Zoho Desk Alternatives

Apps similar to Zoho Desk include Deskhero. It's paid, but osTicket is free. Other options are Freshdesk, Fernand, UserVoice and Zendesk. There's no shortage of Help Desk Platforms like Zoho Desk, with more than 100 alternatives for the web, Android, iPhone, Windows and iPad.

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Alternatives
Zoho Desk alternatives page was last updated

Alternatives list

  1. H

    HelpMaster

     2 likes

    If your business needs to log, track, manage, automate and escalate support issues, then please read on.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
    Good alternative?
     
  2. SmarterTrack Help Desk 7 icon

    SmarterTrack Help Desk 7

     Like

    SmarterTrack 7.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues. Businesses can manage employees and company communications at distributed locations around the world from...

    111 SmarterTrack Help Desk 7 alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • US flagUnited States
    SmarterTrack Help Desk 7 screenshot 1
    Good alternative?
     
  4. S

    Sales Essistant

     Like

    SalesEssistant (SE) is an online platform that allows websites to collect facts about individual users in real-time. This information is often described as customer intent or visitor intent. It avoids the clunky popup model that other providers offer by adding a clean...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    Good alternative?
     
  5. Ad
    Screenshot
    Help Scout icon
    Help Scout

    Help Scout offers scalable customer support with a personalized email-like experience. Enjoy a clutter-free interface, excellent reporting, knowledge base, integrations, a robust API, and iPhone app support, allowing teams of all...

    https://www.helpscout.com
    Learn More
  6. iPerceptions icon

    iPerceptions

     1 like

    Our Active Research Platform and expertise turns insight into action. Engage with your customers through our sophisticated intercept technologies for mobile, desktop and tablet. Do the feedback research you want with surveys and Comments Cards.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  7. HelpSumo icon

    HelpSumo

     Like

    HelpSumo Help Desk Software is a powerful, affordable web help desk . Enhance customer support by our help desk software via ticket support, live chat, email-ticket and self-service knowledge base.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    Helpsumo comes with Responsive design.
    Good alternative?
     
  9. KronoDesk icon

    KronoDesk

     Like

    Timely and efficient customer support is criticial to building and maintaining strong customer relationships and satisfaction.

    107 KronoDesk alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • US flagUnited States
    Help desk ticketing
    Good alternative?
     
  10. XOBBIX icon

    XOBBIX

     Like

    XOBBIX is an All-in-One platform for businesses, covering support tickets, CRM, HRM, and project tasks. A one-stop solution for your business to go full digital, covering sales, support, and operations/productivity.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    XOBBIX screenshot 1
    Good alternative?
     
  11. Smitey Ticket System icon

    Smitey Ticket System

     Like

    Self-hosted help desk and ticketing system for IT support teams and anyone who needs to handle requests as tickets. Buy once per major version: no subscription, no per-agent fees. Runs on your own server or VPS, your data stays with you. Free 30-day trial with the full feature set.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Linux
    • Online
    • Self-Hosted
    • Docker
    • DE flagGermany
    • European Union flagEU
    Dashboard with open tickets by status, priority, agent and category, plus workload per agent.
    Good alternative?
     
  12. AnswerMage icon

    AnswerMage

     Like

    AI-powered chat widget that answers visitor questions by learning from your own website content... no manual training required!.

    53 AnswerMage alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • US flagUnited States
    Landing Page
    Good alternative?
     
  13. 24sur7.support icon

    24sur7.support

     Like

    An AI-powered virtual concierge designed specifically for vacation rental owners and property managers.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  14. Tickiti icon

    Tickiti

     Like

    Web-based helpdesk and customer support system with a branded customer portal, multi-channel intake and a real-time workspace.

    51 Tickiti alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • GB flagUnited Kingdom
    Tickiti screenshot 1
    Good alternative?
     
  15. helpNINJA AI icon

    helpNINJA AI

     Like

    An AI-powered chat widget that answers instantly, learns from your content, and hands things off to your team when needed. Add it to your site in minutes and give your visitors the help they want.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    • US flagUnited States
    helpNINJA AI screenshot 1
    Good alternative?
     
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