BugPlug AlternativesCustomer Feedback Managers and other similar apps like BugPlug

BugPlug is described as 'Quickly capture feedback and bugs from your team, clients, and users with our on-site widget. Manage your tickets directly on Trello' and is a customer feedback manager in the business & commerce category. There are more than 100 alternatives to BugPlug, not only websites but also apps for a variety of platforms, including Android, iPhone, Windows and SaaS apps. The best BugPlug alternative is Freshdesk, which is free. Other great sites and apps similar to BugPlug are Zendesk, UserVoice, Fider and UseResponse.

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Alternatives list

  1. Freshdesk icon

    Freshdesk

     124 likes
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    Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.

    68 Freshdesk alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace
    Freshdesk screenshot 1
     

    • Freshdesk is the most popular Web-based, Windows, Android & Mac alternative to BugPlug.

    • Freshdesk is the most popular free alternative to BugPlug.

    • Freshdesk is Freemium and ProprietaryBugPlug is Paid and Proprietary
    • Freshdesk is CustomizableBugPlug is not according to our users
  2. Zendesk icon

    Zendesk

     67 likes
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    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.

    259 Zendesk alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Zendesk screenshot 1
    Zendesk screenshot 2
    Zendesk screenshot 3
     

    • Zendesk is the most popular commercial alternative to BugPlug.

    • Zendesk is Paid and ProprietaryBugPlug is also Paid and Proprietary
  4. UserVoice icon

    UserVoice

     79 likes
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    Centralizes and transforms customer feedback into actionable insights, fostering continuous innovation with customizable roadmaps and efficient real-time tools, enhancing engagement and prioritizing impactful features for dynamic product evolution.

    202 UserVoice alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    UserVoice screenshot 1
     

    • UserVoice is the most popular SaaS alternative to BugPlug.

    • UserVoice is Paid and ProprietaryBugPlug is also Paid and Proprietary
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    Screenshot
    LiveAgent icon
    LiveAgent

    Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widg...

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  6. Fider icon

    Fider

     19 likes
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    Fider is an open source, cross platform, lightning fast and free to use customer feedback platform for companies and products.

    51 Fider alternatives

    Cost / License

    • Subscription
    • Open Source

    Application type

    Platforms

    • Windows
    • Linux
    • Online
    • Self-Hosted
    • Cloudron
    Fider screenshot 1
     

    • Fider is the most popular Self-Hosted alternative to BugPlug.

    • Fider is the most popular Open Source alternative to BugPlug.

    • Fider is Paid and Open SourceBugPlug is Paid and Proprietary
  8. LiveAgent icon

    LiveAgent

     56 likes
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    Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widget. Create knowledge bases easily.

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • PHP
    LiveAgent screenshot 1
     
  10. WoltLab Suite icon

    WoltLab Suite

     9 likes
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    WoltLab Suite (formerly Burning Board) is an enterprise grade CMS built for communities and forums.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • MySQL Community Edition
    • Self-Hosted
    • PHP
    WoltLab Suite screenshot 1
     
  11. Featurebase icon

    Featurebase

     35 likes
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    Featurebase is a free customer feedback tool that lets you create public feedback boards to capture, manage and organize your feedback, feature requests and bug reports. Capture unlimited feedback for free, no trials. Changelogs and roadmaps as well!.

    75 Featurebase alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    Feedback board
     
  12. Tender Support icon

    Tender Support

     11 likes
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    Tender Support is a customer support software that centralizes customer care functions. It includes help desk functionality, community forums, a knowledge base, and email support. It functions like an email system, allowing you to receive notifications, reply on the move, and...

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Online
    Tender Support screenshot 1
     
  13. Deskero icon

    Deskero

     16 likes
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    Deskero is an all-in-one, multi-channel helpdesk software designed to simplify customer service management across various communication platforms. It enables teams, even small ones, to efficiently handle customer requests from email, chat, social media, web forms, and more—all...

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
    • Mac
    Deskero screenshot 1
     
  14. HelpDesk 3 icon

    HelpDesk 3

     3 likes
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    Provides integrated live chat and SMS services alongside a sophisticated support ticket system supporting email, SQL IMAP, cron jobs, and unlimited operators. Features mobile optimization, client dashboards, customization options like CMS, billing alternatives, and a responsive, user-centric interface.

    101 HelpDesk 3 alternatives

    Cost / License

    • Pay once
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Self-Hosted
    HelpDesk 3 screenshot 1
     
  15. Zoho Desk icon

    Zoho Desk

     2 likes
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    Zoho Desk is a help desk software that helps businesses manage customer requests across multiple channels from a unified platform. It offers a multi-brand help center feature for businesses to establish unique self-service portals for each brand.

    Cost / License

    • Pay once
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Zoho Desk screenshot 1
     
12 of 130 BugPlug alternatives