Self-Hosted LiveChat Alternatives

LiveChat is not available as a self-hosted solution but there are plenty of alternatives for power users and business that want to host a solution on-premise. The best Self-Hosted alternative is FreeScout, which is both free and Open Source. If that doesn't suit you, our users have ranked more than 100 alternatives to LiveChat and many of them are available as a self-hosted solution so hopefully you can find a suitable replacement. Other interesting Self-Hosted alternatives to LiveChat are Chatwoot, HelpDesk 3, Smartsupp and Mibew.

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Alternatives list

  1. FreeScout icon

    FreeScout

     39 likes
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    Free open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.

    101 FreeScout alternatives

    Cost / License

    • Freemium (Pay once)
    • Open Source

    Application type

    Platforms

    • Mac
    • Linux
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • MySQL Community Edition
    • Self-Hosted
    • MariaDB
    • Laravel
    • PHP
    • Cloudron
    FreeScout screenshot 1
     

    • FreeScout is the most popular Mac, Linux & Self-Hosted alternative to LiveChat.

    • FreeScout is the most popular Open Source & free alternative to LiveChat.

    • FreeScout is Freemium and Open SourceLiveChat is Paid and Proprietary
    • FreeScout is Privacy focusedLiveChat is not according to our users
  4. HelpDesk 3 icon

    HelpDesk 3

     3 likes
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    Provides integrated live chat and SMS services alongside a sophisticated support ticket system supporting email, SQL IMAP, cron jobs, and unlimited operators. Features mobile optimization, client dashboards, customization options like CMS, billing alternatives, and a responsive, user-centric interface.

    Cost / License

    • Pay once
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Self-Hosted
    HelpDesk 3 screenshot 1
     
  5. Ad
    Screenshot
    Smartsupp icon
    Smartsupp

    Combines live chat, chatbots, and video recordings, enabling online stores to monitor visitor behavior, automate support, collect leads, and proactively engage customers with real-time data, multi-channel unified inbox, GDPR comp...

    https://www.smartsupp.com
    Learn More
  6. Smartsupp icon

    Smartsupp

     60 likes
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    Combines live chat, chatbots, and video recordings, enabling online stores to monitor visitor behavior, automate support, collect leads, and proactively engage customers with real-time data, multi-channel unified inbox, GDPR compliance, and mobile access for flexible service.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Windows Phone
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)
    Respond form your warehouse or on the go with our mobile app
     
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    3
    Comments about Smartsupp as an Alternative to LiveChat
    patrik chalupa
    Positive
    0

    similar solution with better pricing

    OliviaNagyov
    Positive
    0

    Same capability but cheaper

    SebastianPotcher
    Positive
    0

    Both product have similar feature and pricing

    LiveChat Icon
    Smartsupp icon
    • Smartsupp is Freemium and ProprietaryLiveChat is Paid and Proprietary
  7. Mibew icon

    Mibew

     26 likes
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    Mibew Messenger (also known as Open Web Messenger) is an open-source live support application written in PHP and MySQL. It enables one-on-one chat assistance in real-time directly from your website.

    Cost / License

    • Free
    • Open Source

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Self-Hosted
    Look and feels of the chat
     
  8. Helpy.io icon

    Helpy.io

     10 likes
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    Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.

    Cost / License

    • Freemium (Subscription)
    • Open Source

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • iPhone
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)
    Helpy.io screenshot 1
     
  10. Chaskiq icon

    Chaskiq

     7 likes
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    Chaskiq is a 100% open source conversational marketing platform build as an alternative for Intercom, Drift, and others, currently under active development.

    Cost / License

    • Free
    • Open Source

    Platforms

    • Self-Hosted
    Conversational bot
     
  11. ISL Pronto icon

    ISL Pronto

     9 likes
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    ISL Pronto is a live chat software for online customer service and web support. Quickly embedded on your website, ISL Pronto will create an on-demand link with your visitors. Your website visitors will simply click the Live Chat button to instantly get in contact with your...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Self-Hosted
    ISL Pronto website
     
  12. zipp.chat icon

    zipp.chat

     4 likes
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    Zipp.Chat is an all-in-one live chat tool that helps businesses provide exceptional customer service and drive growth. With its user-friendly interface, live chat, video chat, screensharing, and group chat functionality etc.

    Cost / License

    • Pay once or Subscription
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • iPad
    • Self-Hosted
    zipp.chat screenshot 1
     
  13. Live Helper Chat icon

    Live Helper Chat

     9 likes
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    Live Helper Chat - live support for your website. Featuring web and desktop clients. Compatible Windows, Linux, Mac. XMPP notifications support including GTalk, Android, IPhone and other generic XMPP providers/apps. Enables interactive live chat for customers support.

    20 Live Helper Chat alternatives

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Self-Hosted
    Live Helper Chat screenshot 1
     
  14. Screets icon

    Screets

     2 likes
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    Screets is self hosted Live Chat!.

    Cost / License

    • Pay once
    • Proprietary

    Platforms

    • Online
    • Self-Hosted
    • PHP
    • Wordpress
    Screets screenshot 1
     
  15. AzureDesk icon

    AzureDesk

     1 like
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    Helpdesk software that can be used by companies to provide smooth delivery of customer support with 5$ per agent per month.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Chrome OS
    • Self-Hosted
    AzureDesk screenshot 1
     
12 of 23 LiveChat alternatives