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Smartlook

Smarlook is a qualitative analytics solution for websites and apps with always-on visitor recordings, heatmaps, automatic event tracking, and conversion funnels.

  • Online
  • Software as a Service (SaaS)
Avg rating of 4.3 (10)| 10 comments

What is Smartlook?

Smartlook is a qualitative analytics solution for web and mobile helping over 200,000 businesses of all sizes and industries answer the “whys” behind users’ actions — why do users churn, or why aren’t they using a feature, or why are they skipping onboarding? Now you can eliminate the guesswork.

With a unique feature set, Smartlook gives you a way to finally understand user behavior at the micro level. Always-on visitor recordings show you what every last visitor does on your website or app, and heatmaps give you mass data about where most people click and scroll. Automatic event tracking lets you know how (and how often) your visitors do specific things, while conversion funnels take those events and show you how much success you're having with conversions.

Started in 2016, Smartlook has grown into a complete solution for qualitative analytics, making guesswork a thing of the past. Stop wondering why, and start getting answers today.

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Smartlook Screenshots

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Smartlook information

  • Developed bySmartsupp.com, s.r.o.
  • LicensingProprietary and Freemium product.
  • PricingSubscription that costs between $0 and $5000.
  • RatingAverage rating of 4.3
  • Alternatives80 alternatives listed

Supported Languages

  • English

Our users have written 10 comments and reviews about Smartlook, and it has gotten 35 likes

Smartlook was added to AlternativeTo by petr1 on and this page was last updated .

Comments and Reviews  Post a comment/review

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kevinsennoun
  
Top positive comment ago
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This product is awesome to understand what is really going on on your website. Free version is not a joke and has good features.

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3
fmaume
  
Top positive comment ago
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It is a really convenient product for startup :

  • It is more affordable than Hotjar or Fullstory
  • It record everything. So you can look back on something you didn’t expect to analyse. This is super useful for startup, which have fast changing analytic requirement.
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2
Taxman972
  
Top negative comment ago
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The new free version (March 2018) is too limited.

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2
KellyPool
  
Positive comment ago
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Nice and cost effective tool. Started as qualitative analytics tool with Heatmap and user recording. Now provide few products analytics features like event breakdown and user retention analysis

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0
FabianMaume
  
Positive comment ago
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Nice tool. It allow to build funnel a posterioriwhich is rely nice for startups

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PianIstien
  
Positive comment ago
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Amasing tool. Suport both mobile & web analytics.

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NolwenDupond
  
Positive comment ago
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Rely useful tool for help desk with smartupp integration. If the user let use we can see his screen and easily understand what is the issue. The heatmaps are also useful for our product team.

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7 of 10 comments

Tags

  • Session Monitoring
  • mouse-recording
  • Session Replay
  • Web Design
  • Session Tracking
  • user-experience-testing
  • conversions
  • User interface
  • mobile-analytics
  • record-visitors
  • analytics-app
  • Mobile App Analytics Software
  • Web Development
  • recording
  • click-tracking
  • event-tracking
  • Customer Feedback Manager
  • app-analytics
  • visitor-tracker
  • Web Analytics
  • visitor-replay
  • conversion-optimization
  • analytics
  • heatmap-analytics
  • visitor-analytics

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