Engati Alternatives

Alternatives list

1. 

   

   JitBit Helpdesk

    33 likes

   Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.

   Cost / License

   • Paid
   • Proprietary

   Application type

   • Help Desk

   Origin

   • United States

   Platforms

   • Windows
   • Online
   • Android
   • Android Tablet
   • iPad

   • United States

   

   

   

   +1

   

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   Good alternative?Is JitBit Helpdesk a good alternative to Engati?

    
2. 

   

   SupportBee

    96 likes

   Turns email into shared tickets for assignment and follow-up. Teams use private comments, draft replies and labels, while customers can use a portal to create or track requests. Knowledge bases support self-service, while reports and an audit trail track activity.

   Cost / License

   • Paid
   • Proprietary

   Application type

   • Help Desk

   Origin

   • India

   Platforms

   • Online

   • India

   

   

   

   +1

   

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   Good alternative?Is SupportBee a good alternative to Engati?

    
4. 

   

   iTop by Combodo

    9 likes

   If you're looking for a reliable, flexible, and cost-effective way to manage your IT services easily, iTop is the comprehensive solution designed with your needs in mind.

   Cost / License

   • Freemium
   • Open Source (AGPL-3.0)

   Application typeApplication types

   • Help Desk
   • IT Service Management

   Origin

   • France
   • EU

   Platforms

   • Self-Hosted

   

   Good alternative?Is iTop by Combodo a good alternative to Engati?

    
5. Ad

   

   

   Freshdesk

   Offers automated ticket management, multichannel communication, SLA tracking, analytics, customizable workflows, self-service, collaboration tools, AI-driven automation with live translation, knowledge base, proactive insights, s...

   https://www.freshworks.com

   Learn More
6. 

   

   InvGate Service Desk

    45 likes

   InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.

   Cost / License

   • Paid
   • Proprietary

   Application typeApplication types

   • Help Desk
   • IT Service Management

   Origin

   • Argentina

   Platforms

   • Online
   • Software as a Service (SaaS)

   • Argentina

   

   

   

   +1

   

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   Good alternative?Is InvGate Service Desk a good alternative to Engati?

    
7. 

   

   Astuto

    2 likes

   Astuto is a free, open source, self-hosted customer feedback tool. It helps you collect, manage and prioritize feedback from your users. You can self-host your own instance or rely on a paid cloud subscription.

   Cost / License

   • Free
   • Open Source (AGPL-3.0)

   Application type

   • Customer Feedback Manager

   Origin

   • International

   Alerts

   • Discontinued

   Platforms

   • Self-Hosted
   • Docker

   • Global

   

   

   More about Astuto  

   

   Good alternative?Is Astuto a good alternative to Engati?

    
9. 

   

   UVdesk

    8 likes

   A cloud-based help desk software which is built to caters the need of the clients with its incredible functionality. It has been built to solve the customer’s queries and deliver them the best solution.

   Cost / License

   • Paid
   • Open Source (MIT)

   Application type

   • Help Desk

   Origin

   • India

   Platforms

   • Online

   • India

   

   

   

   +4

   

   More about UVdesk  

   

   Good alternative?Is UVdesk a good alternative to Engati?

    
10. 

    

    TeamWox

     27 likes

    TeamWox is a groupware system designed to optimize the business management. This is a web application including HRM, Task management, document workflow, CRM, Service Desk and IP PBX tools.

    254 TeamWox alternatives

    Cost / License

    • Paid
    • Proprietary

    Application typeApplication types

    • CRM
    • Team Collaboration

    Origin

    • Cyprus
    • EU

    Platforms

    • Windows
    • Online

    • Cyprus
    • EU

    

    

    

    +3

    

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    Good alternative?Is TeamWox a good alternative to Engati?

     
11. 

    

    Survicate

     36 likes

    Collect feedback at any point in the customer journey, use drag-and-drop survey creation, consolidate multi-source feedback, analyze results via AI and dashboards, automate recurring surveys with advanced targeting and partial response capture, and integrate with connected tools.

    265 Survicate alternatives

    Cost / License

    • Freemium
    • Proprietary

    Application type

    • Customer Feedback Manager

    Origin

    • Poland
    • EU

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad

    • Poland
    • EU

    

    

    

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    Good alternative?Is Survicate a good alternative to Engati?

     
12. 

    

    VisionProject

     19 likes

    Web based software for project management, issue tracking, collaboration, team calendar, kanban board and more... It is a powerful platform especially suitable for application development or product development organizations.

    Cost / License

    • Paid
    • Proprietary

    Application typeApplication types

    • Project Management
    • Team Collaboration

    Origin

    • Sweden
    • EU

    Platforms

    • Online

    • Sweden
    • EU

    

    

    

    +2

    

    More about VisionProject  

    

    Good alternative?Is VisionProject a good alternative to Engati?

     
13. 

    

    Reamaze

     28 likes

    Reamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email, SMS/MMS, FAQ, site monitoring, automatic messaging, CRM, and workflows.

    Cost / License

    • Paid
    • Proprietary

    Application typeApplication types

    • Help Desk
    • Customer Feedback Manager

    Origin

    • United States

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • iPad

    • United States

    

    

    

    +6

    

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    Good alternative?Is Reamaze a good alternative to Engati?

     
14. 

    

    Kayako

     18 likes

    Kayako is effortless customer service software that helps teams be more productive and build customer loyalty.

    Cost / License

    • Paid
    • Proprietary

    Application typeApplication types

    • Help Desk
    • CRM

    Origin

    • United Kingdom

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Blackberry
    • Android Tablet
    • Windows Phone
    • iPad

    • United Kingdom

    

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15. 

    

    Helpy.io

     9 likes

    Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.

    Cost / License

    • Freemium
    • Open Source (MIT)

    Application type

    • Help Desk

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • iPhone
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)

    

    

    

    +1

    

    More about Helpy.io  

    

    Good alternative?Is Helpy.io a good alternative to Engati?