PhaseWare is described as 'Tracker, Event Engine, Self Service, and Live Chat:' and is a Help Desk App in the Business & Commerce category. There are more than 25 alternatives to PhaseWare, not only websites but also apps for a variety of platforms, including Android, iPhone, Windows and Self-Hosted solutions. Most alternatives are Help Desk and Customer Support Apps. The best alternative is Zendesk. It's not free, so if you're looking for a free alternative, you could try Engati or Helpy.io. Other great sites and apps similar to PhaseWare are Trengo (Paid), AzureDesk (Paid), Raiseaticket (Free) and Zendo (Paid).
Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.
Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.
The only helpdesk software with 5$ per agent with all the "must have" features of enterprise class systems offered to all businesses at minimal cost to users. Don't spend a fortune on helpdesk solution.
Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.
Zendo is a platform that lets businesses handle customer requests in one place. Zendo helps sell bespoke services online; saves time by reducing context switching, manual and repetitive tasks, or managing customer communications.
With an innovative user interface, studied to offer a completly streamlined experience, Deskero takes care of the clients in the most simple and straight forward way, through both the traditional channels (mail and web) and the newest social media.