Smaply Alternatives

Smaply is described as 'Cloud-based customer experience software that allows businesses to create journey maps, personas and stakeholder maps. Professionals can utilize the drag-and-drop functionality to add images, texts or video files in journey maps, for newbies Smaply offers Templates' and is an app. There are eight alternatives to Smaply for SaaS, Web-based and Windows. The best Smaply alternative is Microsoft Visio. It's not free, so if you're looking for a free alternative, you could try WatchThemLive or TheyDo. Other great apps like Smaply are Out of Dark, UXPressia, Custellence and Hirundin.

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Smaply alternatives are mainly Diagram Editors but may also be Mind Mapping Tools or Web Analytics Services. Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of Smaply.

Smaply

Paid • Proprietary

Smaply is a cloud-based customer experience software that allows businesses to create journey maps, personas and stakeholder maps. Professionals can utilize the drag-and-drop functionality to add images, texts or video...

More about Smaply

Smaply alternatives page was last updated Apr 9, 2024

Microsoft Visio
Microsoft Visio makes it easy for IT and business professionals to visualize, explore, and communicate complex information. Go from complicated text and tables that are hard to understand to Visio diagrams that communicate information at a glance.
113 Microsoft Visio alternatives
License model
- Paid • Proprietary
Application types
- Diagram Editor
- Mind Mapping Tool
Platforms
- Windows
Microsoft Visio Features
Real time collaboration
Workflow
Flow Chart
Brainstorming
Show all NaN Microsoft Visio features ▾
Microsoft Visio VS Smaply
Is Microsoft Visio a good alternative to Smaply?
- Microsoft Visio is the most popular Windows alternative to Smaply.
- Microsoft Visio is the most popular commercial alternative to Smaply.
- Microsoft Visio is Paid and ProprietarySmaply is also Paid and Proprietary

WatchThemLive
WatchThemLive is a behavior analytics tool that enables you to watch your users' journeys through their eyes and optimize their experience with session recordings, heatmaps, and web analytics.
84 WatchThemLive alternatives
License model
- Freemium • Proprietary
Application type
- Web Analytics Service
Platforms
- Online
WatchThemLive Features
1. Customer Analytics
2. User Session Recording
3. Mouse tracking
4. Dedicated Account Manager
5. Heatmap
6. Goal Tracking
7. Customer service
8. Heatmaps based on date range
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WatchThemLive VS Smaply
Is WatchThemLive a good alternative to Smaply?
- WatchThemLive is the most popular Web-based alternative to Smaply.
- WatchThemLive is the most popular free alternative to Smaply.
- WatchThemLive is Freemium and ProprietarySmaply is Paid and Proprietary

Out of Dark
Out of Dark helps companies easily visualize, evaluate, and improve their customer journey.
4 Out of Dark alternatives
License model
- Paid • Proprietary
Platforms
- Online
- Software as a Service (SaaS)
Out of Dark Features
Customer Journey Mapping
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+2
Out of Dark VS Smaply
Is Out of Dark a good alternative to Smaply?
- Out of Dark is the most popular SaaS alternative to Smaply.
- Out of Dark is Paid and ProprietarySmaply is also Paid and Proprietary

UXPressia
UXPressia is a collaborative user experience platform. Create, export, and share designer-ready customer journey maps, personas, and impact maps online.
9 UXPressia alternatives
License model
- Paid • Proprietary
Application type
- Team Collaboration Tool
Platforms
- Online
UXPressia Features
Real time collaboration
Customer Journey Mapping
UX Design
Impact mapping
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UXPressia VS Smaply
Is UXPressia a good alternative to Smaply?

Custellence
The journey mapping tool for customer journey managers and CX professionals. Journey maps in Custellence will help you present the customer journey in a professional and convincing way to stakeholders and managers.
5 Custellence alternatives
License model
- Paid • Proprietary
Application type
- Team Collaboration Tool
Platforms
- Software as a Service (SaaS)
Custellence Features
Customer Journey Mapping
UX Design
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Custellence VS Smaply
Is Custellence a good alternative to Smaply?
Comments about Custellence as an Alternative to Smaply

Johan Crona
It supereasy to use. The interface is fast and flexible. Easy to start mapping and letting the map evolve over time. Finally it gives me confidence to use the map when presenting to other stakeholders.
Positive comment •Jan 4, 2022
0
- Custellence is Paid and ProprietarySmaply is also Paid and Proprietary

Hirundin
We built Hirundin to help design, marketing, product and UX teams and professionals. It's designed for people who need to understand customers and users, and make decisions based on their needs and goals.
8 Hirundin alternatives
License model
- Paid • Proprietary
Platforms
- Online
- Software as a Service (SaaS)
Hirundin Features
Product Research
User experience
Qualitative Data Analysis
UX Design
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+6
Hirundin VS Smaply
Is Hirundin a good alternative to Smaply?

UserPath
Customer journey map - create user experience maps online with our integrated set of online components.
4 UserPath alternatives
License model
- Paid • Proprietary
Platforms
- Software as a Service (SaaS)
UserPath Features
UX Design
Customer Journey Mapping
User experience
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UserPath VS Smaply
Is UserPath a good alternative to Smaply?

TheyDo
Find the right customer problems to solve using your customer journeys. Modern product for innovation, personas & customer journeys to find and solve problems. Easy to use.
6 TheyDo alternatives
License model
- Freemium • Proprietary
Platforms
- Software as a Service (SaaS)
TheyDo Features
Customer Journey Mapping
Show all NaN TheyDo features ▾
TheyDo VS Smaply
Is TheyDo a good alternative to Smaply?