My Customer Cloud Alternatives

My Customer Cloud is described as 'Provides a live chat solution complete with API, allowing you to completely customize your chat service or build your own scalable, reliable real-time chat apps. Our flexible chat platform is based upon the XMPP standard and seamlessly integrates a variety of' and is an website in the business & commerce category. There are more than 50 alternatives to My Customer Cloud, not only websites but also apps for a variety of platforms, including Android, iPhone, Windows and Mac apps. The best My Customer Cloud alternative is Chatwoot, which is both free and Open Source. Other great sites and apps similar to My Customer Cloud are tawk.to, ProProfs Chat, Intercom and Mibew.

My Customer Cloud alternatives are mainly Help Desk Platforms but may also be CRM Systems or Email Marketing Services. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of My Customer Cloud.

My Customer Cloud

Paid • Proprietary
CRM System

My Customer Cloud provides a live chat solution complete with API, allowing you to completely customize your chat service...

More about My Customer Cloud

My Customer Cloud alternatives page was last updated

Chatwoot
Is this is a good alternative?
Yes
No
Freemium • Open Source
Help Desk Platform
CRM System
Self-Hosted
Software as a Service (SaaS)
Cloudron
202 Chatwoot alternatives
Open source alternative to Intercom, Zendesk, Drift.com, Crisp, etc.
- - Chatwoot is the most popular SaaS & Self-Hosted alternative to My Customer Cloud.
- - Chatwoot is the most popular Open Source & free alternative to My Customer Cloud.
Suggest and vote on features
Chatwoot Features
Whatsapp integration
Live Support Chat
Telegram integration
Agent dashboard
Facebook Messenger integration
Chat widget
Customer service
tawk.to
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Help Desk Platform
Mac
Windows
Linux
Online
Android
iPhone
Chrome OS
Internet Explorer
Google Chrome
Safari
Wordpress
171 tawk.to alternatives
tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.
- - tawk.to is the most popular Web-based, Windows, Android, Mac, iPhone & Linux alternative to My Customer Cloud.
Suggest and vote on features
tawk.to Features
Triggers
Helpdesk Ticketing
Chat history
Customer service
Online chat
Live Support Chat
Live chat for websites
Visitor tracking
Add a screenshot
ProProfs Chat
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Mac
Windows
Linux
Android
iPhone
Windows Phone
iPad
96 ProProfs Chat alternatives
ProProfs Chat is an online live chat software that allows businesses to offer instant support to their customers and engage with their website visitors. Armed with ProProfs Chat your support team can resolve issues faster, provide quick answers to queries about your products...
- - ProProfs Chat is the most popular iPad alternative to My Customer Cloud.
Suggest and vote on features
ProProfs Chat Features
Proactive chat
Canned responses
Visitor tracking
Real-time visitor monitoring
Statistics and Reports
Integration with CRMs
Live Support Chat
Live chat for websites
Intercom
Is this is a good alternative?
Yes
No
Paid • Proprietary
Help Desk Platform
Email Marketing Service
CRM System
Online
Android
iPhone
237 Intercom alternatives
Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.
- - Intercom is the most popular commercial alternative to My Customer Cloud.
Suggest and vote on features
Intercom Features
1. Customer SegmentationIntercom allows you to divide your customers into segments, so you can determine and work with your target audience.
Cloud-Based CRM
Live chat for websites
Chat Bot
Canned responses
Social media integration
Helpdesk Ticketing
Knowledge base
Onboarding
User Profiles
Knowledge Base structuring
Mibew
Is this is a good alternative?
Yes
No
Free • Open Source
Mac
Windows
Linux
Online
Self-Hosted
75 Mibew alternatives
Mibew Messenger (also known as Open Web Messenger) is an open-source live support application written in PHP and MySQL. It enables one-on-one chat assistance in real-time directly from your website.
Suggest and vote on features
Mibew Features
1. Website MonitoringMibew can detect and resolve website performance issues proactively.
Telegram Bot
Chat Bot
Whatsapp integration
Bots
Live Support Chat
Zendesk Chat
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Online
Android
iPhone
Android Tablet
iPad
165 Zendesk Chat alternatives
Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place.
- - Zendesk Chat is the most popular Android Tablet alternative to My Customer Cloud.
Suggest and vote on features
Zendesk Chat Features
Live Support Chat
Trackaview
Is this is a good alternative?
Yes
No
Paid • Proprietary
Mac
Windows
Linux
Online
71 Trackaview alternatives
Trackaview is a PHP web script that lets you monitor and communicate with your website visitors in real time. Pinpoint what your website visitors do and when they do it. Trackaview installs on your own server so there are absolutely no recurring fees.
Trackaview has no features, suggest some!
Userlike
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Instant Messenger
Online
Software as a Service (SaaS)
132 Userlike alternatives
Userlike is free live chat and customer messaging software for web and messaging support. Connect with your customers on your website, Facebook Messenger, WhatsApp, Telegram and SMS.
Suggest and vote on features
Userlike Features
1. Real time collaborationMultiple users can work together in Userlike simultaneously.
Chat Bot
Real-time analytics
Support for Multiple Users
Whatsapp integration
Live Broadcasting
SMS Messaging
Customer service
Chaskiq
Is this is a good alternative?
Yes
No
Free • Open Source
Self-Hosted
190 Chaskiq alternatives
Chaskiq is a 100% open source conversational marketing platform build as an alternative for Intercom, Drift, and others, currently under active development.
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Chaskiq Features
Help Center
Agent's conversation routing
Product tours
Integrated Bulk Emailing
Triggerable conversational bots
Chat Bot
Smartsupp
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Customer Feedback Manager
Online
Android
iPhone
Windows Phone
iPad
Self-Hosted
Software as a Service (SaaS)
116 Smartsupp alternatives
Smartsupp is your online shopping assistant. It combines live chat, chatbots & video recordings to save your time and help you turn visitors into customers.
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Smartsupp Features
1. User Session RecordingSmartsupp can record user sessions to gain a real understanding of how users interact with a website.
2. Marketing AutomationSmartsupp can automate marketing campaigns and activities throughout the customer journey by automatic workflows.
Visitor recording
Canned responses
Customizable
Chat Bot
Simple installation
Statistics and Reports
Facebook integration
Automatic messages
Live Support Chat
Customer service
LiveAgent
Is this is a good alternative?
Yes
No
Paid • Proprietary
Help Desk Platform
CRM System
Online
Android
iPhone
Android Tablet
iPad
PHP
196 LiveAgent alternatives
LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms. Simple, yet powerful interface: Answer mails, chats, phone calls, Facebook posts and private messages and...
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LiveAgent Features
1. GamificationLiveAgent makes use of game-design elements such as point scoring, competition, achievements, etc.
2. VoiP CallsLiveAgent allows you to make voice calls over Internet using the Voice over Internet Protocol (VoIP).
Beat maker
Knowledge base
Call recording
Customer service
Helpdesk Ticketing
Ticketing
Live Support Chat
Integrated Chat
Firechat by Firebase
Is this is a good alternative?
Yes
No
Free • Open Source
Linux
Online
5 Firechat by Firebase alternatives
Firechat is a simple, extensible chat widget powered by Firebase .
Suggest and vote on features
Firechat by Firebase Features
Chat widget
Add a screenshot