BotPenguin AlternativesCRM Systems and other similar apps like BotPenguin

BotPenguin is described as 'SaaS solution that uses AI-powered techniques to create a no-code chatbot. We deliver omnichannel customer engagement solutions at near zero-cost' and is a CRM system in the business & commerce category. There are more than 25 alternatives to BotPenguin for a variety of platforms, including Web-based, Android, iPhone, Android Tablet and iPad apps. The best BotPenguin alternative is Freshdesk, which is free. Other great apps like BotPenguin are tawk.to, Zendesk Chat, Tidio and SendPulse.

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Alternatives list

  1. Freshdesk icon

    Freshdesk

     124 likes
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    Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.

    68 Freshdesk alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace
    Freshdesk screenshot 1
     

    • Freshdesk is the most popular Web-based, Windows, Android & Mac alternative to BotPenguin.

    • Freshdesk is the most popular free alternative to BotPenguin.

    • Freshdesk is Freemium and ProprietaryBotPenguin is also Freemium and Proprietary
    • Freshdesk is CustomizableBotPenguin is not according to our users
  2. tawk.to icon

    tawk.to

     93 likes
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    tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.

    207 tawk.to alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Internet Explorer
    • Google Chrome
    • Safari
    • Wordpress
     
  4. Zendesk Chat icon

    Zendesk Chat

     37 likes
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    Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place.

    194 Zendesk Chat alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    Zendesk Chat screenshot 1
     

    • Zendesk Chat is the most popular SaaS alternative to BotPenguin.

    • Zendesk Chat is Freemium and ProprietaryBotPenguin is also Freemium and Proprietary
  5. Ad
    Screenshot
    Freshdesk icon
    Freshdesk

    Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.

    https://www.freshworks.com
    Learn More
  6. Tidio icon

    Tidio

     35 likes
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    Platform offering live chat and AI chatbot services for ecommerce; manages customer inquiries, supports multiple languages, provides analytics, and scales operations affordably with automated Flows handling tasks like lead conversion and abandoned cart recovery.

    62 Tidio alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • BigCommerce
    • Shopify
    • Software as a Service (SaaS)
    • PrestaShop
    • Wordpress
    • Magento / Adobe Commerce
    • WooCommerce
    Resolve up to 64% of your tickets with Lyro, the customer service AI agent
     
  7. SendPulse icon

    SendPulse

     46 likes
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    Combines email, SMS, web push, and chatbots in a no-code interface with CRM tools, online courses, sales automation, personalized messaging, audience management, detailed analytics, and bio link pages for comprehensive marketing strategies.

    63 SendPulse alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    SendPulse screenshot 1
     
  8. Chatwoot icon

    Chatwoot

     24 likes
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    Open source alternative to Intercom, Zendesk, Drift.com, Crisp, etc.

    219 Chatwoot alternatives

    Cost / License

    • Freemium (Subscription)
    • Open Source

    Application types

    Platforms

    • Self-Hosted
    • Software as a Service (SaaS)
    • Cloudron
    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
    Chatwoot screenshot 1
     

    • Chatwoot is the most popular Self-Hosted alternative to BotPenguin.

    • Chatwoot is the most popular Open Source alternative to BotPenguin.

    • Chatwoot is Freemium and Open SourceBotPenguin is Freemium and Proprietary
  10. ClickBot icon

    ClickBot

     2 likes
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    Clickbot is an independent, autonomous bot builder that runs locally on Windows, Linux, macOS, and FreeBSD. A free preview mode is available for users to try out the platform. Full access to advanced features is optional and supported through community donations, helping...

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Telegram
    • Ubuntu Server
    ClickBot screenshot 1
     
  11. Intercom icon

    Intercom

     55 likes
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    Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.

    291 Intercom alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    Intercom screenshot 1
     

    • Intercom is the most popular commercial alternative to BotPenguin.

    • Intercom is Paid and ProprietaryBotPenguin is Freemium and Proprietary
  12. Userlike icon

    Userlike

     82 likes
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    Userlike is free live chat and customer messaging software for web and messaging support. Connect with your customers on your website, Facebook Messenger, WhatsApp, Telegram and SMS.

    145 Userlike alternatives

    Cost / License

    • Freemium (Pay once)
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Website Messenger
     
  13. LiveAgent icon

    LiveAgent

     56 likes
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    Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widget. Create knowledge bases easily.

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • PHP
    LiveAgent screenshot 1
     
  14. Olark icon

    Olark

     14 likes
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    Olark comes with a wide range of features to help you customize and manage your live chat experience. Scroll down to see why Olark is super simple yet jam packed with customization, reporting and engagement functionality.

    135 Olark alternatives

    Cost / License

    • Pay once
    • Proprietary

    Application type

    Platforms

    • Online
    Olark screenshot 1
     
  15. Chatra icon

    Chatra

     8 likes
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    Live chat software capturing complete chat history—including unsent messages—and supporting group conversations, reply editing, agent typing insights, proactive triggers, intelligent chat routing, multi-device access, and encrypted chats across unlimited sites.

    Cost / License

    • Freemium (Pay once)
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Chatra screenshot 1
     
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