Engati Alternatives

Engati is described as 'Is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website' and is an app in the ai tools & services category. There are more than 100 alternatives to Engati for a variety of platforms, including Web-based, iPhone, Android, iPad and Windows apps. The best Engati alternative is HubSpot, which is free. Other great apps like Engati are FreeScout, Freshdesk, osTicket and Zendesk.

Engati iconEngati
  2
  • Freemium • Proprietary
  • ...

Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and...

More about Engati
More about Engati
Engati alternatives page was last updated Jan 18, 2021
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  1. HappyFox icon

    HappyFox

     16 likes
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    HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.

    License model

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Windows Mobile
    • Android
    • iPhone
    HappyFox Ticket Support System

    HappyFox Features

    1.  Asset Management
    2.  Customer service
    3.  Knowledge Management
    4.  Email tracking
    5.  IT Asset Management

    HappyFox VS Engati

     
  2. Raiseaticket icon

    Raiseaticket

     3 likes
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    Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.

    License model

    • Free • Proprietary

    Application type

    Country of Origin

    • MT flagMalta
    • European Union flagEU

    Platforms

    • Software as a Service (SaaS)
    Raiseaticket screenshot 1

    Properties

    1.  Clean design

    Features

    1.  Email automation
    2.  Cloud based
    3.  Realtime Reports
    4.  Real-time dashboard
    5.  SLA
    6.  Helpdesk Ticketing
    7.  Remote Support

    Raiseaticket VS Engati

     
  4. Clientele ITSM icon

    Clientele ITSM

     6 likes
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    Today’s ITSM software should improve work processes and empower customers to be self-sufficient. That's exactly what Clientele ITSM has to offer. It's a customer centric software suite that enables you to continuously improve your service.

    License model

    Application types

    Platforms

    • Windows
    • Online
    • Self-Hosted
    See your open tickets at a glance with the improved preview pane in Clientele ITSM.

    Clientele ITSM Features

    1. Microsoft 365 Copilot icon  Compatible with Microsoft Office
    2.  On-premises software
    3. Microsoft Outlook icon  Outlook integration

    Clientele ITSM VS Engati

     
  5. Ad
    Screenshot
    Help Scout icon
    Help Scout

    Help Scout offers scalable customer support with a personalized email-like experience. Enjoy a clutter-free interface, excellent reporting, knowledge base, integrations, a robust API, and iPhone app support, allowing teams of all...

    https://www.helpscout.com
    Learn More
  6. Keeping.com icon

    Keeping.com

     3 likes
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    Keeping™ is a customer support tool that integrates with Gmail/Google Apps. It allows you and your team to manage customers support more efficiently directly from your current mailbox without having to use an external helpdesk.

    License model

    Application types

    Platforms

    • Online
    • Google Chrome
    Keeping.com screenshot 1

    Keeping.com Features

    1.  Real time collaboration
    2.  Customer service

    Keeping.com VS Engati

     
  7. Richpanel icon

    Richpanel

     2 likes
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    Richpanel is a Live Chat & Helpdesk tool specially designed for e-commerce stores with deep integrations to Shopify, Woocommerce & Magento.

    License model

    • Freemium • Proprietary

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    Richpanel screenshot 1

    Richpanel Features

    1.  Customer Segmentation
    2.  Helpdesk Ticketing
    3.  Customer service

    Richpanel VS Engati

     

  8. Helpdesk Pilot

     1 like
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    Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge base integration and SLA management.

    License model

    Application type

    Country of Origin

    • IN flagIndia

    Platforms

    • Online

    Helpdesk Pilot Features

    1.  Auto Responder
    2.  Web-Based
    3.  Customer management
    4.  Customer service
    5.  Knowledge base

    Helpdesk Pilot VS Engati

     
  10. HelpDocs icon

    HelpDocs

     2 likes
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    Create an authoritative knowledge base to guide your users when they're stuck, reduce support load for your team, and provide a better experience.

    License model

    Country of Origin

    • GB flagUnited Kingdom

    Platforms

    • Google Chrome
    • Software as a Service (SaaS)
    HelpDocs screenshot 1

    HelpDocs Features

    1.  Help Center
    2.  Customer service
    3.  Knowledge base

    HelpDocs VS Engati

     
  11. Bpm'online service icon

    Bpm'online service

     1 like
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    Bpm'online service is a cloud application with out-of-the-box processes for full-cycle service management

    License model

    Application types

    Platforms

    • Online
    Bpm'online service screenshot 1

    Bpm'online service Features

    1.  Servicedesk
    2.  Customer service
    3.  Helpdesk Ticketing

    Bpm'online service VS Engati

     
  12. Sirportly icon

    Sirportly

     7 likes
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    Sirportly is a feature-rich customer service / help desk application available as an online cloud service or downloadable web application. Features include email integration, knowledge bases, SLAs, flexible reporting, and a powerful API.

    License model

    Country of Origin

    • GB flagUnited Kingdom

    Platforms

    • Linux
    • Online
    Sirportly screenshot 1

    Sirportly Features

    1.  Customer service
    2.  Knowledge base

    Sirportly VS Engati

     
  13. Logicalware icon

    Logicalware

     6 likes
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    Logicalware's help desk gives you all the tools to efficiently manage customer email and self-service support. It's web based, simple to use and integrates with existing phone support.

    License model

    Application types

    Platforms

    • Windows
    • Online

    Logicalware Features

    1.  Customer service
    2.  Knowledge base

    Logicalware VS Engati

     
  14. GetFeedback icon

    GetFeedback

     6 likes
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    Let your users give feedback anywhere, anytime. With our solution, you can install a custom feedback button on your site and our screenshot functionality allows your users to simply select the part of your website they want to give feedback on.

    License model

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    GetFeedback screenshot 1

    GetFeedback Features

    1.  Usability Testing
    2.  Usability
    3.  Real User Monitoring

    GetFeedback VS Engati

     
  15. DiamanteDesk icon

    DiamanteDesk

     3 likes
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    DiamanteDesk is an independent support ticket system which is designed to listen to your customers and quickly react to satisfy their needs. Currently, it can be easily integrated into the Oro platform but in the short run it will be available for other CRM systems.

    License model

    • Free • Open Source

    Application type

    Country of Origin

    • UA flagUkraine

    Platforms

    • Mac
    • Windows
    • Linux
    DiamanteDesk screenshot 1

    DiamanteDesk Features

    1.  Helpdesk Ticketing

    DiamanteDesk VS Engati

     
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