Trellis Desk AlternativesHelp Desk Platforms and other similar apps like Trellis Desk

Trellis Desk is described as 'Powerful and robust help desk solution for your business. Improve your company's service by allowing your customers to quickly and easily submit support tickets to your team. Trellis Desk sports a range of advanced features that enable your business to' and is a Help Desk platform in the business & commerce category. There are more than 10 alternatives to Trellis Desk for a variety of platforms, including Web-based, Windows, Self-Hosted, Linux and SaaS apps. The best Trellis Desk alternative is Spiceworks, which is free. Other great apps like Trellis Desk are GLPI, Deskpro, Mint Service Desk and HelpDesk 3.

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Alternatives list

  1. Spiceworks icon

    Spiceworks

     84 likes
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    Spiceworks is a software suite for IT professionals to manage networks, troubleshoot issues, and handle IT tasks. It offers free online tools for network connectivity management, remote computer access, user activity monitoring, contract tracking, and inventory scanning.

    133 Spiceworks alternatives

    Cost / License

    • Free
    • Proprietary

    Application types

    Platforms

    • Windows
    • Online
    • Android
    • Android Tablet
    Spiceworks screenshot 1
     

    • Spiceworks is the most popular Web-based, Windows, Android & Android Tablet alternative to Trellis Desk.

    • Spiceworks is the most popular free alternative to Trellis Desk.

    • Spiceworks is Free and ProprietaryTrellis Desk is Free and Open Source
  2. GLPI icon

    GLPI

     25 likes
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    GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.

    54 GLPI alternatives

    Cost / License

    • Subscription
    • Open Source

    Application types

    Platforms

    • Self-Hosted
    • Software as a Service (SaaS)
    GLPI screenshot 1
     

    • GLPI is the most popular SaaS & Self-Hosted alternative to Trellis Desk.

    • GLPI is the most popular Open Source & commercial alternative to Trellis Desk.

    • GLPI is Paid and Open SourceTrellis Desk is Free and Open Source
  4. Deskpro icon

    Deskpro

     17 likes
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    Deskpro creates helpdesk software that provides exceptional support experiences for businesses across the globe, with the freedom to host your helpdesk in the Cloud or On-Premise.

    Cost / License

    • Pay once
    • Proprietary

    Application types

    Platforms

    • Online
    • Self-Hosted
    • Software as a Service (SaaS)
    Deskpro's Help Centre and Knowledge Base
     
  5. Mint Service Desk icon

    Mint Service Desk

     4 likes
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    Mint Service Desk is a free ITSM tool which contains the functionality of service desk and asset management all in one. It differs from other help desk providers by the approach to communication between agents (which is chat-oriented) and by a possibility to install it on...

    59 Mint Service Desk alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Self-Hosted
    • Software as a Service (SaaS)
     
  6. HelpDesk 3 icon

    HelpDesk 3

     3 likes
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    Provides integrated live chat and SMS services alongside a sophisticated support ticket system supporting email, SQL IMAP, cron jobs, and unlimited operators. Features mobile optimization, client dashboards, customization options like CMS, billing alternatives, and a responsive, user-centric interface.

    101 HelpDesk 3 alternatives

    Cost / License

    • Pay once
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Self-Hosted
    HelpDesk 3 screenshot 1
     

    • HelpDesk 3 is the most popular Mac, iPhone, Linux & iPad alternative to Trellis Desk.

    • HelpDesk 3 is Paid and ProprietaryTrellis Desk is Free and Open Source
  7. Atera icon

    Atera

     43 likes
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    Atera’s all-in-one platform provides IT professionals with various integrated solutions that help them get access, visibility, and control over daily IT work.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    Atera screenshot 1
     
  9. Saufter.io icon

    Saufter.io

     4 likes
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    Saufter is a Customer engagement platform that automatically studies your user behavior and their journey stages to make campaign related recommendations. You receive fully drafted marketing emails in your inbox and you simply have to approve for the campaign to go live.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
    One view of all tickets
     
  10. openITCOCKPIT icon

    openITCOCKPIT

     11 likes
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    Easy to use configuration web interface for nagios and neamon. openITCOCKPIT is a perfomant monitoring system with support for distributed monitoring (Satellites), REST API, nice dashboards, maps, graphs and a modular concept for easy customization.

    55 openITCOCKPIT alternatives

    Cost / License

    • Freemium (Subscription)
    • Open Source

    Application type

    Platforms

    • Linux
    • Self-Hosted
    • Software as a Service (SaaS)
    Customizable dashboard
     
  11. Alloy Navigator icon

    Alloy Navigator

     4 likes
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    Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • Chrome OS
    • Self-Hosted
    Vibrant Knowledge
     
  13. JitBit Helpdesk icon

    JitBit Helpdesk

     33 likes
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    Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.

    Cost / License

    • Pay once or Subscription
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
    • Android
    • Android Tablet
    • iPad
    JitBit Helpdesk screenshot 1
     
  14. OTRS icon

    OTRS

     14 likes
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    OTRS is a leading cloud-based help desk and process automation solution. It is used by service teams to improve customer relationships, reduce costs, improve communication and streamline workflows.

    62 OTRS alternatives

    Cost / License

    • Pay once or Subscription
    • Proprietary

    Application types

    Platforms

    • Windows
    • Linux
    • Online
    OTRS screenshot 1
     
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