Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.
United States
+3
Kayako Alternatives for Windows
There are many alternatives to Kayako for Windows if you are looking for a replacement. The best Windows alternative is osTicket, which is both free and Open Source. If that doesn't suit you, our users have ranked more than 100 alternatives to Kayako and loads of them are available for Windows so hopefully you can find a suitable replacement. Other interesting Windows alternatives to Kayako are Freshdesk, i-net HelpDesk, Text| and Tidio .
Alternatives list
122 osTicket alternatives
97 Freshdesk alternativesOffers automated ticket management, multichannel communication, SLA tracking, analytics, customizable workflows, self-service, collaboration tools, AI-driven automation with live translation, knowledge base, proactive insights, secure access, and customer feedback features.
Cost / License
- Freemium
- Proprietary
Application types
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Workspace
+8
Manage customer requests efficiently with intelligent ticket management. Automate ticket assignment and keep track of all open requests.
+4
68 Text| alternativesAI-driven service platform combining live chat, helpdesk ticketing, and automation. Supports web, mobile, Messenger, WhatsApp, and Shopify with easy setup, unified customer view, smart reply suggestions, fast onboarding, reporting, and performance analytics.
+4
Platform offering live chat and AI chatbot services for ecommerce; manages customer inquiries, supports multiple languages, provides analytics, and scales operations affordably with automated Flows handling tasks like lead conversion and abandoned cart recovery.
Cost / License
- Freemium
- Proprietary
Application types
Platforms
- Mac
- Windows
- Online
- Android
- iPhone
- Android Tablet
- iPad
- BigCommerce
- Shopify
- Software as a Service (SaaS)
- PrestaShop
- Wordpress
- Magento / Adobe Commerce
- WooCommerce
+9
260 LiveChat alternativesSaaS live chat and help desk solution automates ecommerce visitor conversion, streamlines support with AI chatbots and agent tools, unifies customer interactions, monitors campaigns, provides analytics, integrates with 200+ apps, and delivers weekly insights.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Mac
- Windows
- Online
- Android
- iPhone
- iPad
+3
Live chat software capturing complete chat history—including unsent messages—and supporting group conversations, reply editing, agent typing insights, proactive triggers, intelligent chat routing, multi-device access, and encrypted chats across unlimited sites.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Mac
- Windows
- Online
- Android
- iPhone
- Android Tablet
- iPad
+1
106 Solarwinds Web Help Desk alternativesSolarWinds Web Help Desk is a web-based platform for help desk ticketing and IT asset management. It offers a user-friendly interface for managing service tickets, automating help desk tasks, and can be adapted for small and large organizations, as well as Managed Service...
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Mac
- Windows
- Linux
- Online
- iPhone
- Google Chrome
- Safari
- iPad
106 HelpDesk 3 alternativesProvides integrated live chat and SMS services alongside a sophisticated support ticket system supporting email, SQL IMAP, cron jobs, and unlimited operators. Features mobile optimization, client dashboards, customization options like CMS, billing alternatives, and a responsive, user-centric interface.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Self-Hosted
+2
Comm100 Live Chat is a powerful and highly configurable customer support platform for websites and mobile apps, designed for speed, reliability, and security.
+3
Mibew Messenger (also known as Open Web Messenger) is an open-source live support application written in PHP and MySQL. It enables one-on-one chat assistance in real-time directly from your website.
Cost / License
- Free
- Open Source
Platforms
- Mac
- Windows
- Linux
- Online
- Self-Hosted
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