Get Satisfaction AlternativesTop Customer Feedback Managers and other similar apps like Get Satisfaction

Get Satisfaction is described as 'Community platform that helps companies create engaging customer experiences by fostering online conversations about their products and services at every stage of the lifecycle' and is a popular customer feedback manager in the business & commerce category. There are more than 100 alternatives to Get Satisfaction, not only websites but also apps for a variety of platforms, including SaaS, Android, iPhone and Windows apps. The best Get Satisfaction alternative is Discourse. It's not free, so if you're looking for a free alternative, you could try Discourse or Freshdesk. Other great sites and apps similar to Get Satisfaction are Zendesk, UserVoice, UseResponse and Typeform.

Copy a direct link to this comment to your clipboard
Get Satisfaction alternatives page was last updated

Alternatives list

  1. Discourse icon
     156 likes
    Copy a direct link to this comment to your clipboard

    Discourse is an open source discussion platform built for the next decade of the Internet. A modern forum, everything's been redesigned to be easy.

    68 Discourse alternatives

    Cost / License

    Application type

    Platforms

    • Online
    • Self-Hosted
    • Ruby
    • JavaScript
    • Cloudron
    • Docker
     
    • Discourse is the most popular Web-based & Self-Hosted alternative to Get Satisfaction.

    • Discourse is the most popular Open Source & free alternative to Get Satisfaction.

    • Discourse is Free Personal and Open SourceGet Satisfaction is Paid and Proprietary
  2. SurveyLab icon
     23 likes
    Copy a direct link to this comment to your clipboard

    Online platform for businesses to create branded, responsive surveys with multi-language support, advanced question types, configurable roles, real-time analytics, enhanced security, and flexible reporting, accessible on any device with collaboration tools.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
     
    |
    3
    36
    Comments about SurveyLab as an Alternative to Get Satisfaction
    Guest
    Positive
    1

    They have nice satisfaction trends.

    Review by a new / low-activity user.
    Guest
    Positive
    1

    MySurveyLab has a lot of useful features.

    Review by a new / low-activity user.
    Guest
    Negative
    0

    Syrveylab is a great tool, but it's a different type of software than GetSatisfaction. GetSatisfaction is Community Feedback Tool, while Syrveylab is a Syrvey tool

    Review by a new / low-activity user.
    Get Satisfaction Icon
    SurveyLab icon
    • Almost everyone thinks SurveyLab is a great Get Satisfaction alternative.

    • SurveyLab is the most popular Android, iPhone, iPad, SaaS & Android Tablet alternative to Get Satisfaction.

    • SurveyLab is the most popular commercial alternative to Get Satisfaction.

    • SurveyLab is Paid and ProprietaryGet Satisfaction is also Paid and Proprietary
    • SurveyLab is CustomizableGet Satisfaction is not according to our users
  3. Freshdesk icon
     124 likes
    Copy a direct link to this comment to your clipboard

    Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.

    79 Freshdesk alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace
     
    |
    2
    Comments about Freshdesk as an Alternative to Get Satisfaction
    Guest
    Negative
    0

    Freshdesk is a ticketing software. Getsatisfaction is for voting on ideas and bugs. Fresh desk cant do anything getsatisfaction can after reviewing their features list.

    Review by a new / low-activity user.
    Guest
    Negative
    0

    Freshdesk is a support tool, while GetSatisfaction is a Feedback System, it cannot be an alternative

    Review by a new / low-activity user.
    Get Satisfaction Icon
    Freshdesk icon
    • Freshdesk is the most popular Windows, Mac & Linux alternative to Get Satisfaction.

    • Freshdesk is Freemium and ProprietaryGet Satisfaction is Paid and Proprietary
    • Freshdesk is CustomizableGet Satisfaction is not according to our users
  4. Zendesk icon
     67 likes
    Copy a direct link to this comment to your clipboard

    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.

    264 Zendesk alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
    |
    1
    Comments about Zendesk as an Alternative to Get Satisfaction
    Guest
    Negative
    0

    Getsatisfaction is just for voting on ideas and bugs and has no helpdesk capability. Zendesk is just for helpdesk capability and has no ability to vote on ideas or bugs.

    Review by a new / low-activity user.
    Get Satisfaction Icon
    Zendesk icon
    • Zendesk is Paid and ProprietaryGet Satisfaction is also Paid and Proprietary
  5. UserVoice icon
     79 likes
    Copy a direct link to this comment to your clipboard

    Centralizes and transforms customer feedback into actionable insights, fostering continuous innovation with customizable roadmaps and efficient real-time tools, enhancing engagement and prioritizing impactful features for dynamic product evolution.

    202 UserVoice alternatives

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  6. UseResponse icon
     132 likes
    Copy a direct link to this comment to your clipboard

    UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.

    Cost / License

    • Pay once or Subscription
    • Proprietary

    Platforms

    • Online
    • Self-Hosted
     
    |
    1
    6
    Comments about UseResponse as an Alternative to Get Satisfaction
    Guest
    Positive
    0

    UseResponse has quite a similar functionality - the feedback is divided by Ideas, Questions and Problems. The backend functionality of the system is very powerful and customizable. This is probably the closest alternative to GetSatisfaction you can find!

    Review by a new / low-activity user.
    Get Satisfaction Icon
    UseResponse icon
    • Almost everyone thinks UseResponse is a great Get Satisfaction alternative.

    • UseResponse is Paid and ProprietaryGet Satisfaction is also Paid and Proprietary
    • UseResponse is CustomizableGet Satisfaction is not according to our users
  7. Typeform icon
     65 likes
    Copy a direct link to this comment to your clipboard

    Generates interactive forms, surveys, and quizzes featuring one-question-at-a-time sliding formats, logic jumps, 3,000+ adjustable templates, multimedia support, calculators, customizable end screens, structured segmentation, and website or email integration.

    282 Typeform alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Online
    • Intercom
    • MailChimp
    • Trello
    • Ortto
    • Slack
    • Salesforce
    • Google Sheets
    • HubSpot
     
  8. Vanilla Forum icon
     22 likes
    Copy a direct link to this comment to your clipboard

    Vanilla provides a standards-compliant, multi-lingual, theme-able and pluggablecommunity forum software that powers discussion forums on 800,000 sites.

    Cost / License

    Application type

    Platforms

    • Online
    • Self-Hosted
     
  9. Zoho Desk icon
     2 likes
    Copy a direct link to this comment to your clipboard

    Zoho Desk is a help desk software that helps businesses manage customer requests across multiple channels from a unified platform. It offers a multi-brand help center feature for businesses to establish unique self-service portals for each brand.

    86 Zoho Desk alternatives

    Cost / License

    • Pay once
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
  10. Fider icon
     19 likes
    Copy a direct link to this comment to your clipboard

    Fider is an open source, cross platform, lightning fast and free to use customer feedback platform for companies and products.

    54 Fider alternatives

    Cost / License

    Platforms

    • Windows
    • Linux
    • Online
    • Self-Hosted
    • Cloudron
     
  11. Copy a direct link to this comment to your clipboard

    Capture and streamline feedback from customers, teams, and stakeholders. Craft your product roadmap effortlessly in mere minutes!.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
     
12 of 167 Get Satisfaction alternatives