InvGate Service Desk is described as 'Web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to InvGate Service Desk for a variety of platforms, including Web-based, Windows, Android, iPhone and SaaS apps. The best InvGate Service Desk alternative is JIRA, which is free. Other great apps like InvGate Service Desk are Plane, Freshdesk, Zendesk and ServiceNow.
HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.
Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles.
For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk.
Simply add inline help tips to your website or webapp. Add a small button anywhere on the page that pops open a tooltip, a side pane or a dialog box containing essential information for your users. No coding skills required.
Automated helpdesk for startups and SMEs with a ticket-based system, extensive customizability, integrations with multiple platforms, frequent updates, analytics capabilities, and tools for efficient query management and improved customer retention.
If your business needs to log, track, manage, automate and escalate support issues, then please read on.
Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.
Scopedesk is a role based, web-native, best of class Help Desk Software-as-a-Service (SaaS) application that takes full advantage of the web to deliver customer service software to a browser without dedicated IT resources.
Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.
Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.
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