Smaply Alternatives

Smaply is described as 'cloud-based customer experience software that allows businesses to create journey maps, personas and stakeholder maps. Professionals can utilize the drag-and-drop functionality to add images, texts or video files in journey maps, for newbies Smaply offers Templates' and is an app. There are seven alternatives to Smaply for SaaS, Online / Web-based and Windows. The best alternative is Microsoft Office Visio. It's not free, so if you're looking for a free alternative, you could try WatchThemLive or TheyDo. Other great apps like Smaply are UXPressia, Custellence, Hirundin and UserPath.

Smaply alternatives are mainly Web Analytics Services but may also be Diagram Editors or Mind Mapping Tools. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of Smaply.

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Smaply

Paid • Proprietary

Online
Software as a Service (SaaS)

Smaply is a cloud-based customer experience software that allows businesses to create journey maps, personas and...

Learn more about Smaply

Microsoft Office Visio
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Paid • Proprietary
Diagram Editor
Mind Mapping Tool
Vector Graphic App
Windows
Windows S
111 alternatives to Microsoft Office Visio
Microsoft Office Visio makes it easy for IT and business professionals to visualize, explore, and communicate complex information. Go from complicated text and tables that are hard to understand to Visio diagrams that communicate information at a glance.
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Microsoft Office Visio Features
1. Real time collaborationMultiple users can work together in Microsoft Office Visio simultaneously.
Workflow
Flow Chart
Brainstorming
WatchThemLive
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Freemium • Proprietary
Web Analytics Service
Online
70 alternatives to WatchThemLive
WatchThemLive is a behavior analytics tool that enables you to watch your users' journeys through their eyes and optimize their experience with session recordings, heatmaps, and web analytics.
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WatchThemLive Features
1. User Session RecordingWatchThemLive can record user sessions to gain a real understanding of how users interact with a website.
2. Goal TrackingWatchThemLive can be used for tracking progress toward personal or business goals.
Customer Analytics
Mouse tracking
Dedicated Account Manager
Heatmap
Customer service
Heatmaps based on date range
UXPressia
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Paid • Proprietary
Online
8 alternatives to UXPressia
UXPressia is a collaborative user experience platform. Create, export, and share designer-ready customer journey maps, personas, and impact maps online.
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UXPressia Features
1. Real time collaborationMultiple users can work together in UXPressia simultaneously.
Customer Journey Mapping
UX Design
Impact mapping
Custellence
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Paid • Proprietary
Software as a Service (SaaS)
4 alternatives to Custellence
The journey mapping tool for customer journey managers and CX professionals. Journey maps in Custellence will help you present the customer journey in a professional and convincing way to stakeholders and managers.
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Custellence Features
Customer Journey Mapping
UX Design
Custellence vs Smaply opinions
pros, cons and recent comments
johancrona
It supereasy to use. The interface is fast and flexible. Easy to start mapping and letting the map evolve over time. Finally it gives me confidence to use the map when presenting to other stakeholders.
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Hirundin
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Paid • Proprietary
Online
Software as a Service (SaaS)
9 alternatives to Hirundin
We built Hirundin to help design, marketing, product and UX teams and professionals. It's designed for people who need to understand customers and users, and make decisions based on their needs and goals.
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Hirundin Features
Product Research
User experience
Qualitative Data Analysis
UX Design
UserPath
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Paid • Proprietary
Software as a Service (SaaS)
4 alternatives to UserPath
Customer journey map - create user experience maps online with our integrated set of online components.
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UserPath Features
UX Design
Customer Journey Mapping
User experience
TheyDo
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Freemium • Proprietary
Software as a Service (SaaS)
5 alternatives to TheyDo
Find the right customer problems to solve using your customer journeys. Modern product for innovation, personas & customer journeys to find and solve problems. Easy to use.
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TheyDo Features
Customer Journey Mapping