Text Alternatives

Apps similar to Text include Deskhero. It's paid, but Libredesk and Dolibarr are free. Other options are Zendesk, FreeScout, HubSpot and Freshdesk. You're spoiled for choice with Help Desk Platforms like Text: we list more than 50 alternatives for the web, Android, iPhone, iPad and Windows.

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Alternatives
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Alternatives list

  1. Fernand icon
     3 likes

    Fernand is the best customer support software for SaaS businesses. Blazingly fast. Keyboard shortcuts for everything. Designed to be calm.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  2. LimeJourney icon
     2 likes

    Efficiently engage customers using LimeJourney, a platform for targeted audience segmentation, personalized messaging, and AI-driven insights. Developers and marketers can design and optimize customer journeys, ensure on-brand communication, and make data-driven decisions with intuitive tools.

    Cost / License

    • Freemium
    • Open Source

    Application type

    Platforms

    • Online
    • Self-Hosted
    • Software as a Service (SaaS)
    • Docker
    Good alternative?
     
  3. LiveAgent icon
     56 likes

    Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widget. Create knowledge bases easily.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • PHP
    Good alternative?
     
  4. LiveChat icon
     21 likes

    SaaS live chat and help desk solution automates ecommerce visitor conversion, streamlines support with AI chatbots and agent tools, unifies customer interactions, monitors campaigns, provides analytics, integrates with 200+ apps, and delivers weekly insights.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • iPad
    Good alternative?
     
  5. UseResponse icon
     132 likes

    UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Self-Hosted
    Good alternative?
     
  6. ProProfs Chat icon
     43 likes

    Facilitates instant support, personalized shopping with targeted offers. Proactively engages visitors, integrates with major tools, monitors performance, and reduces call expenses.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Android
    • iPhone
    • iPad
    • Android Tablet
    Good alternative?
     
  7. Customer.io icon
     14 likes

    Automate multi-channel messaging via email, SMS, push notifications, and webhooks with real-time behavioral data, advanced segmentation, workflow automation, analytics, A/B testing, API integration, and web-based logic design for tailored customer communication and retention.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    Good alternative?
     
  8. Olark icon
     14 likes

    Olark comes with a wide range of features to help you customize and manage your live chat experience. Scroll down to see why Olark is super simple yet jam packed with customization, reporting and engagement functionality.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  9. Tiledesk icon
     12 likes

    Open source live chat and AI chatbot platform featuring real-time multi-channel communication for web, Android, iOS, and WhatsApp, customizable widgets, automated chatbot-human handover, analytics, knowledge base integration, and GDPR compliance for complete customer support.

    Cost / License

    • Freemium
    • Open Source

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Self-Hosted
    • Software as a Service (SaaS)
    • Wordpress
    Good alternative?
     
  10. CRMlytics icon
     2 likes

    CRMlytics for WooCommerce pulls it out and turns it into something simple: who's checking out, who deserves a nudge, and roughly when each customer will likely order again.

    Cost / License

    Application type

    Platforms

    • Wordpress
    • WooCommerce
    Good alternative?
     
  11. Chatra icon
     8 likes

    Live chat software capturing complete chat history—including unsent messages—and supporting group conversations, reply editing, agent typing insights, proactive triggers, intelligent chat routing, multi-device access, and encrypted chats across unlimited sites.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • US flagUnited States
    Chatra screenshot 1
    Good alternative?
     
  12. Drift.com icon
     21 likes

    Drift is the Conversational Marketing platform that combines chat, email, video, and automation to remove the friction from business buying. With Drift, you can start conversations with future customers now, on their terms – not days later.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Google Chrome
    • Slack
    Good alternative?
     
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