a feature

1 Like
IntraService

IntraService will allow you to bring your customer support to the brand new level with minimal costs. The system is extremely easy to set up and use and is compatible...

Commercial Windows Android iPhone iPad Self-Hosted ... Microsoft SQL Server Express Microsoft SQL Server ASP.NET MVC Microsoft IIS
No features added Add a feature

2 Like
HelpMaster

If your business needs to log, track, manage, automate and escalate support issues, then please read on. HelpMaster combines CRM, helpdesk, service desk, email...

Commercial Windows Web
No features added Add a feature

2 Like