Apps with 'Call Center Management' feature

All apps in Apps with 'Call Center Management' feature category. Use the filters below to narrow down your search. 
Copy a direct link to this comment to your clipboard
  1. MightyCall icon
     35 likes

    Cloud-based call center solution for small businesses; manages calls, enhances engagement with auto dialer, and provides training and support.

    MightyCall screenshot 1
    55 alternatives
  2. CloudTalk.io icon
     7 likes

    Cloud-based call center software with 50+ advanced features, quick setup, CRM and helpdesk integrations, centralized management, and real-time analytics.

    • Phone System
    • PaidProprietary
    • Mac
    • Windows
    • Linux
    • Android
    • iPhone
    • Software as a Service (SaaS)
    CloudTalk Call History & Historical Reporting - View your team's call performance and all your historical call's data, and export reports for further analysis.
    111 alternatives
  3. Voiptime Cloud Call Center is a full-featured call center solution that helps to improve customer satisfaction and reach the highest agent productivity. Our contact center software encompasses a built-in CRM, call scripting, ACD and IVR, outbound call campaigns with 3 dialing...

    • PaidProprietary
    • Online
    Client card
    18 alternatives
  4. bxp software icon
     1 like

    bxp software own and distribute bxp, a specialist software solution providing a range of award-winning CRM, Contact Centre Management, eLearning and Quality Assurance tools aimed at maximising efficiency and profitability.

    bxp software screenshot 1
    151 alternatives
  5. CrazyCall icon
     2 likes

    CrazyCall helps contact centers and sales teams boost performance of their outbound and inbound projects. Quick setup, it lets you make and receive calls directly in the browser within minutes from creating an account.

    • PaidProprietary
    • Mac
    • Windows
    • Linux
    • Chrome OS
    Get your first virtual phone number completely for free
    25 alternatives
  6. The TouchStar Dialer, provided by Daviker, is a feature rich and cost effective outbound call centre solution that substantially improves productivity, accountability and profitability throughout any call centre operation.

    • PaidProprietary
    • Windows
    Advanced call scripting - make all your agents as productive as your best
    3 alternatives
  7. AgentBro icon
     1 like

    AgentBro is an AI-powered phone receptionist for small businesses. It answers every call 24/7 with a human-like voice, books appointments directly to Google Calendar and Outlook, captures leads, answers FAQs, and transfers urgent calls to your phone.

    • FreemiumProprietary
    • Online
    • Software as a Service (SaaS)
    Dashboard
  8. Servetel is an Indian cloud telephony service provider. We provide services such as Toll-Free Number, Virtual Number, IVR, Bulk SMS and Voice Broadcasting.

    • FreemiumProprietary
    • Mac
    • Windows
    • Android
    Servetel Communication screenshot 1
    2 alternatives
  9. CallTools icon
     1 like

    CallTools is a cloud-based contact center solution that boosts productivity and contact rates with advanced dialers, CRM integration, and real-time reporting for sales and customer service teams.

    CallTools screenshot 1
    17 alternatives
  10. KOOKOO icon
     Like

    Kookoo offers customer interactive solutions for your small business. Features like IVR, cloud PBX, toll free numbers will be provided for diffrent business sectors

    • PaidProprietary
    • Online
    4 alternatives
  11. Telnum icon
     Like

    Telnum is a reliable international VoIP provider that offers state-of-the-art technology when it comes to cloud-based phone center solution. As a smart cloud-based virtual phone system, it caters to small, medium, and large scale businesses.

    • Phone System
    • PaidProprietary
    • Online
    • Software as a Service (SaaS)
  12. Call Center Studio is an AI-powered, cloud-based contact center software that redefines how businesses engage with their customers.

    • PaidProprietary
    • Online
    active call
  13. Zero icon
     Like

    Zero is the business phone system built for forward-thinking IT. Our suite unites all phone system & call center features, voice and video conferencing, team messaging and collaboration into a single, mobile ready, cloud platform.

    • Phone System
    • PaidProprietary
    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    Desktop app
    17 alternatives
  14. Helpware icon
     Like

    Helpware’s outsourced digital customer service connects you to your customers where they are. We offer BPO that drives brand loyalty including Call Center, Answering Service, Chat, Technical, and Email support.

    • PaidProprietary
    • Online
    • Software as a Service (SaaS)
    Helpware screenshot 1
    14 alternatives
  15. VCC Live icon
     Like

    VCC Live is a cloud-based contact center software, providing telecommunications services to all types of business that want to offer prompt support to their customers.

    • PaidProprietary
    • Mac
    • Windows
    • Linux
    • Android
    VCC Live screenshot 1
    5 alternatives
  16. Smartflo icon
     Like

    Smartflo is an anytime, anywhere cloud communication suite tailor-made for SMBs. From delivering an enhanced customer experience to helping cut operational costs, Smartflo simplifies communication for businesses.

    • PaidProprietary
    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
    Smartflo screenshot 1
    Smartflo screenshot 2
    Smartflo screenshot 3
    6 alternatives
  17. Adversus help call outbound centers boost KPIs, make better decisions based on insights, and manage contacts more wisely.

    • PaidProprietary
    • Online
    • Software as a Service (SaaS)
    Spotlessly optimized call flows
    7 alternatives
  18. Phonestat icon
     Like

    Track staff performance with custom scorecards, capture meaningful customer feedback and deliver quality customer experiences. Simple, cost effective online solution with a Free 30 day trial.

    • Discontinued
    • PaidProprietary
    • Online
    • Software as a Service (SaaS)
    Phonestat screenshot 1
    2 alternatives
  19. We're on a mission to simplify how things get done at work for retail/restaurant/hospitality workforces. Our flagship product, Branch Messenger is a team collaboration platform for shift workers to message their coworkers on a shared directory, trade/pick-up shifts, view...

    • FreeProprietary
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Branch Messenger screenshot 1
    16 alternatives
  20. NUACOM icon
     1 like

    We offer clients a fully-featured Cloud Phone System with VoIP-based services that allow users to access our system anytime, anywhere. With our first-class Call Center features you can increase your team’s productivity, use workflow automation, and provide effective management...

    • Phone System
    • PaidProprietary
    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    NUACOM screenshot 1
    12 alternatives
  21. Samespace icon
     Like

    Samespace is a communication platform for customer-facing teams like sales, support and contact centers. Businesses can seamlessly engage with customers using voice or chat, monitor conversations as they happen and manage teams at scale.

    • PaidProprietary
    • Online
    • Self-Hosted
    • Google Chrome
    Insights for an overview of all business communication.
    1 alternatives
  22. uContact icon
     Like

    uContact is an All in One contact center solution that includes ACD, recording, dialers (preview, power and predictive), Social Networks, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, Web Chat with audio and video, Gamification, etc.

    • PaidProprietary
    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • iPad
    Agent Desktop
    28 alternatives
  23. TeamTonic icon
     Like

    TeamTonic enables the scheduling of your workers so that you consistently meet your customer demand, whilst optimising scheduling satisfaction so your people are happy and productive.

    • PaidProprietary
    • Software as a Service (SaaS)
    • Online