Text App is described as 'Smart AI workspace that centralizes all your customer messages, automates replies, and keeps support effortless and human' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Text App for a variety of platforms, including Web-based, Android, iPhone, iPad and SaaS apps. The best Text App alternative is Libredesk, which is both free and Open Source. Other great apps like Text App are Zendesk, FreeScout, HubSpot and Dolibarr.
Unified platform offering email, SMS, automation, transactional messages, integrations with CMS, e-commerce, social and chat tools, robust API, competitive email-based pricing, free and scalable plans, and multi-channel audience engagement management.
Self-hosted support platform offering multi-inbox management, smart automation, AI-assisted responses, granular permissions, macros, BI tools integration, SLAs, and command bar functionality.
Libredesk is the most popular Self-Hosted alternative to Text App.
Libredesk is the most popular Open Source & free alternative to Text App.
Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.
Zendesk is the most popular Web-based, Android, iPhone, iPad & Android Tablet alternative to Text App.
Zendesk is the most popular commercial alternative to Text App.
Free open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.
FreeScout is the most popular Mac & Linux alternative to Text App.
HubSpot centralizes tools for marketing automation, sales, service, and operations. Features include free CRM, AI content, and a drag-and-drop site builder, offering a comprehensive business solution that unifies customer data across teams and integrates with external apps.
Dolibarr ERP & CRM is a modern and easy to use open-source web software package to manage your business (customers, invoices, orders, products, stocks, agenda, e-mailings, shipments...).
Dolibarr is the most popular Windows alternative to Text App.
Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.
tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.
HelpDesk is an easy-to-use ticketing system for managing your communication with customers. Convert your messages into tickets and save time.
HelpDesk by LiveChat is the most popular SaaS alternative to Text App.
Unified platform offering email, SMS, automation, transactional messages, integrations with CMS, e-commerce, social and chat tools, robust API, competitive email-based pricing, free and scalable plans, and multi-channel audience engagement management.
Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place.
Platform offering live chat and AI chatbot services for ecommerce; manages customer inquiries, supports multiple languages, provides analytics, and scales operations affordably with automated Flows handling tasks like lead conversion and abandoned cart recovery.
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