((OTRS)) Community Edition
((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer...
- Free Personal • Open Source
- Help Desk App
- Customer Support Tool
- Task Management Tool
- Mac
- Linux
- Online
- Self-Hosted
- Perl
What is ((OTRS)) Community Edition?
((OTRS)) Community Edition is the open source version of the fully-managed OTRS service management suite, a leading cloud-based ticketing and process automation solution for service management teams that makes communication with customers easier, cheaper and more transparent.
Free of license costs and with an open flexible architecture, ((OTRS)) Community Edition makes it possible for service organizations to build a customized and powerful service management solution that results in high-quality service at minimal operational cost. Since Version 5, ((OTRS)) Community Edition has incorporated a responsive design so that it is easy-to-use on any mobile device. A new chat feature, including webRTC based audio and video chat, appointment calendar for improved team collaboration and resource planning plus fully encrypted messaging are also included.
Download ((OTRS)) Community Edition today, or contact us to discuss fully-managed options of the most up-to-date version of OTRS.
From https://community.otrs.com :With the release of OTRS 8 at the end of March 2020, ((OTRS)) Community Edition 6 reached its end of support and maintenance. As of January 1, 2021, ((OTRS)) Community Edition 6 will not receive any further security updates.
((OTRS)) Community Edition Screenshots
((OTRS)) Community Edition Features
((OTRS)) Community Edition information
- Developed byOTRS AG
- LicensingOpen Source (GPL-3.0) and Free Personal product.
- PricingOne time purchase (perpetual license)
- Written in
- Alternatives87 alternatives listed
Supported Languages
- English
GitHub repository
- 825 Stars
- 521 Forks
- 0 Open Issues
- Updated
Said about ((OTRS)) Community Edition as an alternative
Access control. Easy to use.
Tags
- support-ticket-software
- service-desk
- Help Desk
- Task Management
- Customer Support
- ticketing-system
- it-helpdesk
- support-ticket-system
Recent user activities on ((OTRS)) Community Edition
dynnammo thinks FreeScout is an alternative to ((OTRS)) Community Edition
beamscrupper_0w added ((OTRS)) Community Edition as alternative(s) to Sidekick Studio- freescout thinks FreeScout is an alternative to ((OTRS)) Community Edition
Comments and Reviews Post a comment/review