Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.
Cost / License
- Freemium (Subscription)
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
PhaseWare Alternatives
PhaseWare is described as 'Tracker, Event Engine, Self Service, and Live Chat:' and is a Help Desk platform in the business & commerce category. There are more than 25 alternatives to PhaseWare, not only websites but also apps for a variety of platforms, including Android, iPhone, Windows and Self-Hosted apps. The best PhaseWare alternative is Zendesk. It's not free, so if you're looking for a free alternative, you could try Helpy.io or Engati. Other great sites and apps similar to PhaseWare are Deskero, SupportBee, Enchant.com and Trengo.
Alternatives list
140 SupportPal alternativesSupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and...
Centralizes multichannel support into a single interface, automates ticket classification and responses with machine learning, integrates with CRM and eCommerce platforms, supports analytics, collaboration, shared inboxes, macros, SLAs, multi-language, and custom workflows.
Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.
Cost / License
- Freemium (Pay once or Subscription)
- Open Source
Application type
Platforms
- Online
- Self-Hosted
+9
Bornevia is a simple team helpdesk software that brings all your customer service email, twitter, facebook, and live chat conversations in one place.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Online
- Android
+3
Cost / License
- Pay once
- Proprietary
Application types
Platforms
- Online
For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk.
Cost / License
- Pay once
- Proprietary
Application type
Platforms
- Windows
- Android
- iPhone
- iPad
+8
United Kingdom
United States
Indonesia
