Zoho Desk Alternatives

Zoho Desk is described as 'Help desk software that helps businesses manage customer requests across multiple channels from a unified platform. It offers a multi-brand help center feature for businesses to establish unique self-service portals for each brand' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Zoho Desk for a variety of platforms, including Web-based, SaaS, iPhone, Android and Windows apps. The best Zoho Desk alternative is Freshdesk, which is free. Other great apps like Zoho Desk are osTicket, Zendesk, UserVoice and Tidio .

Copy a direct link to this comment to your clipboard
Zoho Desk alternatives page was last updated

Alternatives list

  1. Copy a direct link to this comment to your clipboard

    Best Support System,best by name, best by nature, best by features, it’s is self-hosted support ticket application.It handle support ticket, manage email ticket, collect any payment by PayPal. It has easy installer so no need any programming skill.

    Cost / License

    • Pay once
    • Proprietary

    Application type

    Platforms

    • Online
    • Self-Hosted
     
  2. eStreamDesk icon
     1 like
    Copy a direct link to this comment to your clipboard

    Ticketed support and e-mail management

    If you are looking for an easy to use yet extremely powerful service to help you manage desktop and mobile customer requests then eStreamDesk may be just what you are looking for. eStreamDesk is a hosted helpdesk and ticket tracking service.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
     
  3. CustomerSure icon
     3 likes
    Copy a direct link to this comment to your clipboard

    CustomerSure is simple, web-based customer feedback software to help turn feedback into profitable growth. It's specially designed for small to medium sized businesses. CustomerSure is different because feedback is primarily customer-to-company rather than...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  4. Helpninja icon
     1 like
    Copy a direct link to this comment to your clipboard

    Simple & Affordable help desk - Get your whole team on support for free.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Android
    • iPhone
    • iPad
    • Software as a Service (SaaS)
     
  5. Beingo icon
     1 like
    Copy a direct link to this comment to your clipboard

    Conversational Apps to Serve, Sell & Support your Customers.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
    • Android SDK
    • JavaScript
    • Software as a Service (SaaS)
    • Custom iOS
    • Wordpress
     
  6. BugPlug icon
     1 like
    Copy a direct link to this comment to your clipboard

    Quickly capture feedback and bugs from your team, clients, and users with our on-site widget. Manage your tickets directly on Trello.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
     
  7. Helpwise icon
     1 like
    Copy a direct link to this comment to your clipboard

    Shared inbox for teams handling group email accounts, featuring internal thread chats, email assignment, workflow automation, integrations with business apps, role-based controls, templates, analytics, tracking tools, multi-channel support, and API access.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Android
    • Chrome OS
    • Software as a Service (SaaS)
     
  8. GetSmily icon
     Like
    Copy a direct link to this comment to your clipboard

    GetSmily’s software allows companies to measure the emotional engagement of their stakeholders (customers, partners, visitors) right from their websites thanks to a widget collecting user feedback and web analytics.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  9. Mioot icon
     Like
    Copy a direct link to this comment to your clipboard

    Mioot Live Chat Software is a leading customer support solutions provider includes live chat, Live Chat software, Live Support, live help, Live Help Software, online chat help, online website support software.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
     
  10.  2 likes
    Copy a direct link to this comment to your clipboard

    If your business needs to log, track, manage, automate and escalate support issues, then please read on.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
     
  11. Copy a direct link to this comment to your clipboard

    SmarterTrack 7.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues. Businesses can manage employees and company communications at distributed locations around the world from...

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Windows
     
  12. Copy a direct link to this comment to your clipboard

    SalesEssistant (SE) is an online platform that allows websites to collect facts about individual users in real-time. This information is often described as customer intent or visitor intent. It avoids the clunky popup model that other providers offer by adding a clean...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
     
You are at page 5 of Zoho Desk alternatives