Apps tagged with 'Customer Support' Page 16 of 22

It's a new and cheaper alternative to the likes of Trust Pilot but it comes with a lot more features enabling the customer to do more and get more reviews too.

The end-to-end product management tool. Capture customer feedback. Prioritise what to build next. Communicate direction with a roadmap.

Parlor.io is a Feedback Management System designed for SaaS teams who care about their users. Parlor organizes all feedback into a single system of record, quantifies the highest impact needs, and automatically closes the loop with your users.

VoxMail is a customer support tool that can be plugged-in to your website and allow your customers to leave your voice messages in any language.

DID Virtual Numbers lets you instantly get virtual phone numbers from around the world. You can make and receive calls, manage SMS, and forward communication through a secure online dashboard — perfect for businesses, remote teams, and professionals who need a global phone presence.

Click-to-call and co-browsing solutions for websites.

BlueTickets is an email ticketing system for small businesses and startups, organizing support requests from emails, web forms, mobile apps, or agent notes into one dashboard. It automates ticket creation, assigns clear ownership, and flags urgent issues automatically.

AumChat is a hosted live chat service for websites. Rule-based replies, AI answers and human responses share one conversation thread, so an operator can take over at any time.

KnowYa adds an AI chatbot to your WordPress site that answers visitor questions using only your own pages, posts and products. When it isn't sure, it says so and captures the visitor's email so you can follow up.

Self-hosted AI chat for websites and e-shops that captures leads, handles support, answers FAQs and takes bookings using your own AI keys.

Shmore is an AI-powered SaaS that helps e-commerce brands build vibrant communities to convert visitors into loyal customers.

Hoory is an AI-powered assistant that automates customer communication. It is a cost-effective solution to provide 24/7 support and an enhanced user experience. Hoory doesn’t require any coding and can be easily embedded into the website.

KIX is an open source browser based service system for tasks like IT service, technical service, maintenance and repair and customer service. KIX can run run on-premise (in-house) or in a cloud.

Botsonic is a user-friendly, no-code platform that enables businesses to build AI-powered chatbots for websites and messaging channels. With Botsonic, users can automate customer support, collect leads, answer FAQs, and offer instant assistance 24/7 without any coding experience.

A self-hosted customer help desk and product feedback platform with unlimited employees for a flat license fee. A unified, budget-friendly alternative to Zendesk, UserVoice, and Help Scout.

Spark AI is a support and conversation layer you drop into a website, app or game. It gives you an embeddable chat widget that answers from your own FAQs and content, in multiple languages, with a setup flow that can read your site and draft the FAQs for you.

Kapdesk is a SaaS based customer support app, which is flexible and customizable software. It supports Ticketing System via email support, Live chat support, phone support and social media customer support.

Flow Chat is an AI-powered chat widget you can add to any website in minutes. It acts as a 24/7 virtual assistant that handles customer support, captures leads, and books appointments automatically — without any coding required.

Forward your missed calls, or get a new number, and Simple Phones will answer it using AI. You'll get an AI phone agent created for your business for free — just pay 19¢/min for any incoming calls, and you decide how much to pre-load your account with.

Zivor.io is designed to make customer engagement simple and effective for businesses of any size. With an intuitive interface and a powerful set of tools, Zivor.io helps you manage everything from customer support to team collaboration—all from one platform.

Ensure organisation continuity, produce required outcomes, and be positioned to support current and new processes efficiently and effectively.

AI customer support and webshop chatbot for ecommerce teams, with chat, ticket, and phone support across modern webshops.

BoldDesk is a cloud-based, modern help desk software that can handle a variety of customer support tasks. You can manage support requests, collaborate with customers and teammates, automate repetitive tasks, and improve customer satisfaction.

AI-powered Chrome Extension helps social media managers to chat faster and more conveniently with their Facebook customers.

AI customer-support tool for Instagram, WhatsApp Business, and website chat, trained with documents and FAQs, with unified conversation management.