Text App Alternatives

Text App is described as 'Smart AI workspace that centralizes all your customer messages, automates replies, and keeps support effortless and human' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Text App for a variety of platforms, including Web-based, Android, iPhone, iPad and SaaS apps. The best Text App alternative is Libredesk, which is both free and Open Source. Other great apps like Text App are Zendesk, FreeScout, HubSpot and Dolibarr.

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Alternatives list

  1. ProProfs Chat icon
     43 likes
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    Facilitates instant support, personalized shopping with targeted offers. Proactively engages visitors, integrates with major tools, monitors performance, and reduces call expenses.

    Cost / License

    • Freemium (Pay once)
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Android
    • iPhone
    • iPad
    • Android Tablet
     
  2. Smartsupp icon
     60 likes
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    Combines live chat, chatbots, and video recordings, enabling online stores to monitor visitor behavior, automate support, collect leads, and proactively engage customers with real-time data, multi-channel unified inbox, GDPR compliance, and mobile access for flexible service.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Windows Phone
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)
     
  3. ChatBot icon
     2 likes
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    ChatBot offers a coding-free solution for building intelligent conversational bots, integrating with messaging apps like Messenger and Slack. With powerful features such as AI Assist resolving up to 80% of inquiries, real-time analytics, and eCommerce automation, it improves customer service efficiency 24/7.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Software as a Service (SaaS)
     
  4. Customer.io icon
     14 likes
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    Automate multi-channel messaging via email, SMS, push notifications, and webhooks with real-time behavioral data, advanced segmentation, workflow automation, analytics, A/B testing, API integration, and web-based logic design for tailored customer communication and retention.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
     
  5. LimeJourney icon
     1 like
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    Efficiently engage customers using LimeJourney, a platform for targeted audience segmentation, personalized messaging, and AI-driven insights. Developers and marketers can design and optimize customer journeys, ensure on-brand communication, and make data-driven decisions with intuitive tools.

    64 LimeJourney alternatives

    Cost / License

    • Freemium (Subscription)
    • Open Source

    Application type

    Platforms

    • Online
    • Self-Hosted
    • Software as a Service (SaaS)
    • Docker
     
  6. Audienceful icon
     16 likes
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    Audienceful is email marketing re-invented for the 2020s. Lightweight, collaborative, and setup with modern best practices by default.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Online
    • Notion
    • Software as a Service (SaaS)
     
  7. Tiledesk icon
     12 likes
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    Open source live chat and AI chatbot platform featuring real-time multi-channel communication for web, Android, iOS, and WhatsApp, customizable widgets, automated chatbot-human handover, analytics, knowledge base integration, and GDPR compliance for complete customer support.

    Cost / License

    • Freemium (Subscription)
    • Open Source

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Self-Hosted
    • Software as a Service (SaaS)
    • Wordpress
     
  8. Apptivo icon
     Like
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    Unleash the potential of comprehensive software suite for enterprise management to boost your business efficiency and growth.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • iPhone
    • iPad
    • Android
    • Android Tablet
    • Online
    • Software as a Service (SaaS)
    • Windows
     
  9. Olark icon
     14 likes
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    Olark comes with a wide range of features to help you customize and manage your live chat experience. Scroll down to see why Olark is super simple yet jam packed with customization, reporting and engagement functionality.

    135 Olark alternatives

    Cost / License

    • Pay once
    • Proprietary

    Application type

    Platforms

    • Online
     
  10. Chatra icon
     8 likes
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    Live chat software capturing complete chat history—including unsent messages—and supporting group conversations, reply editing, agent typing insights, proactive triggers, intelligent chat routing, multi-device access, and encrypted chats across unlimited sites.

    Cost / License

    • Freemium (Pay once)
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
  11. JustReply icon
     Like
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    JustReply is your dedicated ally in customer support, simplifying interactions and enhancing user experiences. It's more than just a software; it's a seamless support ecosystem. With features like efficient ticket management, instant live chat, and personalized...

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Slack
    • Software as a Service (SaaS)
     
  12. Drift.com icon
     21 likes
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    Drift is the Conversational Marketing platform that combines chat, email, video, and automation to remove the friction from business buying. With Drift, you can start conversations with future customers now, on their terms – not days later.

    130 Drift.com alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Google Chrome
    • Slack
     
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