InvGate Service Desk is described as 'Web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to InvGate Service Desk for a variety of platforms, including Web-based, Windows, Android, iPhone and Self-Hosted apps. The best InvGate Service Desk alternative is JIRA, which is free. Other great apps like InvGate Service Desk are Plane, Freshdesk, Zendesk and ServiceNow.