CallTools AlternativesCRM Systems and other similar apps like CallTools

CallTools is described as 'Cloud-based contact center solution that boosts productivity and contact rates with advanced dialers, CRM integration, and real-time reporting for sales and customer service teams' and is a CRM system in the social & communications category. There are more than 10 alternatives to CallTools, not only websites but also apps for a variety of platforms, including iPhone, SaaS, Android and Windows apps. The best CallTools alternative is Pipedrive. It's not free, so if you're looking for a free alternative, you could try Zoho CRM or Mautic. Other great sites and apps similar to CallTools are Salesforce, OnAir, insightly and Microsoft Dynamics 365.

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CallTools alternatives are mainly CRM Systems but may also be Phone Systems or Inventory Management Tools.  Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of CallTools.
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CallTools is a cloud-based contact center solution that boosts productivity and contact rates with advanced dialers, CRM integration, and real-time reporting for sales and customer service teams.

More about CallTools
CallTools alternatives page was last updated Nov 20, 2024
  1. Pipedrive icon
     42 likes

    Pipedrive is a sales pipeline management tool, mostly used by small demanding teams. It organizes your leads in a way you'll always have a great overview of sales, and important deals won't get dropped.

    25 Pipedrive alternatives
    Pipeline view

    License model

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad

    Pipedrive Features

    1.  Billing & Invoicing
    2.  Sales funnel
    3.  Leadfeeder integration
    4.  Visual timeline
    5.  Record desktop activity
    6.  List management
    7.  Built-in AI Assistant
    Pipedrive iconCallTools Icon

    Pipedrive VS CallTools

    Is Pipedrive a good alternative to CallTools?
     
    • Pipedrive is the most popular Web-based, Windows, Android & Mac alternative to CallTools.

    • Pipedrive is the most popular commercial alternative to CallTools.

    • Pipedrive is Paid and ProprietaryCallTools is also Paid and Proprietary
  2. Salesforce icon
     36 likes

    Web-based CRM for sales, service, marketing, and call center operations that allows users to manage customer relationships and customer satisfaction.

    320 Salesforce alternatives
    Salesforce screenshot 1

    License model

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)

    Salesforce Features

    1.  Marketing Automation
    2.  IFTTT Integration
    3.  Contacts
    4.  Web-Based
    5.  Integration with CRMs
    6.  Lead nurturing
    Salesforce iconCallTools Icon

    Salesforce VS CallTools

    Is Salesforce a good alternative to CallTools?
     
    • Salesforce is the most popular SaaS alternative to CallTools.

    • Salesforce is Paid and ProprietaryCallTools is also Paid and Proprietary
  3. Zoho CRM icon
     33 likes

    On-demand CRM (Customer Relationship Management) services for managing organization-wide sales, marketing, customer support, and orders.

    271 Zoho CRM alternatives
    Realtime sales with SalesSignals

    License model

    • FreemiumProprietary

    Platforms

    • Online
    • Microsoft Office Outlook
    • Software as a Service (SaaS)
    • Microsoft Office Suite

    Zoho CRM Features

    1.  Slack integration
    2.  REST API
    3.  Real-time analytics
    4.  Dropbox integration
    5.  Sales funnel
    6.  On Demand
    Zoho CRM iconCallTools Icon

    Zoho CRM VS CallTools

    Is Zoho CRM a good alternative to CallTools?
     
    • Zoho CRM is the most popular free alternative to CallTools.

    • Zoho CRM is Freemium and ProprietaryCallTools is Paid and Proprietary
  4. Mautic icon
     35 likes

    Mautic is marketing automation software (email, social, & more). Install on your own website or create a free hosted account. The simple 3-step setup process takes less than 5 minutes and you'll be ready to reclaim control of your marketing.

    178 Mautic alternatives
    Mautic screenshot 1

    License model

    • FreemiumOpen Source

    Application types

    Platforms

    • Online
    • Self-Hosted
    • Cloudron

    Mautic Features

    1.  Marketing Automation
    2.  Web-Based
    3.  Campaign Management
    4.  Reporting
    Mautic iconCallTools Icon

    Mautic VS CallTools

    Is Mautic a good alternative to CallTools?
     
    • Mautic is the most popular Self-Hosted alternative to CallTools.

    • Mautic is the most popular Open Source alternative to CallTools.

    • Mautic is Freemium and Open SourceCallTools is Paid and Proprietary
  5. OnAir icon
     Like this app

    OnAir enables zero-friction customer interactions with seamless, app-free audio and video calls. Set your status, create custom links, integrate with CRM, and manage calls with queues, enhancing engagement and trust.

    20 OnAir alternatives
    OnAir screenshot 1
    OnAir screenshot 2
    +2
    OnAir screenshot 3

    License model

    Platforms

    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)

    Properties

    1.  No Tracking
    2.  Privacy focused
    3.  Ad-free

    Features

    1.  VoiP Calls
    2.  Integration with CRMs
    3.  Call Routing
    4.  Phone calls
    5.  Lead Capture
    OnAir iconCallTools Icon

    OnAir VS CallTools

    Is OnAir a good alternative to CallTools?
     
