Our Active Research Platform and expertise turns insight into action. Engage with your customers through our sophisticated intercept technologies for mobile, desktop and tablet. Do the feedback research you want with surveys and Comments Cards.
Zoho Desk Alternatives
Zoho Desk is described as 'Help desk software that helps businesses manage customer requests across multiple channels from a unified platform. It offers a multi-brand help center feature for businesses to establish unique self-service portals for each brand' and is a customer feedback manager in the business & commerce category. There are more than 100 alternatives to Zoho Desk for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best Zoho Desk alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try Freshdesk or osTicket. Other great apps like Zoho Desk are Zendesk, UserVoice, Fernand and AI Service Desk.
Alternatives list
- 130 iPerceptions alternatives
AI-powered chat widget that answers visitor questions by learning from your own website content... no manual training required!.


+1
An AI-powered virtual concierge designed specifically for vacation rental owners and property managers.
Cost / License
- Freemium
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
An AI-powered chat widget that answers instantly, learns from your content, and hands things off to your team when needed. Add it to your site in minutes and give your visitors the help they want.
Cost / License
- Paid
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)


+1
Automates WhatsApp, Instagram & Facebook messaging for appointment-based businesses (instant replies, confirmations, reminders, and review requests).

Cost / License
- Freemium
- Proprietary
Application type
Alerts
- Discontinued
Platforms
- Online
- 200 Track-It! Help Desk Software alternatives
For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk.


+8
Fermi AI is a customer chat as a service which does not burn a hole in your pocket. Fermi AI is designed for business teams of all sizes.



- 141 SupportPal alternatives
SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and...

















































