Scopedesk AlternativesHelp Desk Platforms and other similar apps like Scopedesk

Scopedesk is described as 'Role based, web-native, best of class Help Desk Software-as-a-Service (SaaS) application that takes full advantage of the web to deliver customer service software to a browser without dedicated IT resources' and is a Help Desk platform in the business & commerce category. There are more than 10 alternatives to Scopedesk, not only websites but also apps for a variety of platforms, including Windows, Linux, Mac and Self-Hosted apps. The best Scopedesk alternative is Freshdesk, which is free. Other great sites and apps similar to Scopedesk are Tender Support, Solarwinds Web Help Desk, Deskpro and ProProfs Help Desk.

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Alternatives list

  1. Freshdesk icon

    Freshdesk

     124 likes
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    Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.

    68 Freshdesk alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace
    Freshdesk screenshot 1
     

    • Freshdesk is the most popular Web-based, Windows, Android & Mac alternative to Scopedesk.

    • Freshdesk is the most popular free alternative to Scopedesk.

    • Freshdesk is Freemium and ProprietaryScopedesk is Paid and Proprietary
    • Freshdesk is CustomizableScopedesk is not according to our users
  2. Tender Support icon

    Tender Support

     11 likes
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    Tender Support is a customer support software that centralizes customer care functions. It includes help desk functionality, community forums, a knowledge base, and email support. It functions like an email system, allowing you to receive notifications, reply on the move, and...

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Online
    Tender Support screenshot 1
     

    • Tender Support is the most popular commercial alternative to Scopedesk.

    • Tender Support is Paid and ProprietaryScopedesk is also Paid and Proprietary
  4. Solarwinds Web Help Desk icon

    Solarwinds Web Help Desk

     19 likes
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    SolarWinds Web Help Desk is a web-based platform for help desk ticketing and IT asset management. It offers a user-friendly interface for managing service tickets, automating help desk tasks, and can be adapted for small and large organizations, as well as Managed Service...

    Cost / License

    • Pay once
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • iPhone
    • Google Chrome
    • Safari
    • iPad
    Solarwinds Web Help Desk screenshot 1
     
  5. Ad
    Screenshot
    Freshdesk icon
    Freshdesk

    Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.

    https://www.freshworks.com
    Learn More
  6. Deskpro icon

    Deskpro

     17 likes
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    Deskpro creates helpdesk software that provides exceptional support experiences for businesses across the globe, with the freedom to host your helpdesk in the Cloud or On-Premise.

    Cost / License

    • Pay once
    • Proprietary

    Application types

    Platforms

    • Online
    • Self-Hosted
    • Software as a Service (SaaS)
    Deskpro's Help Centre and Knowledge Base
     

    • Deskpro is the most popular SaaS & Self-Hosted alternative to Scopedesk.

    • Deskpro is Paid and ProprietaryScopedesk is also Paid and Proprietary
  7. ProProfs Help Desk icon

    ProProfs Help Desk

     82 likes
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    ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.

    177 ProProfs Help Desk alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    ProProfs Help Desk screenshot 1
     
  8. VisionProject icon

    VisionProject

     19 likes
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    Web based software for project management, issue tracking, collaboration, team calendar, kanban board and more... It is a powerful platform especially suitable for application development or product development organizations.

    Cost / License

    • Pay once
    • Proprietary

    Application types

    Platforms

    • Online
    Kanban/task board with drag and drop
     
  10. InvGate Service Desk icon

    InvGate Service Desk

     45 likes
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    InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Online
    • Software as a Service (SaaS)
    InvGate Service Desk screenshot 1
     
  11. SupportBee icon

    SupportBee

     96 likes
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    The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add everyone in your team to your helpdesk.

    137 SupportBee alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    SupportBee screenshot 1
     
  12. DeskXpand icon

    DeskXpand

     1 like
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    DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Helpdesk Management Software
     
  13. Vivantio icon

    Vivantio

     9 likes
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    The Vivantio Platform is a comprehensive IT service management solution chosen by enterprises for its flexibility, reliability and configuration and integration capabilities.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Online
    • Self-Hosted
    Vivantio screenshot 1
     
  14. TeamSupport.com icon

    TeamSupport.com

     27 likes
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    Our online help desk is so much more than “just another ticketing system.”

    Most support software only supports one-to-one communications with your customers and you lose visibility at the customer level. TeamSupport gives you visibility of the entire customer so you can be proac.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Dashboard
     
  15. HappyFox icon

    HappyFox

     16 likes
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    HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Online
    • Windows Mobile
    • Android
    • iPhone
    HappyFox Ticket Support System
     
12 of 17 Scopedesk alternatives