Fermi AI is a customer chat as a service which does not burn a hole in your pocket. Fermi AI is designed for business teams of all sizes.
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Zoho Desk Alternatives
Zoho Desk is described as 'Help desk software that helps businesses manage customer requests across multiple channels from a unified platform. It offers a multi-brand help center feature for businesses to establish unique self-service portals for each brand' and is a customer feedback manager in the business & commerce category. There are more than 100 alternatives to Zoho Desk for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best Zoho Desk alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try Freshdesk or osTicket. Other great apps like Zoho Desk are Zendesk, Tidio , UserVoice and Fernand.
Alternatives list
143 SupportPal alternativesSupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and...
VAANI is a SaaS solution helping contact centers to provide omnichannel customer services anytime anywhere. It is a one-stop solution for all your CX scenarios and sales engagements developed by eDAS in India, Africa & middle eastern regions.
Cost / License
- Paid
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.
Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.
Cost / License
- Freemium
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
BizMagnets helps mid-market businesses manage support, service, and field ops over WhatsApp with structured ticketing and automated workflows.
Cost / License
- Paid
- Proprietary
Platforms
- Online
- iPhone
- Android
MuninX is a simple, cost-effective customer support platform built for businesses that want to handle support faster without the usual complexity. It combines easy setup, transparent pricing, and AI-first capabilities such as AI-assisted reply drafting, response improvement...
Cost / License
- Freemium
- Proprietary
Platforms
- Online
An omnichannel communications platform, great for help desks and contact centers, that helps you centralise all customer support conversations across email, voice, SMS, live chat, and WhatsApp.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
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WordPress chatbot plugin with FAQ-first automation and AI fallback via ChatGPT, Claude, Gemini, and Groq. No complex setup, no monthly fees.
Cost / License
- Freemium
- Open Source (GPL-2.0)
Platforms
- Wordpress
Really Simple Support is a lightweight, zero-setup helpdesk built specifically for solo founders and small teams. It gives you a branded support inbox and a hosted contact form — no DNS, no logins for customers, no complexity. Just drop a link on your site, and you’re ready to go.
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