BugPlug Alternatives

BugPlug is described as 'Quickly capture feedback and bugs from your team, clients, and users with our on-site widget. Manage your tickets directly on Trello' and is a customer feedback manager in the business & commerce category. There are more than 100 alternatives to BugPlug, not only websites but also apps for a variety of platforms, including Android, iPhone, Windows and SaaS apps. The best BugPlug alternative is Freshdesk, which is free. Other great sites and apps similar to BugPlug are Zendesk, UserVoice, Fider and UseResponse.

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BugPlug alternatives page was last updated

Alternatives list

  1. Heartcount icon
     1 like
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    Are you done with boring surveys that eat up all of your time, and then no one acts on the results? Heartcount is allowing you to give immediate feedback to your manager, team lead or anyone else, by answering three simple questions each Friday.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
     
  2. UserRules icon
     2 likes
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    Simple, effective web-based customer feedback management system, forums, help desk software and support ticket system, empowering customer support.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
     
  3. HelpShift icon
     4 likes
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    Helpshift delivers scalable customer service in your mobile apps and mobile websites. CRM for mobile enabling customer conversations inside your app.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  4. Niko icon
     2 likes
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    Niko makes it incredibly easy for employees at all levels to share what is on their mind by letting them submit, vote on, and respond to questions, ideas and suggestions. It creates a different employee engagement experience.

    Cost / License

    • Freemium
    • Proprietary

    Application types

    Platforms

    • Online
    • Self-Hosted
     
  5. Casengo icon
     3 likes
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    We at Casengo believe that dissatisfied customers care about one thing only: direct action. If they have a question – and they usually do – they want the right answer right away. That’s why we built Casengo: adjustable and affordable social customer support software with great...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  6.  1 like
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    KISSInsights Survey System.

    Cost / License

    • Paid
    • Proprietary

    Alerts

    • Discontinued

    Platforms

    • Online
     
  7. HappyFox icon
     16 likes
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    HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
    • Windows Mobile
    • Android
    • iPhone
     
  8. Copy a direct link to this comment to your clipboard

    Build your product roadmap by allowing your customers to suggest and upvote features they want to see in your product. Customers add suggestions without signing up for an account. Anyone can upvote an approved suggestion with a single click.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
     
  9. OneDesk icon
     10 likes
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    OneDesk is a combination of HelpDesk and Project Management in one application. With OneDesk, you can support your customers and manage projects without the need to purchase, learn, integrate and switch between multiple applications.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
     
  10. Raiseaticket icon
     3 likes
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    Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
     
  11. Heedbook icon
     2 likes
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    Heedbook is the first online AI-based software for evaluating and boosting customer loyalty. It analyzes customer satisfaction in real time.

    Cost / License

    • Pay once
    • Proprietary

    Platforms

    • Windows
    • Online
    • Android
    • Chrome OS
     
  12. Copy a direct link to this comment to your clipboard

    Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge base integration and SLA management.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
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