Free ((OTRS)) Community Edition Alternatives

    The best free alternative to ((OTRS)) Community Edition is osTicket, which is both free and Open Source. If that doesn't suit you, our users have ranked more than 50 alternatives to ((OTRS)) Community Edition and many of them is free so hopefully you can find a suitable replacement. Other interesting free alternatives to ((OTRS)) Community Edition are Freshdesk (Freemium), Zammad (Free, Open Source), Corteza Service Cloud (Free, Open Source) and GLPI (Free Personal, Open Source).

    This page was last updated May 5, 2021

    Platforms

    • Online
    • Windows
    • Linux
    • Self-Hosted
    • Android
    • iPhone
    • Mac
    • iPad
    • Software as a Service (SaaS)
    • Android Tablet
    • Chrome OS
    • Windows Phone
    • Windows Mobile
    • PHP
    • Blackberry
    • MySQL Community Edition
    • PlayBook
    • Microsoft SQL Server Express
    • Safari
    • Google Chrome

    Features

    • Ticketing
    • Customer service
    • Knowledge base
    • Helpdesk ticketing
    • Live Chat
    • CRM
    • Customer Feedback
    • Software as a Service
    • Task Management
    • Multiple languages
    • Incident management
    • Customizable
    • SLA
    • Web-Based
    • Team Collaboration
    • Responsive design
    • Live Support Chat
    • Asset Management
    • IT Asset Management
    • Knowledge Management

    License

    × Clear
    • Free
    • Open Source
    • Paid
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    Showing 10 of 25 alternatives