Zoho Desk Alternatives

Apps similar to Zoho Desk include Deskhero. It's paid, but osTicket is free. Other options are Freshdesk, Fernand, UserVoice and Zendesk. There's no shortage of Help Desk Platforms like Zoho Desk, with more than 100 alternatives for the web, Android, iPhone, Windows and iPad.

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Alternatives
Zoho Desk alternatives page was last updated

Alternatives list

  1. A modern enterprise platform unifying IT Service Management (ITSM) and Customer Relations Management (CRM), onto a single system of record. Stop firefighting and deliver proactive support and customer experience across your entire organization.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  2. ReplyDesk is a complete multichannel ecommerce helpdesk solution for online sellers. With multiple integrations, ReplyDesk aggregates all your customer support channels into one inbox.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  3. Stop answering calls blindly. Phone Monster transforms your incoming calls into data-driven opportunities by providing instant context for every conversation. Designed for solo entrepreneurs, sales teams, and customer support, Phone Monster bridges the gap between your...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  4. QuantumDesk is an AI-native customer support platform that helps businesses automate resolve support requests, assist agents with intelligent workflows, and scale customer support operations without increasing team size. It centralizes conversations into a single workspace.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  5. Auralis AI is an AI-driven platform that enhances customer experience by automating support tasks with multilingual, 24/7 service and seamless CRM integration.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  6. Bornevia icon
     Like

    Bornevia is a simple team helpdesk software that brings all your customer service email, twitter, facebook, and live chat conversations in one place.

    136 Bornevia alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    Good alternative?
     
  7. For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk.

    201 Track-It! Help Desk Software alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Android
    • iPhone
    • iPad
    Good alternative?
     
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