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Zoho Desk Alternatives
Zoho Desk is described as 'Help desk software that helps businesses manage customer requests across multiple channels from a unified platform. It offers a multi-brand help center feature for businesses to establish unique self-service portals for each brand' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Zoho Desk for a variety of platforms, including Web-based, SaaS, iPhone, Android and Windows apps. The best Zoho Desk alternative is Freshdesk, which is free. Other great apps like Zoho Desk are osTicket, Zendesk, UserVoice and Tidio .
Alternatives list
HelpSumo Help Desk Software is a powerful, affordable web help desk . Enhance customer support by our help desk software via ticket support, live chat, email-ticket and self-service knowledge base.
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Timely and efficient customer support is criticial to building and maintaining strong customer relationships and satisfaction.
XOBBIX is an All-in-One platform for businesses, covering support tickets, CRM, HRM, and project tasks. A one-stop solution for your business to go full digital, covering sales, support, and operations/productivity.
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An AI-powered virtual concierge designed specifically for vacation rental owners and property managers.
Cost / License
- Freemium (Subscription)
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
An AI-powered chat widget that answers instantly, learns from your content, and hands things off to your team when needed. Add it to your site in minutes and give your visitors the help they want.
Cost / License
- Subscription
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
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23 Engrana alternativesAutomates WhatsApp, Instagram & Facebook messaging for appointment-based businesses (instant replies, confirmations, reminders, and review requests).
Cost / License
- Freemium
- Proprietary
Application type
Alerts
- Discontinued
Platforms
- Online
For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk.
Cost / License
- Pay once
- Proprietary
Application type
Platforms
- Windows
- Android
- iPhone
- iPad
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Fermi AI is a customer chat as a service which does not burn a hole in your pocket. Fermi AI is designed for business teams of all sizes.
Cost / License
- Subscription
- Proprietary
Application types
Platforms
- Online
SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and...
VAANI is a SaaS solution helping contact centers to provide omnichannel customer services anytime anywhere. It is a one-stop solution for all your CX scenarios and sales engagements developed by eDAS in India, Africa & middle eastern regions.
Cost / License
- Pay once
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
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