Simple, effective web-based customer feedback management system, forums, help desk software and support ticket system, empowering customer support.
Cost / License
- Freemium
- Proprietary
Application types
United KingdomPlatforms
- Online
BugPlug Alternatives
BugPlug is described as 'Quickly capture feedback and bugs from your team, clients, and users with our on-site widget. Manage your tickets directly on Trello' and is a customer feedback manager in the business & commerce category. There are more than 100 alternatives to BugPlug, not only websites but also apps for a variety of platforms, including Android, iPhone, Windows and SaaS apps. The best BugPlug alternative is Freshdesk, which is free. Other great sites and apps similar to BugPlug are Zendesk, UserVoice, Fider and UseResponse.
Alternatives list
Helpshift delivers scalable customer service in your mobile apps and mobile websites. CRM for mobile enabling customer conversations inside your app.
Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.
Cost / License
- Freemium
- Proprietary
Platforms
- Android
- iPhone
- Zapier
- Google Calendar
- Software as a Service (SaaS)
- Salesforce.com
- Google Drive - Sheets
+6
31 Niko alternativesNiko makes it incredibly easy for employees at all levels to share what is on their mind by letting them submit, vote on, and respond to questions, ideas and suggestions. It creates a different employee engagement experience.
We at Casengo believe that dissatisfied customers care about one thing only: direct action. If they have a question – and they usually do – they want the right answer right away. That’s why we built Casengo: adjustable and affordable social customer support software with great...
Cost / License
- Paid
- Proprietary
Platforms
- Online
Cost / License
- Paid
- Proprietary
Alerts
- Discontinued
Platforms
- Online
K
HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Online
- Windows Mobile
- Android
- iPhone
+8
80 Feature Upvote alternativesBuild your product roadmap by allowing your customers to suggest and upvote features they want to see in your product. Customers add suggestions without signing up for an account. Anyone can upvote an approved suggestion with a single click.
OneDesk is a combination of HelpDesk and Project Management in one application. With OneDesk, you can support your customers and manage projects without the need to purchase, learn, integrate and switch between multiple applications.
+3
Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.
+3
Heedbook is the first online AI-based software for evaluating and boosting customer loyalty. It analyzes customer satisfaction in real time.
Cost / License
- Paid
- Proprietary
Platforms
- Windows
- Online
- Android
- Chrome OS
+2
Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge base integration and SLA management.
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