Apps with 'Customer Journey Mapping' feature

All apps in Apps with 'Customer Journey Mapping' feature category. Use the filters below to narrow down your search. 
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  1. Miro icon
     122 likes

    A scalable tool for real-time and asynchronous team collaboration across devices with an infinite canvas, suitable for strategy planning and real-time feedback.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • iPad
    • Software as a Service (SaaS)
    Miro screenshot 1
    Miro screenshot 1
    Miro screenshot 2
    +9
    Miro screenshot 3
    123 alternatives
    4.0
    Very Good10 reviews
  2. LimeJourney icon
     2 likes

    Engage customers with precision by targeting segmented audiences, crafting personalized messages, and optimizing marketing funnels using intuitive tools.

    Cost / License

    • Freemium
    • Open Source

    Application type

    Platforms

    • Online
    • Self-Hosted
    • Software as a Service (SaaS)
    • Docker
    LimeJourney screenshot 1
    LimeJourney screenshot 1
    LimeJourney screenshot 2
    +1
    LimeJourney screenshot 3
    70 alternatives
  3. Out of Dark helps companies easily visualize, evaluate, and improve their customer journey.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Activity map
    Metrics
    Monitoring & Warnings
    +2
    Touchpoint ownership
    4 alternatives
  4. Saufter.io icon
     4 likes

    Saufter is a Customer engagement platform that automatically studies your user behavior and their journey stages to make campaign related recommendations. You receive fully drafted marketing emails in your inbox and you simply have to approve for the campaign to go live.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    One view of all tickets
     Sales insights
    Customer satisfaction insights
    +5
    Support capacity insights
  5. Dittofeed icon
     1 like

    Dittofeed is an open-source marketing automation and customer engagement platform for automating messages to customers across multiple channels, including email, SMS, and mobile push.

    Cost / License

    • Freemium
    • Open Source (MIT)

    Platforms

    • Online
    Customer journey builder GUI
    Messaging template editor
    Customer segmentation builder
    2 alternatives
  6. LoginRadius icon
     32 likes

    LoginRadius is SaaS based CIAM platform that manages consumer identity and privacy, allowing businesses to customize a secure and delightful digital experience their consumers will love.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Zen Cart
    • X-Cart Store Manager
    • Vanilla
    • Drupal
    • Joomla
    • Software as a Service (SaaS)
    • PrestaShop
    • Wordpress
    • Magento Community Edition
    • vBulletin
    LoginRadius screenshot 1
    69 alternatives
  7. Reamaze icon
     28 likes

    Reamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email, SMS/MMS, FAQ, site monitoring, automatic messaging, CRM, and workflows.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • iPad
    Reamaze is feature-packed and comes with simple pricing!
    Use Reamaze to initiate chat conversations with customers.
    Customizable to fit the look and feel of your business. Reamaze offers an integrated chat experience unlike anything else.
    +6
    Works with your favorite channels like email, Facebook, Messenger, Instagram, Twitter, and SMS/MMS.
    128 alternatives
    5.0
    Excellent7 reviews
  8. Slickplan icon
     2 likes

    Slickplan brings order to complex website projects for teams and agencies, combining visual sitemaps, user flow diagrams, content planning & design reviews in one hub for faster launches, fewer revisions & seamless collaboration from concept to CMS-ready deliverables.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    • Mozilla Firefox
    • Google Chrome
    • Wordpress
    Slickplan screenshot 1
    Slickplan screenshot 1
    Slickplan screenshot 2
    +10
    Slickplan screenshot 3
    9 alternatives
  9. UXPressia icon
     2 likes

    UXPressia is a collaborative user experience platform. Create, export, and share designer-ready customer journey maps, personas, and impact maps online.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    UXPressia screenshot 1
    UXPressia screenshot 1
    12 alternatives
  10. Smaply icon
     1 like

    Smaply is the leading platform for journey management, empowering teams to design, manage, and scale customer journeys across organizations.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Smaply screenshot 1
    Journey Editor Close up: multiple card types in one lane
    Journey map editor with emotional lane, journey link lane and grid lane
    +3
    Journey map editor with stages, steps, metrics, pain points and opportunities
    11 alternatives
  11. Next Identity icon
     2 likes

    A no-code CIAM, reimagined for collaboration. It empowers developers, marketing, and operations to work together on the customer identity experience, resulting in faster innovation and user journeys.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Next Identity's no-code journeys builder
    Next Identity's granular roles and permissions enables marketers, developers, and operations to collaborate.
    Next Identity's no-code client registration enables anyone to quickly provision new integrations with an emphasis on passkeys and other passwordless options.
    15 alternatives
  12. ARIS Cloud icon
     1 like

