Kapdesk Alternatives
Kapdesk is described as 'SaaS based customer support app, which is flexible and customizable software. It supports Ticketing System via email support, Live chat support, phone support and social media customer support' and is a customer support tool in the business & commerce category. There are more than 10 alternatives to Kapdesk for a variety of platforms, including Web-based, Android, iPhone, SaaS and Self-Hosted apps. The best Kapdesk alternative is Freshdesk, which is free. Other great apps like Kapdesk are Zendesk, ProProfs Help Desk, DeskXpand - Helpdesk Management Software and Deskero.
Kapdesk alternatives are mainly Help Desk Apps but may also be Customer Support Tools or Customer Feedback Managers. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of Kapdesk.Freshdesk
Is this is a good alternative?YesNo- Freemium • Proprietary
- Help Desk App
- Customer Support Tool
- Customer Feedback Manager
219 Freshdesk alternatives- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Apps
Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server...
- - Freshdesk is the most popular Web-based, Windows, Android & Mac alternative to Kapdesk.
- - Freshdesk is the most popular free alternative to Kapdesk.
Freshdesk Features
Zendesk
Is this is a good alternative?YesNo- Paid • Proprietary
- Help Desk App
- Customer Support Tool
235 Zendesk alternatives- Online
- Android
- iPhone
- Android Tablet
- iPad
Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
- - Zendesk is the most popular commercial alternative to Kapdesk.
Zendesk Features
ProProfs Help Desk
Is this is a good alternative?YesNo171 ProProfs Help Desk alternatives- Paid • Proprietary
- Help Desk App
- Customer Support Tool
- Online
ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
ProProfs Help Desk Features
DeskXpand - Helpdesk Management Software
Is this is a good alternative?YesNo209 DeskXpand - Helpdesk Management Software alternatives- Freemium • Proprietary
- Help Desk App
- Customer Support Tool
- Online
- Software as a Service (SaaS)
DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.
- - DeskXpand - Helpdesk Management Software is the most popular SaaS alternative to Kapdesk.
DeskXpand - Helpdesk Management Software Features
Deskero
Is this is a good alternative?YesNo- Paid • Proprietary
- Customer Support Tool
- Help Desk App
- Customer Feedback Manager
136 Deskero alternatives- Online
- Android
- iPhone
- iPad
With an innovative user interface, studied to offer a completly streamlined experience, Deskero takes care of the clients in the most simple and straight forward way, through both the traditional channels (mail and web) and the newest social media.
Deskero Features
Trengo
Is this is a good alternative?YesNo- Paid • Proprietary
- Customer Support Tool
181 Trengo alternatives- Mac
- Online
- Android
- iPhone
- Software as a Service (SaaS)
One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.
Trengo Features
Engati
Is this is a good alternative?YesNo- Freemium • Proprietary
205 Engati alternatives- Android
- iPhone
- Zapier
- Google Calendar
- Software as a Service (SaaS)
- Salesforce.com
- Google Drive - Sheets
Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.
Engati Features
Raiseaticket
Is this is a good alternative?YesNo205 Raiseaticket alternatives- Free • Proprietary
- Help Desk App
- Software as a Service (SaaS)
Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.
Raiseaticket Features
Usedesk
Is this is a good alternative?YesNo- Paid • Proprietary
- Customer Support Tool
- Help Desk App
- CRM System
353 Usedesk alternatives- Mac
- Windows
- Online
- Android
- iPhone
- Chrome OS
Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.
Usedesk Features
Inforobo
Is this is a good alternative?YesNo156 Inforobo alternatives- Paid • Proprietary
- Customer Support Tool
- Help Desk App
- Online
Inforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution for sales, customer service, live chat, website assistance, and knowledge-base.
Inforobo Features
AzureDesk
Is this is a good alternative?YesNo- Paid • Proprietary
- Help Desk App
- Customer Support Tool
172 AzureDesk alternatives- Online
- Chrome OS
- Self-Hosted
The only helpdesk software with all the "must have" features of enterprise class systems offered to all businesses at minimal cost to users. Don't spend a fortune on helpdesk solution. Try AzureDesk today for a 14 day trial.
- - AzureDesk is the most popular Self-Hosted alternative to Kapdesk.
AzureDesk Features
HappyFox
Is this is a good alternative?YesNo- Paid • Proprietary
- Customer Support Tool
- Help Desk App
- Customer Feedback Manager
140 HappyFox alternatives- Online
- Windows Mobile
- Android
- iPhone
HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.
HappyFox Features