The end-to-end product management tool. Capture customer feedback. Prioritise what to build next. Communicate direction with a roadmap.
Cost / License
- Subscription
- Proprietary
Application type
Platforms
- Software as a Service (SaaS)




UserVoice is described as 'Centralizes customer feedback and transforms it into actionable insights, facilitating product innovation with customizable roadmaps and real-time tools' and is a popular customer feedback manager in the business & commerce category. There are more than 100 alternatives to UserVoice for a variety of platforms, including Web-based, SaaS, iPhone, Android and Windows apps. The best UserVoice alternative is UseResponse. It's not free, so if you're looking for a free alternative, you could try UserReport or Formbricks. Other great apps like UserVoice are LiveAgent, Zendesk, Freshdesk and UserEcho.
The end-to-end product management tool. Capture customer feedback. Prioritise what to build next. Communicate direction with a roadmap.




HelpDesk is an easy-to-use ticketing system for managing your communication with customers. Convert your messages into tickets and save time.



Create Online Forums and Communities for Customer Support, Gathering Ideas and for Close-Group and for Intranet Collaboration



Simply add inline help tips to your website or webapp. Add a small button anywhere on the page that pops open a tooltip, a side pane or a dialog box containing essential information for your users. No coding skills required.




Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.




We are a distinguished WhatsApp Marketing Provider, specializing in elevating E-Commerce Brands partnered with Shopify, Shopware, and Klaviyo. Our expertise lies in crafting automated flows, executing bulk campaigns and offering rich integrations for your e-commerce brand's engagement.







DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.




Simple Feature Requests is a self-hosted WordPress plugin used to gather user feedback on a product or service.
The platform is a place to share ideas, advice, and insight. Example, to comment on available products and discounts, find help from fellow users, or warn friends of scams. The bonus: Hey extension can't be removed or edited by site owners themselves.






Timely and efficient customer support is criticial to building and maintaining strong customer relationships and satisfaction.


