Cost / License
- Freemium
- Proprietary
Application type
Alerts
- Discontinued
Platforms
- Online
Zoho Desk is described as 'Helps manage customer requests across channels, offers multi-brand self-service, knowledge base automation, AI ticket analysis, and team collaboration tools' and is a customer feedback manager in the business & commerce category. There are more than 100 alternatives to Zoho Desk for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best Zoho Desk alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try Freshdesk or osTicket. Other great apps like Zoho Desk are Zendesk, UserVoice, Tidio and Fernand.
Fermi AI is a customer chat as a service which does not burn a hole in your pocket. Fermi AI is designed for business teams of all sizes.



SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and...



VAANI is a SaaS solution helping contact centers to provide omnichannel customer services anytime anywhere. It is a one-stop solution for all your CX scenarios and sales engagements developed by eDAS in India, Africa & middle eastern regions.
Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.



Easily add an AI chatbot to any website in minutes with no coding, as it crawls your site to build a multilingual knowledge base, handles 24/7 automated responses to visitor questions, captures lead details in conversation, and provides analytics dashboard.

Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.

BizMagnets helps mid-market businesses manage support, service, and field ops over WhatsApp with structured ticketing and automated workflows.

AI customer support and webshop chatbot for ecommerce teams, with chat, ticket, and phone support across modern webshops.

MuninX is a simple, cost-effective customer support platform built for businesses that want to handle support faster without the usual complexity. It combines easy setup, transparent pricing, and AI-first capabilities such as AI-assisted reply drafting, response improvement...
