Zoho Desk Alternatives

Zoho Desk is described as 'Help desk software that helps businesses manage customer requests across multiple channels from a unified platform. It offers a multi-brand help center feature for businesses to establish unique self-service portals for each brand' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Zoho Desk for a variety of platforms, including Web-based, SaaS, iPhone, Android and Windows apps. The best Zoho Desk alternative is Freshdesk, which is free. Other great apps like Zoho Desk are osTicket, Zendesk, UserVoice and Tidio .

Copy a direct link to this comment to your clipboard
Zoho Desk alternatives page was last updated

Alternatives list

  1. Trakdesk icon
     25 likes
    Copy a direct link to this comment to your clipboard

    Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles.

    Cost / License

    • Pay once
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Windows Mobile
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • Windows Phone
    • iPad
    • Kindle Fire
     
  2. OneDesk icon
     10 likes
    Copy a direct link to this comment to your clipboard

    OneDesk is a combination of HelpDesk and Project Management in one application. With OneDesk, you can support your customers and manage projects without the need to purchase, learn, integrate and switch between multiple applications.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
     
  3. Raiseaticket icon
     3 likes
    Copy a direct link to this comment to your clipboard

    Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
     
  4. Copy a direct link to this comment to your clipboard

    Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge base integration and SLA management.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  5. Sirportly icon
     7 likes
    Copy a direct link to this comment to your clipboard

    Sirportly is a feature-rich customer service / help desk application available as an online cloud service or downloadable web application. Features include email integration, knowledge bases, SLAs, flexible reporting, and a powerful API.

    41 Sirportly alternatives

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Linux
    • Online
     
  6. Usedesk icon
     Like
    Copy a direct link to this comment to your clipboard

    Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Chrome OS
     
  7. GetFeedback icon
     6 likes
    Copy a direct link to this comment to your clipboard

    Let your users give feedback anywhere, anytime. With our solution, you can install a custom feedback button on your site and our screenshot functionality allows your users to simply select the part of your website they want to give feedback on.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  8. Eloquant icon
     1 like
    Copy a direct link to this comment to your clipboard

    ELOQUANT provide a comprehensive software solution that can manage interactions and feedback while integrating in one tool your professional services for front office and customer satisfaction.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  9. Bizpopuli icon
     2 likes
    Copy a direct link to this comment to your clipboard

    Your online customer feedback software. Fast, easy and without worries or small print.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
     
  10. Rapidr icon
     Like
    Copy a direct link to this comment to your clipboard

    Rapidr is a modern customer feedback management software that helps you capture & manage feedback in an organized way.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  11. IntraService icon
     2 likes
    Copy a direct link to this comment to your clipboard

    IntraService will allow you to bring your customer support to the brand new level with minimal costs. The system is extremely easy to set up and use and is compatible with ITIL; it can be implemented in a single day as a SaaS model or as self-hosted solution.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Android
    • iPhone
    • iPad
    • Self-Hosted
    • Microsoft SQL Server
    • ASP.NET MVC
    • Microsoft IIS
     
You are at page 4 of Zoho Desk alternatives