Capacity AlternativesHelp Desk Platforms & AI Chatbots like Capacity

Capacity is described as 'AI-powered platform connects tech stack, automates tasks, and solves business challenges. Offers chatbots, IT support automation, and sales engagement' and is a Help Desk platform in the business & commerce category. There are more than 25 alternatives to Capacity for a variety of platforms, including Web-based, SaaS, Android, iPhone and iPad apps. The best Capacity alternative is FreeScout, which is both free and Open Source. Other great apps like Capacity are Freshdesk, CopilotKit, Zendesk and Knoon AI.

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Alternatives list

  1. FreeScout icon

    FreeScout

     39 likes
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    Free open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.

    99 FreeScout alternatives

    Cost / License

    • Freemium (Pay once)
    • Open Source

    Application types

    Platforms

    • Mac
    • Linux
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • MySQL Community Edition
    • Self-Hosted
    • MariaDB
    • Laravel
    • PHP
    • Cloudron
    FreeScout screenshot 1
     

    • FreeScout is the most popular Android, Mac, iPhone & Linux alternative to Capacity.

    • FreeScout is the most popular Open Source & free alternative to Capacity.

    • FreeScout is Freemium and Open SourceCapacity is Paid and Proprietary
    • FreeScout is Lightweight and Privacy focusedCapacity is not according to our users
  2. Freshdesk icon

    Freshdesk

     124 likes
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    Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.

    68 Freshdesk alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace
    Freshdesk screenshot 1
     

    • Freshdesk is the most popular Web-based & Windows alternative to Capacity.

    • Freshdesk is Freemium and ProprietaryCapacity is Paid and Proprietary
    • Freshdesk is CustomizableCapacity is not according to our users
  4. CopilotKit icon

    CopilotKit

     8 likes
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    Boost your app with AI: In-app chatbot capabilities and intelligent text generation, all open-sourced for React devs.

    Cost / License

    • Free
    • Open Source

    Application type

    Platforms

    • Self-Hosted
    CopilotKit screenshot 1
     
  5. Ad
    Screenshot
    SleekFlow icon
    SleekFlow

    SleekFlow's AI-personalized workflows streamline messaging across channels, transforming interactions into conversions. Automate lead capture with chat links, ads, and QR codes. Enhance customer journeys with drip campaigns, ...

    https://sleekflow.io
    Learn More
  6. Zendesk icon

    Zendesk

     67 likes
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    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.

    259 Zendesk alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Zendesk screenshot 1
    Zendesk screenshot 2
    Zendesk screenshot 3
     

    • Zendesk is the most popular commercial alternative to Capacity.

    • Zendesk is Paid and ProprietaryCapacity is also Paid and Proprietary
  7. Knoon AI icon

    Knoon AI

     1 like
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    Knoon turns your business into an AI-powered workspace with action-taking agents, a built-in knowledge base, chat widgets, and Google Workspace/Microsoft Office tools. Ideal for automating support, sales, and workflows.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application types

    Platforms

    • Online
    Official homepage of Knoon.
     
  8. OpenChat icon

    OpenChat

     4 likes
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    OpenChat is an everyday user chatbot console that simplifies the utilization of large language models. With the advancements in AI, the installation and usage of these models have become overwhelming. OpenChat aims to address this challenge by providing a two-step setup process...

    Cost / License

    • Subscription
    • Open Source

    Platforms

    • Mac
    • Windows
    • Linux
    • Software as a Service (SaaS)
    OpenChat screenshot 1
     

    • OpenChat is the most popular SaaS alternative to Capacity.

    • OpenChat is Paid and Open SourceCapacity is Paid and Proprietary
  11. LiveAgent icon

    LiveAgent

     56 likes
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    Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widget. Create knowledge bases easily.

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • PHP
    LiveAgent screenshot 1
     
  13. Lyro AI icon

    Lyro AI

     3 likes
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    Lyro is the first conversational AI chatbot for small and medium businesses, made to automatically solve up to 70% of customer problems.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Lyro AI screenshot 1
     
  14. Flow.ai icon

    Flow.ai

     11 likes
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    Flow.ai is an independent chatbot building platform with an easy drag and drop interface driven by powerful NLP. Create and manage chatbots to automate customer service, marketing and CX across digital messaging channels like WhatsApp and Messenger.

    50 Flow.ai alternatives

    Cost / License

    • Free Personal
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Online
    • Chrome OS
    • Software as a Service (SaaS)
    Flow.ai screenshot 1
     
  15. Voicespin icon

    Voicespin

     Like
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    AI-driven solutions enhance support and sales by integrating with CRM, uniting email, live chat, WhatsApp, and social media. Offers 50+ CRM integrations and APIs at no extra cost, featuring VoIP call center software for efficient inbound and outbound calls.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Voicespin screenshot 1
     
12 of 48 Capacity alternatives