Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.
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InvGate Service Desk Alternatives
InvGate Service Desk is described as 'Web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to InvGate Service Desk for a variety of platforms, including Web-based, Windows, Android, iPhone and Self-Hosted apps. The best InvGate Service Desk alternative is JIRA, which is free. Other great apps like InvGate Service Desk are Plane, Freshdesk, Zendesk and Huly.
Alternatives list
Cost / License
- Free
- Proprietary
Platforms
- Online
- Android SDK
- JavaScript
- Software as a Service (SaaS)
- Custom iOS
- Wordpress
Help Desk Authority is comprehensive help desk software for small and medium sized businesses that allow help desk technicians to manage tickets and assets
Centralizes multichannel support into a single interface, automates ticket classification and responses with machine learning, integrates with CRM and eCommerce platforms, supports analytics, collaboration, shared inboxes, macros, SLAs, multi-language, and custom workflows.
DGlide is a configurable operations platform that unifies Field Service Management, CRM, Service Desk, Field Sales, and Process Management — kept future-proof by our Living Service Model that adapts as your business evolves.
Cost / License
- Paid
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
Knoon turns your business into an AI-powered workspace with action-taking agents, a built-in knowledge base, chat widgets, and Google Workspace/Microsoft Office tools. Ideal for automating support, sales, and workflows.
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IntraService will allow you to bring your customer support to the brand new level with minimal costs. The system is extremely easy to set up and use and is compatible with ITIL; it can be implemented in a single day as a SaaS model or as self-hosted solution.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Windows
- Android
- iPhone
- iPad
- Self-Hosted
- Microsoft SQL Server
- ASP.NET MVC
- Microsoft IIS
52 Peppermint Ticket Management alternativesAn open source ticket management & help desk solution. A freshdesk alternative.
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110 SmarterTrack Help Desk 7 alternativesSmarterTrack 7.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues. Businesses can manage employees and company communications at distributed locations around the world from...
Auralis AI is an AI-driven platform that enhances customer experience by automating support tasks with multilingual, 24/7 service and seamless CRM integration.
Bornevia is a simple team helpdesk software that brings all your customer service email, twitter, facebook, and live chat conversations in one place.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Online
- Android
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