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((OTRS)) Community Edition

((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer...

  • Mac
  • Linux
  • Online
  • Self-Hosted
  • Perl

((OTRS)) Community Edition Screenshots

OTRS - Dashboard
OTRS - Stats
OTRS - Customer Portal including FAQs & Customer Chat via Audio and Video
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((OTRS)) Community Edition Features

((OTRS)) Community Edition information

  • Developed byOTRS AG
  • LicensingOpen Source (GPL-3.0) and Free Personal product.
  • PricingOne time purchase (perpetual license)
  • Written in
  • Alternatives87 alternatives listed

Supported Languages

  • English

GitHub repository

  •  825 Stars
  •  521 Forks
  •  0 Open Issues
  •   Updated
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Our users have written 0 comments and reviews about ((OTRS)) Community Edition, and it has gotten 37 likes

((OTRS)) Community Edition was added to AlternativeTo by lex.robin0 on and this page was last updated .

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Said about ((OTRS)) Community Edition as an alternative


Access control. Easy to use.

Positive comment ago
as an alternative to  


  • support-ticket-software
  • service-desk
  • Help Desk
  • Task Management
  • Customer Support
  • ticketing-system
  • it-helpdesk
  • support-ticket-system

((OTRS)) Community Edition platform details


Fedora Core / RHEL / CentOS / openSUSE / SLES packages available. Source code also available.

Recent user activities on ((OTRS)) Community Edition