Kapdesk Alternatives

Kapdesk is described as 'SaaS based customer support app, which is flexible and customizable software. It supports Ticketing System via email support, Live chat support, phone support and social media customer support' and is an app in the business & commerce category. There are more than 10 alternatives to Kapdesk for a variety of platforms, including Web-based, Android, iPhone, SaaS and Self-Hosted apps. The best Kapdesk alternative is Zendesk. It's not free, so if you're looking for a free alternative, you could try Freshdesk or DeskXpand. Other great apps like Kapdesk are Deskero, ProProfs Help Desk, Engati and Trengo.

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Kapdesk alternatives are mainly Help Desk Platforms but may also be Customer Feedback Managers or CRM Systems. Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of Kapdesk.

Kapdesk

Paid • Proprietary

Kapdesk is a SaaS based customer support app, which is flexible and customizable software. It supports Ticketing System via email support, Live chat support, phone support and social media customer support.

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Kapdesk alternatives page was last updated Sep 19, 2021

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Beingo
1 like
Conversational Apps to Serve, Sell & Support your Customers.
197 Beingo alternatives
License model
Free • Proprietary
Platforms
Online
Android SDK
JavaScript
Software as a Service (SaaS)
Custom iOS
Wordpress
Beingo Features
Conversational commerce
Chat Bot
Chatbot Builder
Beingo VS Kapdesk
Is Beingo a good alternative to Kapdesk?

Best Support System
3 likes
Best Support System,best by name, best by nature, best by features, it’s is self-hosted support ticket application.It handle support ticket, manage email ticket, collect any payment by PayPal. It has easy installer so no need any programming skill.
185 Best Support System alternatives
License model
Paid • Proprietary
Application types
Help Desk Platform
Task Management Tool
Platforms
Online
Self-Hosted
+9
Best Support System Features
Integrated Search
Dockerized
Helpdesk Ticketing
Integrated Chat
Facebook integration
Best Support System VS Kapdesk
Is Best Support System a good alternative to Kapdesk?

Happi.team
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Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.
216 Happi.team alternatives
License model
Freemium • Proprietary
Platforms
Online
Software as a Service (SaaS)
Happi.team Features
Customer service
Happi.team VS Kapdesk
Is Happi.team a good alternative to Kapdesk?

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Freshdesk
Freshdesk is a help desk software that streamlines customer service with features like advanced ticketing, self-service options, automation, collaboration tools, and analytics. It allows support teams to deliver personalized and ...

https://www.freshworks.com
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Awesome Support
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Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.
144 Awesome Support alternatives
License model
Freemium • Open Source
Application type
Help Desk Platform
Platforms
Online
Self-Hosted
Awesome Support Features
Helpdesk Ticketing
+9
Awesome Support VS Kapdesk
Is Awesome Support a good alternative to Kapdesk?
- Awesome Support is the most popular Open Source alternative to Kapdesk.
- Awesome Support is Freemium and Open SourceKapdesk is Paid and Proprietary

Track-It! Help Desk Software
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For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk.
206 Track-It! Help Desk Software alternatives
License model
Paid • Proprietary
Application type
Help Desk Platform
Platforms
Windows
Android
iPhone
iPad
Track-It! Help Desk Software Features
Asset Management
Change Management
+8
Track-It! Help Desk Software VS Kapdesk
Is this a good alternative to Kapdesk?

HelpSpace
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Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.
201 HelpSpace alternatives
License model
Paid • Proprietary
Application type
Help Desk Platform
Platforms
Software as a Service (SaaS)
HelpSpace Features
Knowledge base
Helpdesk Ticketing
HelpSpace VS Kapdesk
Is HelpSpace a good alternative to Kapdesk?

SupportPal
1 like
SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and...
146 SupportPal alternatives
License model
Paid • Proprietary
Application type
Help Desk Platform
Platforms
Online
Self-Hosted
SupportPal Features
Helpdesk Ticketing
On-premises software
SupportPal VS Kapdesk
Is SupportPal a good alternative to Kapdesk?

ReadyDesk
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Help Desk Software. Support Software. Web based help desk software for customer relationship and service management.
132 ReadyDesk alternatives
License model
Paid • Proprietary
Application type
Help Desk Platform
Platforms
Windows
Online
Self-Hosted
ReadyDesk Features
Knowledge base
Contract Management
Scheduling
Reporting
SLA
ReadyDesk VS Kapdesk
Is ReadyDesk a good alternative to Kapdesk?

Gorgias Helpdesk
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Gorgias is a helpdesk which enables to manage customer support from one screen.

See the customer profile from your back-office. Issue refunds, cancel orders, etc.

Connect all your support channels: email, live chat, Facebook, etc.

155 Gorgias Helpdesk alternatives
License model
Paid • Proprietary
Application type
Help Desk Platform
Platforms
Online
Gorgias Helpdesk Features
Customer service
Gorgias Helpdesk VS Kapdesk
Is Gorgias Helpdesk a good alternative to Kapdesk?