    ARIS Cloud is a full-scale Business Process Analysis-as-a-Service product. It powers collaborative process improvement projects around the globe. Subscribe to ARIS Cloud to design, analyze, share and improve processes within minutes.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    ARIS Cloud screenshot 1
    ARIS Cloud screenshot 1
    ARIS Cloud screenshot 2
    +7
    ARIS Cloud screenshot 3
    7 alternatives
  13. A real-time platform of tools that helps UX and Product teams validate and prioritize their roadmap. Gather, synthesize and share your research using proven qualitative analysis methods.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    UserBit Research Repository screenshot 1
    UserBit Research Repository screenshot 1
    UserBit Research Repository screenshot 2
    +4
    UserBit Research Repository screenshot 3
    7 alternatives
  14. leanGears icon
     5 likes

    leanGears is an agile product management software. Its designed for startups and product teams create product strategy, generate product ideas and collaborate with users, sponsors and development teams to build products that customers love.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    A sample dashboard of a Product being built on leanGears.
    Generating product featured ideas from product vision using Impact mapping.
    Competitor Analysis.
    +3
    List view of Product Backlog
    24 alternatives
  15. Userdoc icon
     1 like

    Userdoc allows businesses to leverage AI to help create detailed software requirements that understand their business in depth. It uses industry-standard concepts such as User stories, acceptance criteria, user personas and user journeys.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Requirements Wizard
    User stories and acceptance criteria
    User personas
    +1
    User Journeys
    6 alternatives
  16. TheyDo icon
     Like

    Find the right customer problems to solve using your customer journeys. Modern product for innovation, personas & customer journeys to find and solve problems. Easy to use.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    TheyDo screenshot 1
    7 alternatives
  17. LeadsHook icon
     Like

    Create interactive and adaptive marketing experiences including individualized content (or lead magnets) at multiple points across your customers' journeys.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
  18. SiteSpect icon
     Like

    SiteSpect is the A/B testing and optimization solution where you can A/B test your ideas, discover insights, and personalize the entire customer journey.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    SiteSpect screenshot 1
    44 alternatives
  19. UserPath icon
     Like

    Customer journey map - create user experience maps online with our integrated set of online components.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    UserPath screenshot 1
    UserPath screenshot 1
    4 alternatives
  20. MarvelPixel is a first-party data solution designed for media buyers and e-commerce managers. Precise attribution, real-time insights, campaign optimization, data ownership.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Gain clarity on your audience and product performance. Discover customer behavior in the consideration phase, evaluate your best proposition fit, and track which campaigns and ad sets drive product sales—all in one comprehensive dashboard.
    Gain a comprehensive view of your business performance with detailed metrics like ROI, CAC, AOV, and total revenue. Monitor costs, profits, and MER, all in one intuitive dashboard.
    Visualize every interaction across each customer's touchpoints. From first click to purchase, track the full journey to understand how users engage with your campaigns and drive conversions.
    +4
    Monitor your first-party data in the MarvelLink Events Dashboard. Gain insights into event match quality and feed the ad algorithm with more accurate and actionable data to optimize campaign performance.
  21. Primary helps teams to create better products, faster. Visualise, document, validate and handoff product design. Primary provides a structured approach so users and developers can work together to establish what jobs your app will do and how it will do them.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Presentation mode - users and related flows
    Presentation mode - customer journey
    Edit mode - kanban view of user flows
    +1
    Edit mode - flow view
    2 alternatives
  22. Journey Maps by UserBit is an online journey map maker designed to help teams visualize, analyze, and communicate user experiences clearly and effectively. It enables teams to turn research data into structured, visual journey maps that drive better decisions.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     Design journey maps your way with versatile lane types, flexible layout control, and structured sub-lanes — so you can visualize every moment clearly, adapt to any workflow, and keep complex journeys organized without clutter.
    Use Icon Lanes to show actions and preferences with 1,000+ icons, Chart Lanes to visualize key data at a glance, and Embed Lanes to enrich your journey maps by embedding external content from supported platforms - like Figma, YouTube, Miro, and Google Docs/Sheets/Slides.
    Provide a few key inputs, and UserBit’s AI crafts a personalized journey map template you can refine in minutes. Also generate a complete journey map template for any existing persona in a single click using AI.
    +3
    Connect real user insights directly to each step of the journey. See key findings, evidence, and research notes alongside every touchpoint — so product decisions stay grounded in what users actually say and do.
    2 alternatives