If your business needs to log, track, manage, automate and escalate support issues, then please read on.
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Zoho Desk Alternatives
Zoho Desk is described as 'Helps manage customer requests across channels, offers multi-brand self-service, knowledge base automation, AI ticket analysis, and team collaboration tools' and is a customer feedback manager in the business & commerce category. There are more than 100 alternatives to Zoho Desk for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best Zoho Desk alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try Freshdesk or osTicket. Other great apps like Zoho Desk are Zendesk, UserVoice, Tidio and Fernand.
Alternatives list
SmarterTrack 7.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues. Businesses can manage employees and company communications at distributed locations around the world from...
SalesEssistant (SE) is an online platform that allows websites to collect facts about individual users in real-time. This information is often described as customer intent or visitor intent. It avoids the clunky popup model that other providers offer by adding a clean...
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Windows
- Linux
- Online
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130 iPerceptions alternativesOur Active Research Platform and expertise turns insight into action. Engage with your customers through our sophisticated intercept technologies for mobile, desktop and tablet. Do the feedback research you want with surveys and Comments Cards.
AI-powered chat widget that answers visitor questions by learning from your own website content... no manual training required!.
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An AI-powered virtual concierge designed specifically for vacation rental owners and property managers.
Cost / License
- Freemium
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
An AI-powered chat widget that answers instantly, learns from your content, and hands things off to your team when needed. Add it to your site in minutes and give your visitors the help they want.
Cost / License
- Paid
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
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Automates WhatsApp, Instagram & Facebook messaging for appointment-based businesses (instant replies, confirmations, reminders, and review requests).
Cost / License
- Paid
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
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