Drift is the Conversational Marketing platform that combines chat, email, video, and automation to remove the friction from business buying. With Drift, you can start conversations with future customers now, on their terms – not days later.
United States
+6
Capacity Alternatives
Capacity is described as 'Unified CX automation platform that replaces fragmented tools to help contact centers reduce costs, increase revenue, and improve CSAT. It integrates knowledge, automates inbound and outbound interactions and empowers agents—powered by a centralized AI layer' and is a Help Desk platform in the ai tools & services category. There are more than 50 alternatives to Capacity for a variety of platforms, including Web-based, SaaS, Android, iPhone and iPad apps. The best Capacity alternative is FreeScout, which is both free and Open Source. Other great apps like Capacity are Freshdesk, Zendesk, Knoon AI and CopilotKit.
Alternatives list
AI-driven solutions enhance support and sales by integrating with CRM, uniting email, live chat, WhatsApp, and social media. Offers 50+ CRM integrations and APIs at no extra cost, featuring VoIP call center software for efficient inbound and outbound calls.
AI-driven workspace combines instant messaging, email, SMS, and webchat into a single omni-channel inbox with workflow automation, analytics, marketing, team collaboration, and interactive transactional notifications for improved customer engagement and retention.
+3
107 Supportbench alternativesTop-rated B2B helpdesk with AI capabilities providing dynamic SLAs, native integrations with Salesforce and ChatGPT, it streamlines workflows for efficient support and enhances customer relationship management as businesses scale.
+4
Behavioral messaging platform to increase your sells, improve your support and engage your customers.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Android
- iPhone
- Software as a Service (SaaS)
+1
SleekFlow's AI-personalized workflows streamline messaging across channels, transforming interactions into conversions. Automate lead capture with chat links, ads, and QR codes. Enhance customer journeys with drip campaigns, in-chat product suggestions, and 24/7 AI chatbot support.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
+9
Plantt helps companies improve their customer support and avoid long wait times by integrating into their sales and support tools, learning how they interact with their customers, and creating an automated, tailor-made, conversational experience.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Intercom
- Software as a Service (SaaS)
- WhatsApp Messenger
- Drift
- Salesforce.com
- Facebook Messenger
- Zendesk
- Zendesk Chat
Automate and improve CX with our conversational AI platform Transform your customer service and internal support with our no-code platform. Streamline support, boost revenue, and improve satisfaction.
Jetlink is the new front line of your customer service, empowering businesses to provide personalized experiences at scale - Jetlink's low-code / no-code powerful AI chatbot raises CSAT, reduces churn, and drives revenue - while freeing live agents to have greater impact.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Self-Hosted
- Microsoft Teams
- Software as a Service (SaaS)
- WhatsApp Messenger
Conversational AI-powered Process Automation Platform, AI-powered Chatbots platform for automating end to end customer engagements to increase revenues and decrease contact center loads.
Cost / License
- Paid
- Proprietary
Platforms
- Online
SiteSpeakAI helps you to automate your customer support using AI by creating a custom trained and embeddable GPT support chatbot that can answer questions about your products and services in real-time and reduce your support tickets.
+4
United Kingdom
Malaysia
Israel
Norway