  6. insightly icon
     22 likes

    Insightly is a web-based application that serves as a project management tool and a Customer Relationship Management (CRM) system. It integrates with Google Apps through a Gmail gadget and supports Google Docs.

    322 insightly alternatives
    insightly screenshot 1
    insightly screenshot 2
    +1
    insightly screenshot 3

    License model

    • FreemiumProprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad

    insightly Features

    1.  Pipeline Management
    2.  Gmail
    3.  Google integration
    4.  Social media integration
    insightly iconCallTools Icon

    insightly VS CallTools

    Is insightly a good alternative to CallTools?
     
  7. Microsoft Dynamics 365 icon
     12 likes

    Microsoft Dynamics is a line of ERP (enterprise resource planning) and CRM (customer relationship management) applications developed by the Microsoft Business Solutions group within Microsoft. Microsoft Dynamics applications are delivered through a network of reselling partners...

    161 Microsoft Dynamics 365 alternatives
    Microsoft Dynamics 365 screenshot 1

    License model

    Application type

    Platforms

    • Windows

    Microsoft Dynamics 365 Features

    1.  ERP
    2.  ERP Integration
    Microsoft Dynamics 365 iconCallTools Icon

    Microsoft Dynamics 365 VS CallTools

    Is this a good alternative to CallTools?
     
  8. Oracle NetSuite icon
     4 likes

    Oracle NetSuite is a cloud-based Enterprise Resource Planning (ERP) solution, offering features like financials, Customer Relationship Management (CRM), and ecommerce. It serves over 37,000 clients and is known for its extensive range of ERP software modules such as accounting...

    179 Oracle NetSuite alternatives
    Oracle NetSuite screenshot 1

    License model

    Platforms

    • Online

    Oracle NetSuite Features

    1.  ERP
    Oracle NetSuite iconCallTools Icon

    Oracle NetSuite VS CallTools

    Is Oracle NetSuite a good alternative to CallTools?
     
  9. CloudTalk.io icon
     7 likes

    Cloud-based phone centre solution with 50+ advanced call features, ready to use in a minute. CloudTalk helps more than 1000 smart companies as DHL, Electronic Star, Yves Rocher deliver exceptional customer support & boost their sales.

    110 CloudTalk.io alternatives
    CloudTalk Call History & Historical Reporting - View your team's call performance and all your historical call's data, and export reports for further analysis.

    License model

    Platforms

    • Mac
    • Windows
    • Linux
    • Android
    • iPhone
    • Software as a Service (SaaS)

    Top CloudTalk.io Features

    1.  Call Routing
    2.  VoiP Calls
    3.  Helpscout integration
    4.  Data analytics
    5.  Text to Speech
    6.  Marketing Automation
    7.  IVR
    8.  Skill based routing
    9.  Call forwarding
    10.  Google contacts integration
    11.  Voice Recording
    12.  Callback
    CloudTalk.io iconCallTools Icon

    CloudTalk.io VS CallTools

    Is CloudTalk.io a good alternative to CallTools?
     
  10. Nectar Desk icon
     2 likes

    Nectar Desk is a provider of call center software solutions for a wide variety of industries. It has a complete suite of call center software features such as call recording, IVRs and call transfers.

    9 Nectar Desk alternatives
    Nectar Desk screenshot 1

    License model

    Platforms

    • Software as a Service (SaaS)

    Nectar Desk Features

    1.  VoiP Calls
    2.  Click to call
    3.  Call Queue
    4.  Virtual PBX
    5.  Based on phone number
    6.  Integration with Pipedrive
    7.  IVR
    8.  Call recording
    Nectar Desk iconCallTools Icon

    Nectar Desk VS CallTools

    Is Nectar Desk a good alternative to CallTools?
     
  11. Amazon Connect icon
     Like this app

    With Amazon Connect, you can set up a contact center in minutes that can scale to support millions of customers.

    14 Amazon Connect alternatives
    Amazon Connect screenshot 1

    License model

    • FreemiumProprietary

    Platforms

    • Software as a Service (SaaS)
    • Amazon Web Services
    Amazon Connect iconCallTools Icon

    Amazon Connect VS CallTools

    Is Amazon Connect a good alternative to CallTools?
     
  12. Pipeliner CRM icon
     7 likes

    Pipeliner CRM — It’s All About Sales! We are a sales enablement tool. We focus on pipeline management, sales process & analytics.

    72 Pipeliner CRM alternatives
    Pipeliner CRM — We are a sales enablement tool. We focus on pipeline management, sales process & analytics. Check out our Mobile App

    License model

    • FreemiumProprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Android
    • iPhone
    • iPad

    Pipeliner CRM Features

    1.  Sales enablement
    2.  Pipeline Management
    Pipeliner CRM iconCallTools Icon

    Pipeliner CRM VS CallTools

    Is Pipeliner CRM a good alternative to CallTools?
     
12 of 16 CallTools alternatives