Alternatives to iET ITSM for all platforms with any license

Zendesk

Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software...

Commercial Web Android iPhone Blackberry iPad
Customer support Forums Knowledge base Software as a Service Add a feature

59 Like
InvGate Service Desk

InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge...

Commercial Mac Windows Linux Web Android ... iPhone Android Tablet iPad
Configurable Add a feature

67 Like
OTRS

OTRS is a leading cloud-based help desk and process automation solution. It is used by service teams to improve customer relationships, reduce costs, improve...

Commercial Windows Linux Web
CMDB and ProcessManagement Incident management Inventory management Web-Based ... Customer service First person view Helpdesk ticketing Service Level Management Workflow Automation Add a feature

15 Like
iTop

iTop stands for IT Operational Portal. iTop is an Open Source web application for the day to day operations of an IT environment. iTop was designed with the ITIL best...

Free Open Source Self-Hosted
Helpdesk ticketing Incident management Knowledge base Task Management Add a feature

7 Like
Trengo

One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

Commercial $ $ $ Web Android iPhone Software as a Service (SaaS)
Whatsapp integration Customer service Customer support Helpdesk ticketing ... Live Chat Multiple Account support Telegram Telegram Bot Twitter integration Voice Call Voice chat Add a feature

2 Like
ServiceNow

ServiceNow is a leading provider of cloud-based services that automate enterprise IT operations. Our service includes a suite of applications built on our proprietary...

Commercial Web Software as a Service (SaaS)
Helpdesk ticketing IT Asset Management Software as a Service Add a feature

4 Like
Helpy.io

Private cloud customer support software for organizations serious about data control.

Freemium $ $ $ Open Source Mac Windows Linux Web iPhone ... iPad Self-Hosted Software as a Service (SaaS)
Support for Bootstrap Customer support Forums Knowledge base ... Multiple languages Web-Based Add a feature

9 Like
AzureDesk

Helpdesk software that can be used by companies to provide smooth delivery of customer support with 5$ per agent per month.

Commercial Web Chrome OS Self-Hosted
Customer service Customer support Add a feature

1 Like
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Freshservice

Freshservice is an online ITIL service desk with a fresh twist. It puts a refreshing user experience on top of powerful ticketing and asset management capabilities, and...

Commercial $ $ $ Web Android iPhone Android Tablet iPad
Helpdesk ticketing Incident management IT Asset Management Add a feature

33 Like
Deskero

With an innovative user interface, studied to offer a completly streamlined experience, Deskero takes care of the clients in the most simple and straight forward way...

Commercial Web Android iPhone iPad
Customer Feedback CRM Customer service Customer support ... Customizable Social network Add a feature

16 Like